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Infected with System-Check and cannot run.exe files


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7 replies to this topic

#1 man in need

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Posted 12 January 2012 - 07:37 PM

Dear all

my pc is infected with System-Check. I've followed advice on here and entered a debugged registry key into it and seemed to get rid of it and made my files re-appear using the 'unhide' application. However my browser is still redirecting to rubbish sites and i can't run the TDSS Killer.exe file ot get rid of the malevolent rootkit as it just won't seem to run although i've d/loaded it ok.

I'm really quite worried and don't know how to remove this nasty virus/piece of malware.

Please help

Many thanks

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#2 boopme

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Posted 12 January 2012 - 08:01 PM

Hello man in need, I moved this ti the Am I Infected forum for now.

Please run these post logs and let me know how it is after.



Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
>>>>



Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode

<<><<><><><><><><><><><><><><><><><><><><><>
Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


Run RKill....


Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.

>>>>>>>>>>>>

Download the FixTDSS.exe

Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 man in need

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Posted 13 January 2012 - 07:26 PM

Hi Boopme, thanks for your reply - i appreciate it.

I'm running a Vista machine and all the removal programs seemed to work ok, here's the Minitoolbox result:


MiniToolBox by Farbar
Ran by Mike (administrator) on 13-01-2012 at 19:07:50
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

Hosts file not detected in the default directory
========================= IP Configuration: ================================

BT Hub = Local Area Connection 2 (Connected)
Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Mike-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : BT Hub
Physical Address. . . . . . . . . : 00-07-3A-AC-52-E8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::45c5:c822:cf53:bfc9%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.48(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 January 2012 18:56:37
Lease Expires . . . . . . . . . . : 14 January 2012 18:56:38
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 285214522
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-2D-5E-5E-00-24-E8-11-A8-A3
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-24-E8-11-A8-A3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{E4BD0EB6-6162-4762-85D4-F3967A8D86E5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:34b6:14ac:a95b:392f(Preferred)
Link-local IPv6 Address . . . . . : fe80::34b6:14ac:a95b:392f%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{051343C1-46A7-44C6-AE9B-CFC1212C6489}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: BTHub-52E8
Address: 192.168.1.1

Name: google.com
Addresses: 173.194.67.147
173.194.67.99
173.194.67.105
173.194.67.106
173.194.67.103
173.194.67.104



Pinging google.com [173.194.67.104] with 32 bytes of data:

Reply from 173.194.67.104: bytes=32 time=39ms TTL=44

Reply from 173.194.67.104: bytes=32 time=38ms TTL=44



Ping statistics for 173.194.67.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 38ms, Maximum = 39ms, Average = 38ms

Server: BTHub-52E8
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=166ms TTL=46

Reply from 209.191.122.70: bytes=32 time=171ms TTL=46



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 166ms, Maximum = 171ms, Average = 168ms

Server: BTHub-52E8
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time=5ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 5ms, Average = 2ms

===========================================================================
Interface List
12 ...00 07 3a ac 52 e8 ...... BT Hub
11 ...00 24 e8 11 a8 a3 ...... Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
13 ...00 00 00 00 00 00 00 e0 isatap.{E4BD0EB6-6162-4762-85D4-F3967A8D86E5}
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
14 ...00 00 00 00 00 00 00 e0 isatap.{051343C1-46A7-44C6-AE9B-CFC1212C6489}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.48 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.48 286
192.168.1.48 255.255.255.255 On-link 192.168.1.48 286
192.168.1.255 255.255.255.255 On-link 192.168.1.48 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.48 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.48 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 18 ::/0 On-link
1 306 ::1/128 On-link
10 18 2001::/32 On-link
10 266 2001:0:5ef5:79fd:34b6:14ac:a95b:392f/128
On-link
12 286 fe80::/64 On-link
10 266 fe80::/64 On-link
10 266 fe80::34b6:14ac:a95b:392f/128
On-link
12 286 fe80::45c5:c822:cf53:bfc9/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
12 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/13/2012 06:59:44 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\MIKE\APPDATA\LOCAL\MICROSOFT\WLSETUP\CABLOGS\LOGS.CAB> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (01/13/2012 00:53:03 AM) (Source: Application Error) (User: )
Description: Faulting application googleearth.exe, version 6.1.0.5001, time stamp 0x4e9c6de3, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code 0xc0000005, fault offset 0x00030174,
process id 0xd34, application start time 0xgoogleearth.exe0.

Error: (01/12/2012 11:42:25 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{CEB8B221-89C5-41A8-98CE-79B413BF150B}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (01/12/2012 08:03:13 PM) (Source: Application Error) (User: )
Description: Faulting application chrome.exe, version 16.0.912.75, time stamp 0x4f054b76, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code 0xc0000005, fault offset 0x0004690e,
process id 0xeb0, application start time 0xchrome.exe0.

Error: (01/12/2012 07:56:21 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7675359

Error: (01/12/2012 07:56:21 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7675359

Error: (01/12/2012 07:56:21 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/12/2012 07:56:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7674173

Error: (01/12/2012 07:56:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7674173

Error: (01/12/2012 07:56:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (01/12/2012 08:03:36 PM) (Source: Service Control Manager) (User: )
Description: Windows Update

Error: (01/12/2012 07:58:10 PM) (Source: VDS Dynamic Provider) (User: )
Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505

Error: (01/12/2012 07:57:50 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 19:56:26 on 12/01/2012 was unexpected.

Error: (01/12/2012 07:54:23 PM) (Source: Service Control Manager) (User: )
Description: DrWeb Protection%%1018

Error: (01/12/2012 03:53:46 PM) (Source: VDS Dynamic Provider) (User: )
Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505

Error: (01/12/2012 01:11:19 PM) (Source: Service Control Manager) (User: )
Description: Windows Search%%1053

Error: (01/12/2012 01:11:19 PM) (Source: Service Control Manager) (User: )
Description: 30000Windows Search

Error: (01/12/2012 01:11:19 PM) (Source: DCOM) (User: )
Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (01/12/2012 04:09:09 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 04:07:33 on 12/01/2012 was unexpected.

Error: (01/12/2012 03:21:20 AM) (Source: VDS Dynamic Provider) (User: )
Description: The provider failed while storing notifications from the driver. The Virtual Disk Service should be restarted. hr=80042505


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

4Media iPod to PC Transfer (Version: 3.3.0.1104)
4Media iPod Toolbar
AC3Filter 1.62b (Version: 1.62b)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 1.5.3.9120)
Adobe Bridge 1.0 (Version: 001.000.004)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Flash Player 10 Plugin (Version: 10.3.183.11)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Adobe Stock Photos 1.0 (Version: 001.000.000)
AGEIA PhysX v7.05.17 (Version: 7.05.17)
American McGee's Alice™
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Control Center (Version: 2.009.0213.2137)
µTorrent (Version: 2.0.1)
AVG 2012 (Version: 12.0.1901)
AVG 2012 (Version: 12.0.2109)
AVG 2012 (Version: 2012.0.1901)
Bing Bar (Version: 6.3.2322.0)
Bing Bar Platform (Version: 6.3.2322.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0213.2138.38808)
Catalyst Control Center Graphics Full Existing (Version: 2009.0213.2138.38808)
Catalyst Control Center Graphics Full New (Version: 2009.0213.2138.38808)
Catalyst Control Center Graphics Light (Version: 2009.0213.2138.38808)
Catalyst Control Center Graphics Previews Common (Version: 2009.0213.2138.38808)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0213.2138.38808)
Catalyst Control Center InstallProxy (Version: 2009.0213.2138.38808)
Catalyst Control Center Localization All (Version: 2009.0213.2138.38808)
ccc-core-static (Version: 2009.0213.2138.38808)
ccc-utility (Version: 2009.0213.2138.38808)
CCC Help Chinese Standard (Version: 2009.0213.2137.38808)
CCC Help Chinese Traditional (Version: 2009.0213.2137.38808)
CCC Help English (Version: 2009.0213.2137.38808)
CCC Help French (Version: 2009.0213.2137.38808)
CCC Help German (Version: 2009.0213.2137.38808)
CCC Help Hungarian (Version: 2009.0213.2137.38808)
CCC Help Italian (Version: 2009.0213.2137.38808)
CCC Help Japanese (Version: 2009.0213.2137.38808)
CCC Help Korean (Version: 2009.0213.2137.38808)
CCC Help Portuguese (Version: 2009.0213.2137.38808)
CCC Help Spanish (Version: 2009.0213.2137.38808)
CCC Help Turkish (Version: 2009.0213.2137.38808)
Company of Heroes - FAKEMSI (Version: 2.0.0.0)
Company of Heroes (Version: 2.601.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.45.1.0236)
Dell-eBay (Version: 1.00.0000)
Dell DataSafe Local Backup - Support Software (Version: 2.25)
Dell DataSafe Local Backup (Version: 9.3.10 x86)
Dell DataSafe Online (Version: 1.1.0029)
Dell Dock (Version: 1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Empire Earth II (Version: 1.02)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
Free Audio CD Burner version 1.4.7
Free Studio version 5.1.4
Free YouTube to MP3 Converter version 3.10.8.815
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Google Update Helper (Version: 1.3.21.79)
GoToAssist 8.0.0.514
Haali Media Splitter
iPad/iPhone/iPod to Computer Transfer 7.5.7
IrfanView (remove only)
iTunes (Version: 10.5.2.11)
Java™ 6 Update 13 (Version: 6.0.130)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Default Manager (Version: 2.0.69.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Mozilla Firefox (3.6.25) (Version: 3.6.25 (en-GB))
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NoteTab Light 6 (Remove only) (Version: 6.12)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Olympus Digital Wave Player
Primo (Version: 1.00.0000)
QuickTime (Version: 7.71.80.42)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1 (Version: 1.1.0)
Reason 4.0 (Version: 4.0)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Runtime (Version: 1.00.0000)
S.T.A.L.K.E.R. - Shadow of Chernobyl (Version: 1.0000)
Segoe UI (Version: 15.4.2271.0615)
Shockwave
Sid Meier's Civilization 4 (Version: 1.00.0000)
Skins (Version: 2009.0213.2138.38808)
Sony Picture Utility (Version: 4.2.00.15030)
Spotify (Version: 0.4.7)
SUPER © v2011.build.48 (April 23, 2011) version v2011.build.48 (Version: v2011.build.48)
Switch Sound File Converter
Syberia
TuneUp Companion 2.2.7 (Version: 2.2.7)
Uninstall 1.0.0.1
Uninstall Dual Mode Camera (V25)
Virtual DJ - Atomix Productions
Virtual DJ Home - Atomix Productions
Vivitar Experience Image Manager
VLC media player 1.1.5 (Version: 1.1.5)
WavePad Sound Editor
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinZip 16.0 (Version: 16.0.9661)
Xvid 1.2.2 final uninstall (Version: 1.2)
YouTube Downloader 3.2

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 3325.27 MB
Available physical RAM: 1745.31 MB
Total Pagefile: 6857.55 MB
Available Pagefile: 5085.01 MB
Total Virtual: 2047.88 MB
Available Virtual: 1942.2 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:581.09 GB) (Free:331.91 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15 GB) (Free:8.7 GB) NTFS

========================= Users: ========================================

User accounts for \\MIKE-PC

Administrator Guest Mike

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini011212-01.dmp
C:\Windows\Minidump\Mini011710-01.dmp
C:\Windows\Minidump\Mini081610-01.dmp

**** End of log ****



And when FixTDSS. exe ran it came back with the result "***Infected MBR Detected. The repair succeeded!"

I then ran MBAM which came back with nothing and the log report is as follows:



Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.13.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Mike :: MIKE-PC [administrator]

Protection: Enabled

13/01/2012 22:32:54
mbam-log-2012-01-13 (22-32-54).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 376581
Time elapsed: 1 hour(s), 29 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


However i had run MBAM yesterday and got much worse results with lots of affected files:


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 912011103

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

11/01/2012 18:28:15
mbam-log-2012-01-11 (18-28-15).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 366965
Time elapsed: 1 hour(s), 35 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 15

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\program files\antimalware pro (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
c:\program files\antimalware pro\definitions (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.

Files Infected:
c:\Users\Mike\AppData\Local\Temp\mronxescaw.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
c:\Users\Mike\AppData\Local\tempimages\installerregver.exe (Adware.FunWeb) -> Quarantined and deleted successfully.
c:\Users\Mike\AppData\Roaming\microsoft\Windows\templates\memory.tmp (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\Users\Mike\documents\MIKE\propellerheadreason4.0\KEYGEN.EXE (RiskWare.Tool.CK) -> Quarantined and deleted successfully.
c:\Users\Mike\AppData\Roaming\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\Public\documents\Server\admin.txt (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\Public\documents\Server\server.dat (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\Mike\local settings\application data\windows server\admin.txt (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\Mike\templates\memory.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
c:\program files\antimalware pro\scheduleap.txt (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
c:\program files\antimalware pro\folderpaths.txt (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
c:\program files\antimalware pro\Task.dat (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
c:\program files\antimalware pro\task.xml (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
c:\program files\antimalware pro\unins000.dat (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.
c:\program files\antimalware pro\definitions\200812.cab (Rogue.AntiMalwarePro) -> Quarantined and deleted successfully.

#4 boopme

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Posted 13 January 2012 - 10:05 PM

OK, these were good scans the TDSS rootkit was removed as wer the infections in the first MBAM. Yhe updated second scan showed they are gone.

Let's do a last look and be sure we mised nothing.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.



EDIT
This has to go... Java™ 6 Update 13 (Version: 6.0.130)


Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u2-windows-i586.exe (or jre-7u2-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

Edited by boopme, 13 January 2012 - 10:08 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 man in need

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Posted 15 January 2012 - 05:41 AM

Hi Boopme

i can't thank you enough for your help! My pc seems to be back to normal - no more re-doirects and its behaving itself again.

I thoughti'd got rid of all the malware/virus and then i ran ESET and it found the following threats:

C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Users\Mike\AppData\Local\TempImages\UpdateInstaller.exe a variant of Win32/Agent.SZW trojan cleaned by deleting - quarantined
C:\Users\Mike\AppData\Local\Windows Server\hlp.dat Win32/Bamital.DT trojan cleaned by deleting - quarantined
C:\Users\Mike\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\27\ac8c29b-7f36d495 multiple threats deleted - quarantined
C:\Users\Mike\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\56\2d57f0f8-4842b0ce multiple threats deleted - quarantined
C:\Users\Public\Documents\Server\hlp.dat Win32/Bamital.EQ trojan cleaned by deleting - quarantined


I've now uploaded Java 7

Thanks again.

Man in need (AKA Mike from Bristol, UK)

#6 boopme

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Posted 15 January 2012 - 03:37 PM

Nice work Mike!!

Lets mop up.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 man in need

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Posted 15 January 2012 - 06:02 PM

Thanks for all your help Boopme!

I've created a new restore point post cleaning and have deleted all the previous ones with disc cleanup. Actually i used system restore initially to try and get rid of the malware but it didn't work so had to undo it and start from scratch so it makes complete sense to delete the old restore points to reduce the risk of reinfection.

Thanks for the further advice on protecting my pc and staying safe online.

You and the BleepingComputer staff have saved my pc and perform an invaluable service - its good to know your there!

Peace and respect.

Mike ;-)

#8 boopme

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Posted 15 January 2012 - 09:43 PM

You're welcome from all of us at BC.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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