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Computer only runs in Safe Mode


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#1 cowboys2006

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Posted 11 January 2012 - 09:26 PM

http://www.bleepingcomputer.com/forums/topic437029.html


==================================================
Dump File : Mini011112-07.dmp
Crash Time : 1/11/2012 7:54:39 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x824e752b
Parameter 3 : 0x97847b54
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+e752b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+e752b
Stack Address 1 : ntkrnlpa.exe+13f2c5
Stack Address 2 : ntkrnlpa.exe+139acc
Stack Address 3 : ntkrnlpa.exe+8cb1a
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 138,872
==================================================

==================================================
Dump File : Mini011112-06.dmp
Crash Time : 1/11/2012 7:52:27 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x98508000
Parameter 2 : 0x00000000
Parameter 3 : 0x82483a03
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9ff2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+a9ff2
Stack Address 1 : ntkrnlpa.exe+8fc44
Stack Address 2 : ntkrnlpa.exe+83a03
Stack Address 3 : ntkrnlpa.exe+2449ec
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 138,872
==================================================

==================================================
Dump File : Mini011112-05.dmp
Crash Time : 1/11/2012 7:49:31 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904ab
Parameter 2 : 0x9762b8a0
Parameter 3 : 0x9762b59c
Parameter 4 : 0x822d81ac
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+191ac
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+d8781
Stack Address 1 : Ntfs.sys+d6f2
Stack Address 2 : Ntfs.sys+e29e
Stack Address 3 : ntkrnlpa.exe+27f9f
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 138,872
==================================================

==================================================
Dump File : Mini011112-04.dmp
Crash Time : 1/11/2012 5:23:09 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00005003
Parameter 2 : 0x8a200000
Parameter 3 : 0x00006d6e
Parameter 4 : 0x07327acc
Caused By Driver : hal.dll
Caused By Address : hal.dll+65a4
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16407 (vista_gdr.061223-1640)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+d8781
Stack Address 1 : ntkrnlpa.exe+2aaf6
Stack Address 2 : ntkrnlpa.exe+b4b37
Stack Address 3 : ntkrnlpa.exe+136226
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 134,800
==================================================

==================================================
Dump File : Mini011112-03.dmp
Crash Time : 1/11/2012 5:18:32 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x207072ad
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x824712f8
Caused By Driver : storport.sys
Caused By Address : storport.sys+ab5f
File Description : Microsoft Storage Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8fe14
Stack Address 1 : ntkrnlpa.exe+712f8
Stack Address 2 : partmgr.sys+11a6
Stack Address 3 : ntkrnlpa.exe+acc3b
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 138,904
==================================================

==================================================
Dump File : Mini011112-02.dmp
Crash Time : 1/11/2012 5:14:11 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00246cdb
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x820ade56
Caused By Driver : hal.dll
Caused By Address : hal.dll+65a4
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16407 (vista_gdr.061223-1640)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8fe14
Stack Address 1 : ntkrnlpa.exe+ade56
Stack Address 2 : ntkrnlpa.exe+bd029
Stack Address 3 : ntkrnlpa.exe+1c777
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 138,872
==================================================

==================================================
Dump File : Mini011112-01.dmp
Crash Time : 1/11/2012 12:13:09 PM
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : 0xa787a060
Parameter 2 : 0x43362963
Parameter 3 : 0xa7879fd8
Parameter 4 : 0x00000002
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9ff2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.17021 (vista_gdr.100218-0019)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+a9ff2
Stack Address 1 : ntkrnlpa.exe+8fc44
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 138,872
==================================================

==================================================
Dump File : Mini011012-01.dmp
Crash Time : 1/10/2012 2:03:50 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x7c8fb466
Parameter 3 : 0xa20efbd0
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+5c16
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini011012-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 138,872
==================================================

Edited by cowboys2006, 11 January 2012 - 09:28 PM.


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#2 LucheLibre

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Posted 11 January 2012 - 11:18 PM

Use MemTest86+ to test your memory for failure.

  • Download the latest version of the Pre-Compiled Bootable ISO (.zip), extract the ISO to a folder of your choice, and burn it to a blank CD. Instructions
  • Remove every stick of RAM except the one closest to the CPU. Remember to keep your arm touching the case as you do this.
  • Boot the affected computer from the CD. Pressing F12 on the BIOS screen is the most common way to bring up the 'boot device' menu. If necessary, adjust your BIOS settings to boot from the DVD/CD drive first.
  • Memtest is designed to repeat its test continuously. It is recommended that you allow the program to complete several 'passes' before declaring that stick of memory error-free.
    • Note: These tests can be very lengthy.
  • If Memtest finds an error, it will list it in red. There is no need to continue the test if an error is found.
  • After several clean passes (or an error), press the power button until the computer turns off.
  • Take out the currently installed stick, install the next stick in its place, and begin step 3 again.
  • Report the results in your next reply.

====================================================

Perform diagnostics on your hard drive.
  • Click the Start Orb and type in "device manager." In the search results, double-click device manager.
  • Double-click Disk Drives. The first drive listed is most likely the one you want to test.
  • Take note of its manufacturer (Samsung, Western Digital (WD), Seagate (ST), Toshiba, etc.)
    • If are still uncertain about your hard drive's manufacturer, include what you see there in your next reply and await further instructions.
  • Use this thread to download the appropriate diagnostic tool.
    • Some tools can be installed and run from within Windows, others will need to be burned to CD and booted from. Instructions
    • If you do not see your manufacturer listed, or are confused or overwhelmed (this is perfectly OK), use SeaTools for Windows. If Windows is highly unstable or won't boot, use the bootable CD, SeaTools for DOS.
  • Direct the program to perform a 'short-test'. If it passes, perform a 'long-test'. This will likely take a few hours.
  • Report the results in your next reply.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#3 cowboys2006

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Posted 12 January 2012 - 07:48 AM

ok i did the test on the hard drive over night i am going to do the ram tonight but here is the results from the hard drive.

Test Option: QUICK TEST
Model Number: WDC WD50 00AAKS-00YGA
Unit Serial Number:
Firmware Number: 12.0
Capacity: 500.11 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 22:47:04, January 11, 2012

Test Option: EXTENDED TEST
Model Number: WDC WD50 00AAKS-00YGA
Unit Serial Number:
Firmware Number: 12.0
Capacity: 500.11 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 08-Error was detected while repairing bad sectors.
Test Time: 06:47:10, January 12, 2012

#4 LucheLibre

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Posted 12 January 2012 - 08:23 AM

Backup your personal files from the hard drive and replace it as soon as possible.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#5 cowboys2006

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Posted 12 January 2012 - 06:45 PM

should i even do the ram scan or thers no point since we found out the problem?

#6 LucheLibre

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Posted 12 January 2012 - 11:09 PM

Since your computer is down until you get a replacement hard drive, you might as well perform the tests in the meantime.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#7 cowboys2006

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Posted 13 January 2012 - 08:49 PM

how would i get the op systems for the new hard drive since this computer has a partition. it didnt come with a disc i created a restore disc but it only loads like the apps that came with the computer and drivers doesnt look like the op system is on the disc.

any ideas?

#8 LucheLibre

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Posted 13 January 2012 - 09:46 PM

What is the manufacturer and model of your computer?

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~


#9 cowboys2006

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Posted 13 January 2012 - 10:05 PM

gateway gt5656

#10 LucheLibre

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Posted 13 January 2012 - 10:50 PM

When you opened the other thread, you said that the pc could run in safe mode. If that is still true, then follow the link to gateway's instructions. I do not know if the factory disc creation process will work in safe mode, but it's worth a try. You will likely need several blank discs for this.

Frankly, I believe this method presents too many risks of failure and trouble. If the Hard drive is corrupting Windows, then the Factory disc creation might be worthless. But here it is.

http://gateway-us.custhelp.com/app/answers/detail/a_id/12866/kw/accessory/session/L3RpbWUvMTMyNjUxMjEwMS9zaWQvRkc0V1U0T2s%3D

Be sure to select the Create Factory Default Disc option.

However, if you don't mind spending a little money, Gateway will sell you factory discs here.

Reply back with what you decide to do and I'll help you through it.

Edited by LucheLibre, 13 January 2012 - 11:59 PM.

If it looks like I know what I'm doing, there's a pretty good chance the only reason for that is because
I once asked someone to run chkdsk /r and a BC Advisor smacked me in the back of the head.

~ LL ~





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