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google search redirect infection?


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9 replies to this topic

#1 gr8

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Posted 12 January 2012 - 10:38 AM

Very sorry to have posted this originally in Inro page. bad start but....when i use google search .redirects to adds ..i use XP prof..i looked in other lists did not see. have tried super anti spyware and now have malwarebytes. it worked or for a day. then when restarted today .. same problem ..went to google help room and most on that site reccomended this group.. so ..here i am ..

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#2 boopme

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Posted 12 January 2012 - 11:35 AM

Hello gr8..
Are you on a router? Are other machines on it,if so are they redirecting?

Do you use Firefox?


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Run RKill....


Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.

>>>

Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 gr8

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Posted 13 January 2012 - 02:07 PM

started the process yest. ty for responding.. however first Minitool did not loaad several things got netsh.exe midpoint not found, nslookup.exe.. Ordinal not found , another instance of nslookup.exe ordinal not found, 3rd. not same.. thsi ordinal1108 could not be located in library wsockr32.dll the results are below

iniToolBox by Farbar
Ran by Greg (administrator) on 13-01-2012 at 14:02:02
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Generic Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller = Local Area Connection 7 (Disconnected)
1394 Net Adapter = 1394 Connection 6 (Connected)
Generic Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller = Local Area Connection 8 (Connected)
The following helper DLL cannot be loaded: IFMON.DLL.
The following command was not found: int ip dump.


Windows IP Configuration



Host Name . . . . . . . . . . . . : greg-5a12hjdwng

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : sd.cox.net



Ethernet adapter Local Area Connection 8:



Connection-specific DNS Suffix . : sd.cox.net

Description . . . . . . . . . . . : Generic Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller #2

Physical Address. . . . . . . . . : 00-1F-BC-08-4C-7E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.105

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.105.28.12

68.105.29.12

68.105.28.11

Lease Obtained. . . . . . . . . . : Friday, January 13, 2012 10:29:06 AM

Lease Expires . . . . . . . . . . : Saturday, January 14, 2012 10:29:06 AM



Pinging google.com [74.125.227.16] with 32 bytes of data:



Reply from 74.125.227.16: bytes=32 time=70ms TTL=53

Reply from 74.125.227.16: bytes=32 time=91ms TTL=53



Ping statistics for 74.125.227.16:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 70ms, Maximum = 91ms, Average = 80ms



Pinging yahoo.com [98.137.149.56] with 32 bytes of data:



Reply from 98.137.149.56: bytes=32 time=127ms TTL=55

Reply from 98.137.149.56: bytes=32 time=75ms TTL=55



Ping statistics for 98.137.149.56:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 75ms, Maximum = 127ms, Average = 101ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Request timed out.

Request timed out.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1f bc 08 4c 7e ...... Generic Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller #2 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.105 10
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.105 192.168.1.105 10
192.168.1.105 255.255.255.255 127.0.0.1 127.0.0.1 10
192.168.1.255 255.255.255.255 192.168.1.105 192.168.1.105 10
224.0.0.0 240.0.0.0 192.168.1.105 192.168.1.105 10
255.255.255.255 255.255.255.255 192.168.1.105 192.168.1.105 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 mswsock.dll [File Not found] ()
Catalog5 04 C:\Windows\System32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
Catalog9 11 mswsock.dll [File Not found] ()
Catalog9 12 mswsock.dll [File Not found] ()
Catalog9 13 mswsock.dll [File Not found] ()
Catalog9 14 mswsock.dll [File Not found] ()
Catalog9 15 mswsock.dll [File Not found] ()
Catalog9 16 mswsock.dll [File Not found] ()
Catalog9 17 mswsock.dll [File Not found] ()
Catalog9 18 mswsock.dll [File Not found] ()
Catalog9 19 mswsock.dll [File Not found] ()
Catalog9 20 mswsock.dll [File Not found] ()
Catalog9 21 mswsock.dll [File Not found] ()
Catalog9 22 mswsock.dll [File Not found] ()
Catalog9 23 mswsock.dll [File Not found] ()
Catalog9 24 mswsock.dll [File Not found] ()
Catalog9 25 mswsock.dll [File Not found] ()
Catalog9 26 mswsock.dll [File Not found] ()
Catalog9 27 mswsock.dll [File Not found] ()
Catalog9 28 mswsock.dll [File Not found] ()
Catalog9 29 mswsock.dll [File Not found] ()
Catalog9 30 mswsock.dll [File Not found] ()
Catalog9 31 mswsock.dll [File Not found] ()
Catalog9 32 mswsock.dll [File Not found] ()
Catalog9 33 mswsock.dll [File Not found] ()
Catalog9 34 mswsock.dll [File Not found] ()
Catalog9 35 mswsock.dll [File Not found] ()
Catalog9 36 mswsock.dll [File Not found] ()
Catalog9 37 mswsock.dll [File Not found] ()
Catalog9 38 mswsock.dll [File Not found] ()
Catalog9 39 mswsock.dll [File Not found] ()
Catalog9 40 mswsock.dll [File Not found] ()
Catalog9 41 mswsock.dll [File Not found] ()
Catalog9 42 mswsock.dll [File Not found] ()
Catalog9 43 mswsock.dll [File Not found] ()
Catalog9 44 mswsock.dll [File Not found] ()
Catalog9 45 mswsock.dll [File Not found] ()
Catalog9 46 mswsock.dll [File Not found] ()
Catalog9 47 mswsock.dll [File Not found] ()
Catalog9 48 mswsock.dll [File Not found] ()
Catalog9 49 mswsock.dll [File Not found] ()
Catalog9 50 mswsock.dll [File Not found] ()
Catalog9 51 mswsock.dll [File Not found] ()
Catalog9 52 mswsock.dll [File Not found] ()
Catalog9 53 mswsock.dll [File Not found] ()
Catalog9 54 mswsock.dll [File Not found] ()
Catalog9 55 mswsock.dll [File Not found] ()
Catalog9 56 mswsock.dll [File Not found] ()
Catalog9 57 mswsock.dll [File Not found] ()
Catalog9 58 mswsock.dll [File Not found] ()
Catalog9 59 mswsock.dll [File Not found] ()
Catalog9 60 mswsock.dll [File Not found] ()
Catalog9 61 mswsock.dll [File Not found] ()
Catalog9 62 mswsock.dll [File Not found] ()
Catalog9 63 mswsock.dll [File Not found] ()
Catalog9 64 mswsock.dll [File Not found] ()
Catalog9 65 mswsock.dll [File Not found] ()
Catalog9 66 mswsock.dll [File Not found] ()
Catalog9 67 mswsock.dll [File Not found] ()
Catalog9 68 mswsock.dll [File Not found] ()
Catalog9 69 mswsock.dll [File Not found] ()
Catalog9 70 mswsock.dll [File Not found] ()
Catalog9 71 mswsock.dll [File Not found] ()
Catalog9 72 mswsock.dll [File Not found] ()
Catalog9 73 mswsock.dll [File Not found] ()
Catalog9 74 mswsock.dll [File Not found] ()
Catalog9 75 mswsock.dll [File Not found] ()
Catalog9 76 mswsock.dll [File Not found] ()
Catalog9 77 mswsock.dll [File Not found] ()
Catalog9 78 mswsock.dll [File Not found] ()
Catalog9 79 mswsock.dll [File Not found] ()
Catalog9 80 mswsock.dll [File Not found] ()
Catalog9 81 mswsock.dll [File Not found] ()
Catalog9 82 mswsock.dll [File Not found] ()
Catalog9 83 mswsock.dll [File Not found] ()
Catalog9 84 mswsock.dll [File Not found] ()
Catalog9 85 mswsock.dll [File Not found] ()
Catalog9 86 mswsock.dll [File Not found] ()
Catalog9 87 mswsock.dll [File Not found] ()
Catalog9 88 mswsock.dll [File Not found] ()
Catalog9 89 mswsock.dll [File Not found] ()
Catalog9 90 mswsock.dll [File Not found] ()
Catalog9 91 mswsock.dll [File Not found] ()
Catalog9 92 mswsock.dll [File Not found] ()
Catalog9 93 mswsock.dll [File Not found] ()
Catalog9 94 mswsock.dll [File Not found] ()
Catalog9 95 mswsock.dll [File Not found] ()
Catalog9 96 mswsock.dll [File Not found] ()
Catalog9 97 mswsock.dll [File Not found] ()
Catalog9 98 mswsock.dll [File Not found] ()
Catalog9 99 mswsock.dll [File Not found] ()
Catalog9 000000000100 mswsock.dll [File Not found] ()
Catalog9 000000000101 mswsock.dll [File Not found] ()
Catalog9 000000000102 mswsock.dll [File Not found] ()
Catalog9 000000000103 mswsock.dll [File Not found] ()
Catalog9 000000000104 mswsock.dll [File Not found] ()
Catalog9 000000000105 mswsock.dll [File Not found] ()
Catalog9 000000000106 mswsock.dll [File Not found] ()
Catalog9 000000000107 mswsock.dll [File Not found] ()
Catalog9 000000000108 mswsock.dll [File Not found] ()
Catalog9 000000000109 mswsock.dll [File Not found] ()
Catalog9 000000000110 mswsock.dll [File Not found] ()
Catalog9 000000000111 mswsock.dll [File Not found] ()
Catalog9 000000000112 mswsock.dll [File Not found] ()
Catalog9 000000000113 mswsock.dll [File Not found] ()
Catalog9 000000000114 mswsock.dll [File Not found] ()
Catalog9 000000000115 mswsock.dll [File Not found] ()
Catalog9 000000000116 mswsock.dll [File Not found] ()
Catalog9 000000000117 mswsock.dll [File Not found] ()
Catalog9 000000000118 mswsock.dll [File Not found] ()
Catalog9 000000000119 mswsock.dll [File Not found] ()
Catalog9 000000000120 mswsock.dll [File Not found] ()
Catalog9 000000000121 mswsock.dll [File Not found] ()
Catalog9 000000000122 mswsock.dll [File Not found] ()
Catalog9 000000000123 mswsock.dll [File Not found] ()
Catalog9 000000000124 mswsock.dll [File Not found] ()
Catalog9 000000000125 mswsock.dll [File Not found] ()
Catalog9 000000000126 mswsock.dll [File Not found] ()
Catalog9 000000000127 mswsock.dll [File Not found] ()
Catalog9 000000000128 mswsock.dll [File Not found] ()
Catalog9 000000000129 mswsock.dll [File Not found] ()
Catalog9 000000000130 mswsock.dll [File Not found] ()
Catalog9 000000000131 mswsock.dll [File Not found] ()
Catalog9 000000000132 mswsock.dll [File Not found] ()
Catalog9 000000000133 mswsock.dll [File Not found] ()
Catalog9 000000000134 mswsock.dll [File Not found] ()
Catalog9 000000000135 mswsock.dll [File Not found] ()
Catalog9 000000000136 mswsock.dll [File Not found] ()
Catalog9 000000000137 mswsock.dll [File Not found] ()
Catalog9 000000000138 mswsock.dll [File Not found] ()
Catalog9 000000000139 mswsock.dll [File Not found] ()
Catalog9 000000000140 mswsock.dll [File Not found] ()
Catalog9 000000000141 mswsock.dll [File Not found] ()
Catalog9 000000000142 mswsock.dll [File Not found] ()
Catalog9 000000000143 mswsock.dll [File Not found] ()
Catalog9 000000000144 mswsock.dll [File Not found] ()
Catalog9 000000000145 mswsock.dll [File Not found] ()
Catalog9 000000000146 mswsock.dll [File Not found] ()
Catalog9 000000000147 mswsock.dll [File Not found] ()
Catalog9 000000000148 mswsock.dll [File Not found] ()
Catalog9 000000000149 mswsock.dll [File Not found] ()
Catalog9 000000000150 mswsock.dll [File Not found] ()
Catalog9 000000000151 mswsock.dll [File Not found] ()
Catalog9 000000000152 mswsock.dll [File Not found] ()
Catalog9 000000000153 mswsock.dll [File Not found] ()
Catalog9 000000000154 mswsock.dll [File Not found] ()
Catalog9 000000000155 mswsock.dll [File Not found] ()
Catalog9 000000000156 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 000000000157 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 000000000158 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 000000000159 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 000000000160 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 000000000161 mswsock.dll [File Not found] ()
Catalog9 000000000162 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/13/2012 01:48:36 PM) (Source: MPSampleSubmission) (User: )
Description: EventType avsubmit, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 1.1.7903.0, P3 1.117.2828.0, P4 1.117.2828.0, P5 virtool_win32_obfuscator.pc, P6 NIL, P7 NIL, P8 NIL, P9 avsubmit0, P10 avsubmit1.

Error: (01/13/2012 10:31:07 AM) (Source: MatSvc) (User: )
Description: The scheduled MATS task encountered a failure when collecting configuration data. hr=0x803C0102
.

Error: (01/13/2012 10:31:07 AM) (Source: MatSvc) (User: )
Description: The MATS service encountered a failure when diagnosing problems. hr=0x803C0102
SAP folder: C:\Program Files\Microsoft Fix it Center\SAPFolder\Scheduled\DDA435FA-6E05-4DBF-80FE-C4EBE882E798.28

Error: (01/13/2012 10:23:01 AM) (Source: Application Error) (User: )
Description: Fault bucket -1535530919.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (01/13/2012 10:22:41 AM) (Source: Application Error) (User: )
Description: Faulting application mbam.exe, version 1.60.0.59, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x0001245f.
Processing media-specific event for [mbam.exe!ws!]

Error: (01/13/2012 08:52:20 AM) (Source: MatSvc) (User: )
Description: The scheduled MATS task encountered a failure when collecting configuration data. hr=0x803C0102
.

Error: (01/13/2012 08:52:20 AM) (Source: MatSvc) (User: )
Description: The MATS service encountered a failure when diagnosing problems. hr=0x803C0102
SAP folder: C:\Program Files\Microsoft Fix it Center\SAPFolder\Scheduled\DDA435FA-6E05-4DBF-80FE-C4EBE882E798.28

Error: (01/13/2012 08:50:44 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (01/13/2012 08:50:44 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (01/13/2012 08:50:27 AM) (Source: Windows Search Service) (User: )
Description: The gatherer is unable to read the registry DocIdMapFile.

Context: Application, SystemIndex Catalog

Details:
The system cannot find the file specified. (0x80070002)


System errors:
=============
Error: (01/13/2012 01:40:04 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (01/13/2012 00:09:25 PM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated with the following error:
%%127

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Windows Search service to connect.

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: The USB Service service terminated with the following error:
%%126

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: The MCSTRM service failed to start due to the following error:
%%2

Error: (01/13/2012 08:51:08 AM) (Source: Service Control Manager) (User: )
Description: The HID Input Service service terminated with the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (01/13/2012 01:48:36 PM) (Source: MPSampleSubmission)(User: )
Description: avsubmitmicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)1.1.7903.01.117.2828.01.117.2828.0virtool_win32_obfuscator.pcNILNILNILNILNIL

Error: (01/13/2012 10:31:07 AM) (Source: MatSvc)(User: )
Description: hr=0x803C0102

Error: (01/13/2012 10:31:07 AM) (Source: MatSvc)(User: )
Description: hr=0x803C0102C:\Program Files\Microsoft Fix it Center\SAPFolder\Scheduled\DDA435FA-6E05-4DBF-80FE-C4EBE882E798.28

Error: (01/13/2012 10:23:01 AM) (Source: Application Error)(User: )
Description: -1535530919

Error: (01/13/2012 10:22:41 AM) (Source: Application Error)(User: )
Description: mbam.exe1.60.0.59ntdll.dll5.1.2600.60550001245f

Error: (01/13/2012 08:52:20 AM) (Source: MatSvc)(User: )
Description: hr=0x803C0102

Error: (01/13/2012 08:52:20 AM) (Source: MatSvc)(User: )
Description: hr=0x803C0102C:\Program Files\Microsoft Fix it Center\SAPFolder\Scheduled\DDA435FA-6E05-4DBF-80FE-C4EBE882E798.28

Error: (01/13/2012 08:50:44 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (01/13/2012 08:50:44 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
The registry value cannot be read because the configuration is invalid. Recreate the content index configuration by removing the content index. (0x80040d03)

Error: (01/13/2012 08:50:27 AM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
The system cannot find the file specified. (0x80070002)
DocIdMapFile


=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 6.1.1)
4500_G510nz_Help (Version: 000.0.439.000)
4500G510nz (Version: 000.0.439.000)
4500G510nz_Software_Min (Version: 000.0.423.000)
Adobe Acrobat 5.0 (Version: 5.0)
Adobe AIR (Version: 1.5.2.8900)
Adobe Flash Player 10 Plugin (Version: 10.0.22.87)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Reader 9.5.0 (Version: 9.5.0)
Apple Application Support (Version: 2.0.1)
Apple Software Update (Version: 2.1.3.127)
BufferChm (Version: 130.0.331.000)
Codec 8.3c
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Creative Commons Add-in for Microsoft Office (Version: 1.0.1.0)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
Fax (Version: 130.0.418.000)
getPlus® for Adobe (Version: 1.5.2.29)
Gigabyte Raid Cinfigurer (Version: 1.00.0001)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.79)
GPBaseService2 (Version: 130.0.371.000)
HP Document Manager 2.0 (Version: 2.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Officejet 4500 G510n-z (Version: 13.0)
HP Smart Web Printing 4.5 (Version: 4.5)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 4.000.011.006)
HPProductAssistant (Version: 130.0.371.000)
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.5179)
Intel® Management Engine Components (Version: 6.0.0.1179)
Internet Explorer (Enable DEP)
Java™ 6 Update 13 (Version: 6.0.130)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 4 (Version: 1.6.0.40)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)
Linksys EasyLink Advisor
Linksys EasyLink Advisor (Version: 3.11.9139.94)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Marvell Miniport Driver (Version: 10.70.3.3)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Fix it Center (Version: 1.0.0100)
Microsoft IntelliPoint 7.1 (Version: 7.10.344.0)
Microsoft IntelliType Pro 7.1 (Version: 7.10.344.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Primary Interop Assemblies (Version: 11.0.6553.0)
Microsoft Office Converter Pack (Version: 11.0.0.0)
Microsoft Office Excel Viewer (Version: 12.0.6612.1000)
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
Microsoft Office XP Primary Interop Assemblies (Version: 10.0.4504.0)
Microsoft Office XP Small Business (Version: 10.0.6626.0)
Microsoft Office XP Web Components (Version: 10.0.6765.0)
Microsoft Search Enhancement Pack (Version: 1.2.123.0)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Windows XP Video Decoder Checkup Utility
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
NEC Electronics USB 3.0 Host Controller Driver (Version: 1.0.17.0)
Network (Version: 130.0.374.000)
NVIDIA Control Panel 285.58 (Version: 285.58)
NVIDIA Drivers (Version: 1.10.62.40)
NVIDIA Graphics Driver 285.58 (Version: 285.58)
NVIDIA Install Application (Version: 2.1002.46.235)
NVIDIA nView 135.95 (Version: 135.95)
NVIDIA nView Desktop Manager (Version: 6.14.10.13594)
NVIDIA PhysX (Version: 9.11.0621)
NVIDIA PhysX System Software 9.11.0621 (Version: 9.11.0621)
NVIDIA Update 1.5.20 (Version: 1.5.20)
NVIDIA Update Components (Version: 1.5.20)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
oZone3D.Net FurMark v1.8.0
Pure Networks Platform (Version: 11.1.9051.0)
QuickTime (Version: 7.70.80.34)
Realtek AC'97 Audio (Version: 5.34)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.24.0000)
REALTEK Gigabit and Fast Ethernet NIC Driver (Version: 1.70)
Realtek High Definition Audio Driver (Version: 5.10.0.5998)
Scan (Version: 13.0.0.0)
Segoe UI (Version: 14.0.4327.805)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
Status (Version: 130.0.373.000)
System Requirements Lab
TeleChart 2007 (Version: 6.00.0000)
thinkorswim from TD AMERITRADE
Tony Oz Stock Market Calculator (Version: -)
Toolbox (Version: 130.0.648.000)
Trade-Ideas Pro 2.2
TradeMatrix (Version: 5.43)
TrayApp (Version: 130.0.376.000)
VNC Free Edition 4.1.1 (Version: 4.1.1)
vShare Plugin
WebEx
WebEx Support Manager for Internet Explorer (Version: 6.5.47)
WebFldrs XP (Version: 9.50.6513)
WebReg (Version: 130.0.132.017)
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0) (Version: 05/27/2006 1.3.2.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Toolbar (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Hotfix [See Q828026 for more information]
Windows PowerShell™ 1.0 MUI pack (Version: 2)
Windows Presentation Foundation (Version: 3.0.6920.0)
Windows Search 4.0 (Version: 04.00.6001.503)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinUtilities 10.4 Free Edition
WinUtilities Free Disk Cleaner 4.3
WinUtilities Free Registry Cleaner 5.8
WinUtilities RegistryDefrag 1.2
XML Paper Specification Shared Components Pack 1.0

========================= Devices: ================================

Name: Generic Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Description: Generic Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Marvell
Service: yukonwxp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Officejet 4500 G510n-z
Description: Officejet 4500 G510n-z
Class Guid: {4D36E971-E325-11CE-BFC1-08002BE10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 67%
Total physical RAM: 2039.04 MB
Available physical RAM: 661.34 MB
Total Pagefile: 3931.51 MB
Available Pagefile: 2198.52 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.61 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.04 GB) (Free:110.63 GB) NTFS

========================= Users: ========================================

User accounts for \\GREG-5A12HJDWNG

Administrator ASPNET Greg
Guest HelpAssistant SUPPORT_388945a0
UpdatusUser

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#4 gr8

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Posted 13 January 2012 - 02:41 PM

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.12.05

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Greg :: GREG-5A12HJDWNG [administrator]

1/13/2012 2:36:17 PM
mbam-log-2012-01-13 (14-36-17).txt

Scan type: Custom scan
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P
Objects scanned: 1
Time elapsed: 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#5 boopme

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Posted 13 January 2012 - 03:10 PM

Your HOSTS file may be infected.
Reset the HOSTS file
As this infection also changes your Windows HOSTS file, we want to replace this file with the default version for your operating system.
Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How do I reset the hosts file back to the default?

To reset the hosts file automatically,go HERE click the Posted Image button. Then just follow the prompts in the Fix it wizard.


OR
Click Run in the File Download dialog box or save MicrosoftFixit50267.msi to your Desktop and double-click on it to run. Then just follow the promots in the Fix it wizard.


Did you run the TDSSKiller?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 gr8

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Posted 13 January 2012 - 03:10 PM

ran MBAM scan as asked after new download.. no malicious items detected log below


Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.13.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Greg :: GREG-5A12HJDWNG [administrator]

1/13/2012 2:46:33 PM
mbam-log-2012-01-13 (14-46-33).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231829
Time elapsed: 21 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 gr8

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Posted 13 January 2012 - 04:13 PM

ty .. boopme.. i believe the problem has been fixed.. thank you very much for your time and work on this problem ..really appreciated.. gr8

#8 boopme

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Posted 13 January 2012 - 04:24 PM

Ok, great lets mop up

We need to Update Java and Adobe Reader and remove old ..

Remove (see below)
Adobe Reader 9.5.0 (Version: 9.5.0)
Java™ 6 Update 13 (Version: 6.0.130)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ 6 Update 4 (Version: 1.6.0.40)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ 6 Update 7 (Version: 1.6.0.70)

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u2-windows-i586.exe (or jre-7u2-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

Similarly Update to Adobe Reader X (10.1.0)
Note UN check the box so you do not install the toolbar,unless you really want it..

Free! Google Toolbar search Google from any web page, block pop-ups

Yes, install Google Toolbar - optional

<><><><><<><>>>


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:

Edited by boopme, 13 January 2012 - 04:25 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 gr8

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Posted 15 January 2012 - 01:39 PM

ty bleepingComputer.. have done all that was asked in "mopping up" and everything is well. appreciate the list of things to do going forward , to keep safe.. again gracias. especially boopme for the attention to detail that was shown in my case.. gr8

#10 boopme

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Posted 15 January 2012 - 08:38 PM

You're welcome from all of us,we are glad to have helped.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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