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start menu disappears quickly/ cursor jumps


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#1 scastleman

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Posted 13 January 2012 - 12:01 PM

Dell Optiplex 755

When I click the start menu, it disappears after about a quarter second. Also, when typing, the typed text will highlight after a few keystrokes, making it very difficult to type anything.

I assumed it was a virus at first so I scanned with these programs:
MBAM - 0
TDSSKiller - 0
Hitman Pro - 0
HijackThis - 0

found nothing, so i tested memory and HDD - both OK

Then I did a repair installation and still have the problem. Please help.

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#2 hamluis

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Posted 13 January 2012 - 12:08 PM

Does it return?

Can you run any programs?

Onscreen error messages?

We need more info about what preceded this...when it began, etc.

Louis

#3 scastleman

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Posted 13 January 2012 - 12:15 PM

Does it return?

Can you run any programs?

Onscreen error messages?

We need more info about what preceded this...when it began, etc.

Louis


Thanks for the quick reply. I can run programs fine, there are no onscreen error messages. Its as if the mouse is being hijacked and clicked very quickly after I click.

#4 scastleman

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Posted 13 January 2012 - 12:32 PM

Oh, and it began yesterday. Also, when the text is automatically highlighted, whatever I type next overwrites the 2-3 keys that I typed previously and continues to do this every couple keystrokes.

#5 Queen-Evie

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Posted 13 January 2012 - 12:40 PM

Is your bottom task bar showing or does it "disappear" also or did the reinstall fix that issue?

Edited by Queen-Evie, 13 January 2012 - 12:40 PM.


#6 scastleman

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Posted 13 January 2012 - 12:45 PM

Is your bottom task bar showing or does it "disappear" also or did the reinstall fix that issue?


The XP Professional repair installation didn't change anything. The task bar has always been there. Its just the start menu that I'm having the issue with. I'll click the start button with mouse or keyboard and it comes up for about 1/8th second, then disappears. I can click it again, but it keeps doing this.

#7 scastleman

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Posted 13 January 2012 - 12:48 PM

New discovery: when typing in DOS window, I don't have the issue with the text highlighting itself

#8 scastleman

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Posted 13 January 2012 - 01:02 PM

disabled all services (other that Windows services)/ disabled all startup items
Tried new keyboard/mouse

Still no resolution

If I can click on "All Programs" in time, the start menu stays put

#9 Queen-Evie

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Posted 13 January 2012 - 01:22 PM

The reason I asked about the task bar because if it didn't show up until you moved your cursor to that area I was going to suggest checking to see if Auto Hide was enabled. Since the task bar is always there auto hide isn't the issue. Auto hide will hide task bar and start menu.

#10 scastleman

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Posted 13 January 2012 - 01:29 PM

The reason I asked about the task bar because if it didn't show up until you moved your cursor to that area I was going to suggest checking to see if Auto Hide was enabled. Since the task bar is always there auto hide isn't the issue. Auto hide will hide task bar and start menu.


Thank you for the reply but unfortunately, this is not the issue.

#11 scastleman

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Posted 13 January 2012 - 02:11 PM

Created new User profile - no fix

#12 scastleman

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Posted 13 January 2012 - 03:40 PM

Doing a full OS installation (limited time to fix issue)




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