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Vista 2012 virus shutting down my computer


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9 replies to this topic

#1 Oh_Balky

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Posted 12 January 2012 - 10:59 AM

Normally I am able to handle viral threats to my computer on my own, but this one has got me completely flustered. Last night I got the Vista 2012 virus from a video streaming website (I think VideoBB) and it began attacking my computer with a vengeance. Not only did I get all the alerts, but I also got like 30 "Windows cannot execute this file blah blah blah" alerts, and then my computer just flat out restarted. When I loaded it again it brought me to my desktop and the alerts came up almost immediately. I'm talking about like 15 - 20 alerts non-stop. It also started deleting things off my desktop, including my wallpaper, and deleting things out of my start window. Then about 2 minutes after my computer starts, it restarts again. This happens every time I start my computer, including in safe mode and basically every other alternative start up mode I've tried.

I already have RKill on my computer, and when I run it it does get rid of all the windows, but my computer restarts almost immediately afterward. It's driving me insane, is there any way to fix this other than the good ol' fashioned system reboot? I am tech literate, but not tech savvy at all, so please talk to me as though you're explaining to a toddler how to tie their shoes.

Thanks!

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#2 Broni

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Posted 12 January 2012 - 12:23 PM

Welcome aboard Posted Image

Which exact virus are you infected with? Vista Internet Security 2012?

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#3 Oh_Balky

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Posted 12 January 2012 - 12:49 PM

Yes I believe that is the one. I haven't been able to get a very good look at it because my computer keeps shutting down, but I'm pretty sure it's Vista 2012.

#4 Broni

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Posted 12 January 2012 - 12:52 PM

If that's the one see here: http://www.bleepingcomputer.com/virus-removal/remove-vista-internet-security-2012

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#5 Oh_Balky

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Posted 12 January 2012 - 03:08 PM

My problem isn't downloading RKill and Malwarebytes, it's that my computer won't stay on long enough to run them. I can successfully run RKill, but right after it's finished my computer restarts and the horror begins again. It also does the same thing in safe mode. Could the virus have attached itself to files that would open even in safe mode?

#6 Broni

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Posted 12 January 2012 - 03:11 PM

In that case I'll report this topic to appropriate malware helpers.
Hold on....

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#7 JSntgRvr

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Posted 12 January 2012 - 04:04 PM

:welcome:

Lets give it a try. You will need a USB (Flash) pendrive.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Click on Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

No request for help throughout private messaging will be attended.

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#8 boopme

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Posted 12 January 2012 - 04:22 PM

Hello, just letting you know I moved this topic to Here in the Virus, Trojan, Spyware, and Malware Removal Logs forum where it will stay.

Please remember to click the Watch Topic button at the top right and select Immediate Notification so you do not miss any replies now that you were moved.
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#9 Oh_Balky

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Posted 12 January 2012 - 04:41 PM

Thanks for your quick responses! I will try this when I get a chance and let you know how it goes.

#10 JSntgRvr

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Posted 30 January 2012 - 08:14 PM

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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