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network limit conectivity with no internet acess post malware removal


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16 replies to this topic

#1 tumtumm

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Posted 12 January 2012 - 09:13 PM

dont know if this counts as a double post or not but i had infection and now its been "cleaned"

okay i had a rootkit.boot.phar.b infection with trogan.*32 agent on svchost.exe original posts link: trogan infection

i still have network limited conectivity issues and java update sheduler keeps crashing (this started post cleanup of malware.
for conectivity issue it will come and go for ~1hr-24hrs with no internet acess while error is occuring. i have all new cables connecting modem to computer. tried cables on another computer on same network. (that computer has internet acess) and internet settings i believe are all set up correctly.

i may still have an infection somewhere.

thanks in advanced.

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#2 Broni

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Posted 13 January 2012 - 12:12 AM

Welcome aboard Posted Image

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#3 tumtumm

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Posted 13 January 2012 - 12:23 AM

heres the fss log:
Farbar Service Scanner
Ran by Amy (administrator) on 13-01-2012 at 00:22:44
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.
Checking LEGACY_SDRSVC: Attention! Unable to open LEGACY_SDRSVC\0000 registry key. The key does not exist.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll
[2008-01-20 21:49] - [2008-01-20 21:49] - 0024576 ____A (Microsoft Corporation) ACB62BAA1C319B17752553DF3026EEEB

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\SysWOW64\dhcpcsvc.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll
[2011-04-13 11:02] - [2011-03-02 11:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

C:\Windows\System32\mpssvc.dll
[2009-06-09 22:49] - [2009-04-11 02:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

C:\Windows\System32\bfe.dll
[2009-06-09 22:48] - [2009-04-11 02:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2008-01-20 21:47] - [2008-01-20 21:47] - 0128000 ____A (Microsoft Corporation) 4FF71B076A7760FE75EA5AE2D0EE0018

C:\Windows\System32\vssvc.exe
[2009-06-09 22:50] - [2009-04-11 02:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

C:\Windows\System32\wscsvc.dll
[2009-06-09 22:48] - [2009-04-11 02:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

C:\Windows\System32\wbem\WMIsvc.dll
[2009-06-09 22:49] - [2009-04-11 02:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

C:\Windows\System32\wuaueng.dll
[2009-09-30 16:01] - [2009-08-06 21:24] - 2424024 ____A (Microsoft Corporation) FB3796754FE00F0BDC87A36F164A5F4D

C:\Windows\System32\qmgr.dll
[2009-06-09 22:50] - [2009-04-11 02:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

C:\Windows\System32\es.dll
[2009-06-09 22:50] - [2009-04-11 02:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

C:\Windows\System32\cryptsvc.dll
[2009-06-09 22:49] - [2009-04-11 02:11] - 0166912 ____A (Microsoft Corporation) 18918613E63F387CDE4D95CA7D49DCF7

C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2009-06-09 22:50] - [2009-04-11 02:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



**** End of log ****

#4 Broni

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Posted 13 January 2012 - 12:29 AM

That looks fine.

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

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#5 tumtumm

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Posted 13 January 2012 - 12:32 AM

MiniToolBox by Farbar
Ran by Amy (administrator) on 13-01-2012 at 00:31:22
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet = Local Area Connection (Connected)
USB Wireless 802.11 b/g Adaptor = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Amys-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.nj.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : USB Wireless 802.11 b/g Adaptor
Physical Address. . . . . . . . . : 00-22-5F-74-AD-61
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.nj.comcast.net.
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-21-97-C7-E9-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::df0:abf:3f8b:7416%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 12, 2012 11:21:35 PM
Lease Expires . . . . . . . . . . : Friday, January 13, 2012 11:21:35 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251666839
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-5D-A3-B8-00-21-97-C7-E9-29
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BD058D1D-35C6-4120-9E14-5186FC6DDAFC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.nj.comcast.net.
Description . . . . . . . . . . . : isatap.hsd1.nj.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:20a2:5a5:3f57:fe9b(Preferred)
Link-local IPv6 Address . . . . . : fe80::20a2:5a5:3f57:fe9b%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: cdns01.comcast.net
Address: 75.75.75.75

Name: google.com
Addresses: 74.125.113.105
74.125.113.103
74.125.113.106
74.125.113.99
74.125.113.147
74.125.113.104



Pinging google.com [74.125.113.105] with 32 bytes of data:

Reply from 74.125.113.105: bytes=32 time=28ms TTL=51

Reply from 74.125.113.105: bytes=32 time=28ms TTL=51



Ping statistics for 74.125.113.105:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 28ms, Maximum = 28ms, Average = 28ms

Server: cdns01.comcast.net
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=52ms TTL=51

Reply from 209.191.122.70: bytes=32 time=49ms TTL=51



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 49ms, Maximum = 52ms, Average = 50ms

Server: cdns01.comcast.net
Address: 75.75.75.75

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 22 5f 74 ad 61 ...... USB Wireless 802.11 b/g Adaptor
10 ...00 21 97 c7 e9 29 ...... NVIDIA nForce 10/100 Mbps Ethernet
1 ........................... Software Loopback Interface 1
13 ...00 00 00 00 00 00 00 e0 isatap.{BD058D1D-35C6-4120-9E14-5186FC6DDAFC}
14 ...00 00 00 00 00 00 00 e0 isatap.hsd1.nj.comcast.net.
12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.100 276
192.168.1.100 255.255.255.255 On-link 192.168.1.100 276
192.168.1.255 255.255.255.255 On-link 192.168.1.100 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.100 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.100 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 18 ::/0 On-link
1 306 ::1/128 On-link
12 18 2001::/32 On-link
12 266 2001:0:4137:9e76:20a2:5a5:3f57:fe9b/128
On-link
10 276 fe80::/64 On-link
12 266 fe80::/64 On-link
10 276 fe80::df0:abf:3f8b:7416/128
On-link
12 266 fe80::20a2:5a5:3f57:fe9b/128
On-link
1 306 ff00::/8 On-link
12 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/12/2012 11:22:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 11:21:40 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x528, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 07:49:40 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0xdcc, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 04:31:22 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x13f4, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 03:16:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 03:15:54 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x4ac, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 00:16:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 00:14:56 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x4c8, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 09:54:23 AM) (Source: Windows Search Service) (User: )
Description: The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application, SystemIndex Catalog

Error: (01/12/2012 09:31:58 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (01/12/2012 11:22:30 PM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (01/12/2012 11:21:07 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 11:20:32 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 03:16:58 PM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (01/12/2012 03:15:32 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 03:15:07 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 00:16:01 PM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (01/12/2012 00:14:36 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 00:14:09 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 09:32:05 AM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3


Microsoft Office Sessions:
=========================
Error: (01/12/2012 11:22:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 11:21:40 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef3152801ccd1aad57e801d

Error: (01/12/2012 07:49:40 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef31dcc01ccd18d3b9d1291

Error: (01/12/2012 04:31:22 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef3113f401ccd17186bbba91

Error: (01/12/2012 03:16:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 03:15:54 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef314ac01ccd166f9548df1

Error: (01/12/2012 00:16:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 00:14:56 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef314c801ccd14db18123d6

Error: (01/12/2012 09:54:23 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Error: (01/12/2012 09:31:58 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Reader 9.4.6 (Version: 9.4.6)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Advanced SystemCare 5 (Version: 5.0.0)
Apple Application Support (Version: 2.1.5)
Apple Software Update (Version: 2.1.3.127)
CDisplay (Version: 1.8.5)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Enhanced Multimedia Keyboard Solution (Version: 1.0.9.2)
EVE Online (remove only)
EverQuest Platinum (Version: 1.00.000)
Game Booster 3 (Version: 3.1)
Hardware Diagnostic Tools (Version: 5.1.4976.17)
HiJackThis (Version: 1.0.0)
HP Active Support Library (Version: 3.1.9.1)
HP Advisor (Version: 3.1.9152.3107)
HP Customer Experience Enhancements (Version: 5.7.0.2784)
HP MediaSmart DVD (Version: 2.0.2401)
HP MediaSmart Music/Photo/Video (Version: 2.0.2217)
HP MediaSmart SmartMenu (Version: 2.0.8)
HP Picasso Media Center Add-In (Version: 9.1.7.0)
HP Recovery Manager RSS (Version: 91.0.0.10)
HP Total Care Setup (Version: 1.1.1983.2818)
HP Update (Version: 5.002.005.003)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
IObit Malware Fighter (Version: 1.0)
Japanese Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 30 (Version: 6.0.300)
Left 4 Dead
LightScribe System Software (Version: 1.18.3.2)
LightScribe Template Labeler (Version: 1.14.25.1)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
muvee Reveal (Version: 7.0.35.7315)
Norton Security Suite (Version: 4.4.0.12)
NVIDIA 3D Vision Controller Driver (Version: 270.61)
NVIDIA 3D Vision Controller Driver 285.62 (Version: 285.62)
NVIDIA Control Panel 285.62 (Version: 285.62)
NVIDIA Drivers
NVIDIA Graphics Driver 285.62 (Version: 285.62)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA Update 1.5.20 (Version: 1.5.20)
NVIDIA Update Components (Version: 1.5.20)
Planet Horse
PowerChute Personal Edition 3.0.0.1 (Version: 3.0.0.1)
Python 2.5.2 (Version: 2.5.2150)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.6482)
sp41099
sp44626
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Star Wars Jedi Knight Jedi Academy
Station Launcher (Version: 1.01.9000)
Steam (Version: 1.0.0.0)
System Requirements Lab
The Island Castaway
Turbo Trio
Uninstall Dual Mode Camera (TDC13E0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
ViiKii Desktop Plug-in (Version: 0.4)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Xvid 1.2.1 final uninstall (Version: 1.2)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 3965.45 MB
Available physical RAM: 2258.69 MB
Total Pagefile: 8113.44 MB
Available Pagefile: 6159.65 MB
Total Virtual: 4095.88 MB
Available Virtual: 3994.5 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:452.6 GB) (Free:327.22 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:13.16 GB) (Free:0.35 GB) NTFS
3 Drive e: (JEDIACAD_1) (CDROM) (Total:0.67 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\AMYS-PC

Administrator Amy Guest
Howard UpdatusUser


**** End of log ****

#6 Broni

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Posted 13 January 2012 - 12:37 AM

Looks good as well.
"Ping" reaches internet no problem.

What are the indications internet doesn't work?

As for Java scheduler disable it as a startup: http://www.howtogeek.com/howto/windows-vista/what-is-juschedexe-and-why-is-it-running/

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#7 tumtumm

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Posted 13 January 2012 - 12:43 AM

internet is working at the moment but dont know for how long. i get network access limited conectivity with the yellow triangle/exclamation point and no internet access that can last anywhere from an hour to 24 hours before i get internet access back.

also noted 2 games on the installed programs i thought had uninstalled planet horse and the island castaway, is there away to remove them?

#8 Broni

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Posted 13 January 2012 - 12:47 AM

Well, in that case there is not much we can fix here since nothing seems to be broken.

If you uninstalled those two games what you see must be caused by some registry leftovers.
I's leave registry alone.

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#9 tumtumm

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Posted 13 January 2012 - 12:53 AM

would you like me to run the same scans the next time my connection goes down to see if theres something hidden in system?

#10 Broni

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Posted 13 January 2012 - 12:58 AM

Since you have a connection we can run some other checks....

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#11 tumtumm

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Posted 13 January 2012 - 01:10 AM

Results of screen317's Security Check version 0.99.24
Windows Vista x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 26
Java™ 6 Update 30
Out of date Java installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Malwarebytes' Anti-Malware mbam.exe
IObit IObit Malware Fighter IMFsrv.exe
IObit IObit Malware Fighter IMF.exe
``````````End of Log````````````


Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.13.01

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Amy :: AMYS-PC [administrator]

1/13/2012 1:03:21 AM
mbam-log-2012-01-13 (01-03-21).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 211059
Time elapsed: 4 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

aswmbr still running will post as soon as its complete

#12 tumtumm

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Posted 13 January 2012 - 01:34 AM

aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-13 01:08:59
-----------------------------
01:08:59.933 OS Version: Windows x64 6.0.6002 Service Pack 2
01:08:59.933 Number of processors: 4 586 0x203
01:08:59.935 ComputerName: AMYS-PC UserName: Amy
01:09:02.726 Initialize success
01:10:23.337 AVAST engine defs: 12011201
01:14:16.570 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000060
01:14:16.575 Disk 0 Vendor: SAMSUNG_ 1AA0 Size: 476940MB BusType: 3
01:14:16.595 Disk 0 MBR read successfully
01:14:16.600 Disk 0 MBR scan
01:14:16.614 Disk 0 unknown MBR code
01:14:16.620 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 463461 MB offset 63
01:14:16.664 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 13476 MB offset 949168395
01:14:16.680 Service scanning
01:14:26.835 Modules scanning
01:14:26.836 Disk 0 trace - called modules:
01:14:26.852 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys storport.sys hal.dll nvstor64.sys
01:14:26.853 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004ece790]
01:14:26.854 3 CLASSPNP.SYS[fffffa60007b9c33] -> nt!IofCallDriver -> [0xfffffa800410d740]
01:14:26.856 5 acpi.sys[fffffa60008f5fde] -> nt!IofCallDriver -> \Device\00000060[0xfffffa8004106630]
01:14:29.558 AVAST engine scan C:\Windows
01:14:35.139 AVAST engine scan C:\Windows\system32
01:18:53.538 AVAST engine scan C:\Windows\system32\drivers
01:19:27.341 AVAST engine scan C:\Users\Amy
01:30:26.364 AVAST engine scan C:\ProgramData
01:31:54.425 Scan finished successfully
01:32:38.913 Disk 0 MBR has been saved successfully to "C:\Users\Amy\Desktop\MBR.dat"
01:32:38.942 The log file has been saved successfully to "C:\Users\Amy\Desktop\aswMBR.txt"


also question about the out of date service pack message: i have windows vista home premium service pack 2 installed is there a newer service pack?

#13 Broni

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Posted 13 January 2012 - 11:29 AM

No. The tool is misreading 64-bit system.

All looks clean.

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#14 tumtumm

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Posted 13 January 2012 - 09:22 PM

i ran the fss and minitoolbox when network access limited connectivy error popped up after i ran the last scan you asked me for here are the reports for when the error is occuring:
MiniToolBox by Farbar
Ran by Amy (administrator) on 13-01-2012 at 02:23:30
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet = Local Area Connection (Connected)
USB Wireless 802.11 b/g Adaptor = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Amys-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.nj.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : USB Wireless 802.11 b/g Adaptor
Physical Address. . . . . . . . . : 00-22-5F-74-AD-61
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.nj.comcast.net.
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-21-97-C7-E9-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::df0:abf:3f8b:7416%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, January 12, 2012 11:21:35 PM
Lease Expires . . . . . . . . . . : Friday, January 13, 2012 11:21:35 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251666839
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-5D-A3-B8-00-21-97-C7-E9-29
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BD058D1D-35C6-4120-9E14-5186FC6DDAFC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.nj.comcast.net.
Description . . . . . . . . . . . : isatap.hsd1.nj.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:20a2:5a5:3f57:fe9b(Preferred)
Link-local IPv6 Address . . . . . : fe80::20a2:5a5:3f57:fe9b%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Request timed out.

Request timed out.



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 22 5f 74 ad 61 ...... USB Wireless 802.11 b/g Adaptor
10 ...00 21 97 c7 e9 29 ...... NVIDIA nForce 10/100 Mbps Ethernet
1 ........................... Software Loopback Interface 1
13 ...00 00 00 00 00 00 00 e0 isatap.{BD058D1D-35C6-4120-9E14-5186FC6DDAFC}
14 ...00 00 00 00 00 00 00 e0 isatap.hsd1.nj.comcast.net.
12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.100 276
192.168.1.100 255.255.255.255 On-link 192.168.1.100 276
192.168.1.255 255.255.255.255 On-link 192.168.1.100 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.100 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.100 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 18 ::/0 On-link
1 306 ::1/128 On-link
12 18 2001::/32 On-link
12 266 2001:0:4137:9e76:20a2:5a5:3f57:fe9b/128
On-link
10 276 fe80::/64 On-link
12 266 fe80::/64 On-link
10 276 fe80::df0:abf:3f8b:7416/128
On-link
12 266 fe80::20a2:5a5:3f57:fe9b/128
On-link
1 306 ff00::/8 On-link
12 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/13/2012 02:19:38 AM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x1b04, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 11:22:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 11:21:40 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x528, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 07:49:40 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0xdcc, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 04:31:22 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x13f4, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 03:16:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 03:15:54 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x4ac, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 00:16:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 00:14:56 PM) (Source: Application Error) (User: )
Description: Faulting application nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, faulting module nvvsvc.exe, version 8.17.12.8562, time stamp 0x4e9933c3, exception code 0x40000015, fault offset 0x000000000009ef31,
process id 0x4c8, application start time 0xnvvsvc.exe0.

Error: (01/12/2012 09:54:23 AM) (Source: Windows Search Service) (User: )
Description: The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application, SystemIndex Catalog


System errors:
=============
Error: (01/12/2012 11:22:30 PM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (01/12/2012 11:21:07 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 11:20:32 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 03:16:58 PM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (01/12/2012 03:15:32 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 03:15:07 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 00:16:01 PM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (01/12/2012 00:14:36 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 00:14:09 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/12/2012 09:32:05 AM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3


Microsoft Office Sessions:
=========================
Error: (01/13/2012 02:19:38 AM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef311b0401ccd1c3b47b1c8a

Error: (01/12/2012 11:22:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 11:21:40 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef3152801ccd1aad57e801d

Error: (01/12/2012 07:49:40 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef31dcc01ccd18d3b9d1291

Error: (01/12/2012 04:31:22 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef3113f401ccd17186bbba91

Error: (01/12/2012 03:16:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 03:15:54 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef314ac01ccd166f9548df1

Error: (01/12/2012 00:16:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/12/2012 00:14:56 PM) (Source: Application Error)(User: )
Description: nvvsvc.exe8.17.12.85624e9933c3nvvsvc.exe8.17.12.85624e9933c340000015000000000009ef314c801ccd14db18123d6

Error: (01/12/2012 09:54:23 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Reader 9.4.6 (Version: 9.4.6)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Advanced SystemCare 5 (Version: 5.0.0)
Apple Application Support (Version: 2.1.5)
Apple Software Update (Version: 2.1.3.127)
CDisplay (Version: 1.8.5)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)Enhanced Multimedia Keyboard Solution (Version: 1.0.9.2)
EVE Online (remove only)
EverQuest Platinum (Version: 1.00.000)
Game Booster 3 (Version: 3.1)
Hardware Diagnostic Tools (Version: 5.1.4976.17)
HiJackThis (Version: 1.0.0)
HP Active Support Library (Version: 3.1.9.1)
HP Advisor (Version: 3.1.9152.3107)
HP Customer Experience Enhancements (Version: 5.7.0.2784)
HP MediaSmart DVD (Version: 2.0.2401)
HP MediaSmart Music/Photo/Video (Version: 2.0.2217)
HP MediaSmart SmartMenu (Version: 2.0.8)
HP Picasso Media Center Add-In (Version: 9.1.7.0)
HP Recovery Manager RSS (Version: 91.0.0.10)
HP Total Care Setup (Version: 1.1.1983.2818)
HP Update (Version: 5.002.005.003)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
IObit Malware Fighter (Version: 1.0)
Japanese Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 30 (Version: 6.0.300)
Left 4 Dead
LightScribe System Software (Version: 1.18.3.2)
LightScribe Template Labeler (Version: 1.14.25.1)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
muvee Reveal (Version: 7.0.35.7315)
Norton Security Suite (Version: 4.4.0.12)
NVIDIA 3D Vision Controller Driver (Version: 270.61)
NVIDIA 3D Vision Controller Driver 285.62 (Version: 285.62)
NVIDIA Control Panel 285.62 (Version: 285.62)
NVIDIA Drivers
NVIDIA Graphics Driver 285.62 (Version: 285.62)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA Update 1.5.20 (Version: 1.5.20)
NVIDIA Update Components (Version: 1.5.20)
Planet Horse
PowerChute Personal Edition 3.0.0.1 (Version: 3.0.0.1)
Python 2.5.2 (Version: 2.5.2150)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.6482)
sp41099
sp44626
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Star Wars Jedi Knight Jedi Academy
Station Launcher (Version: 1.01.9000)
Steam (Version: 1.0.0.0)
System Requirements Lab
The Island Castaway
Turbo Trio
Uninstall Dual Mode Camera (TDC13E0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
ViiKii Desktop Plug-in (Version: 0.4)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Xvid 1.2.1 final uninstall (Version: 1.2)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 3965.45 MB
Available physical RAM: 2147.03 MB
Total Pagefile: 8113.44 MB
Available Pagefile: 6271.09 MB
Total Virtual: 4095.88 MB
Available Virtual: 3994.5 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:452.6 GB) (Free:327.17 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:13.16 GB) (Free:0.35 GB) NTFS
3 Drive e: (JEDIACAD_1) (CDROM) (Total:0.67 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\AMYS-PC

Administrator Amy Guest
Howard UpdatusUser


**** End of log ****

Farbar Service Scanner
Ran by Amy (administrator) on 13-01-2012 at 02:22:07
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Attempt to access Yahoo IP returend error: Yahoo IP is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.
Checking LEGACY_SDRSVC: Attention! Unable to open LEGACY_SDRSVC\0000 registry key. The key does not exist.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll
[2008-01-20 21:49] - [2008-01-20 21:49] - 0024576 ____A (Microsoft Corporation) ACB62BAA1C319B17752553DF3026EEEB

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\SysWOW64\dhcpcsvc.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll
[2011-04-13 11:02] - [2011-03-02 11:12] - 0117760 ____A (Microsoft Corporation) 06230F1B721494A6DF8D47FD395BB1B0

C:\Windows\System32\mpssvc.dll
[2009-06-09 22:49] - [2009-04-11 02:11] - 0603136 ____A (Microsoft Corporation) 897E3BAF68BA406A61682AE39C83900C

C:\Windows\System32\bfe.dll
[2009-06-09 22:48] - [2009-04-11 02:11] - 0458240 ____A (Microsoft Corporation) FFB96C2589FFA60473EAD78B39FBDE29

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll
[2008-01-20 21:47] - [2008-01-20 21:47] - 0128000 ____A (Microsoft Corporation) 4FF71B076A7760FE75EA5AE2D0EE0018

C:\Windows\System32\vssvc.exe
[2009-06-09 22:50] - [2009-04-11 02:11] - 1433600 ____A (Microsoft Corporation) B75232DAD33BFD95BF6F0A3E6BFF51E1

C:\Windows\System32\wscsvc.dll
[2009-06-09 22:48] - [2009-04-11 02:11] - 0074752 ____A (Microsoft Corporation) 9EA3E6D0EF7A5C2B9181961052A4B01A

C:\Windows\System32\wbem\WMIsvc.dll
[2009-06-09 22:49] - [2009-04-11 02:11] - 0221696 ____A (Microsoft Corporation) D2E7296ED1BD26D8DB2799770C077A02

C:\Windows\System32\wuaueng.dll
[2009-09-30 16:01] - [2009-08-06 21:24] - 2424024 ____A (Microsoft Corporation) FB3796754FE00F0BDC87A36F164A5F4D

C:\Windows\System32\qmgr.dll
[2009-06-09 22:50] - [2009-04-11 02:11] - 1081856 ____A (Microsoft Corporation) 6D316F4859634071CC25C4FD4589AD2C

C:\Windows\System32\es.dll
[2009-06-09 22:50] - [2009-04-11 02:11] - 0361984 ____A (Microsoft Corporation) E12F22B73F153DECE721CD45EC05B4AF

C:\Windows\System32\cryptsvc.dll
[2009-06-09 22:49] - [2009-04-11 02:11] - 0166912 ____A (Microsoft Corporation) 18918613E63F387CDE4D95CA7D49DCF7

C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2009-06-09 22:50] - [2009-04-11 02:11] - 0719872 ____A (Microsoft Corporation) CF8B9A3A5E7DC57724A89D0C3E8CF9EF



**** End of report

#15 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:24 PM

Posted 13 January 2012 - 09:38 PM

I see nothing wrong with your settings.

It may be your network card failing, or router, or modem, or some ISP issue.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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