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Help - Tidserv Activity 2


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#1 kipford

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Posted 12 January 2012 - 08:43 PM

I have Norton 360 on my Thinkpad, and every few minutes I get a message that Norton has blocked Tidserv Activity 2 but that no action is required. But my PC is dragging (it can take several minutes for IE7 to finally get to a website). Soon before getting this error, I see an information message in my Norton history that the PC is trying to ping something. Norton is not telling me that I need to remove anything, but obviously my system has been hit and needs fixing. Please help. Kip

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#2 cryptodan

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Posted 12 January 2012 - 08:45 PM

Please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Most importantly please be patient till you get a reply to your topic.




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