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Windows would not start


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#1 kaolite

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Posted 11 January 2012 - 07:42 PM

Hello, I hope Im posting this in the right area.

Turned on my Dell Inspiron laptop this morning and the computer booted up but Windows (I have Vista) would not load. I restarted the computer and hit F8 and hit Repair My Computer. Now when I did this I forgot that when this boots up it takes me to a new log in screen where it says Other User and Ive never been able to figure what to type in to get that to open. Ive tried my log in and my husbands log in both which are Admin and tried Guest and nothing works. So restarted laptop again and F8 and this time tried Last Know Good Config. This got Windows to actually boot. While I was in the middle of running a virus scan the laptop shut down (I noticed the fan had been running kinda high so Im assuming this was the issue). Turned laptop back on and once again no Windows. So when back to F8 and LKGC which again booted Windows. Ran Mal-ware bytes which found something and deleted it, restarted laptop...this time Windows booted but I got the Black Screen of Death after I logged in. I hit CLRT ALT DLT and re-ran explorer.exe and got the screen to load. I thought I was ok. When I came home from work I turned on my laptop and once again no Windows, had to F8 and once again do LKCG. I ran Avast this time and it says I have no viruses. Im not sure what the issue is but I'd like some help since Im kinda sick of booting Windows thru F8.

Thank you.

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#2 Elise

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Posted 15 January 2012 - 03:15 AM

Hello, once you boot through LKGC, does the computer run fine, or do you have any specific problem?

regards, Elise


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#3 kaolite

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Posted 15 January 2012 - 05:15 PM

Nope it runs fine, Ive just had to do it twice. Since I made my OP post Windows has run fine so hoping everything is ok but if you have any advice on what to do Id still appreciate it.

#4 Elise

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Posted 16 January 2012 - 01:49 AM

That depends a bit on what the cause was; did this problem occur just like that without any indication of a problem?

regards, Elise


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#5 kaolite

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Posted 17 January 2012 - 01:19 PM

Yes, Id shut down my computer the night before w/o any issue and this happened when I started it the next morning. No issues when it started, nothing telling me Windows had been shut down incorrectly, it just wouldnt load.

#6 Elise

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Posted 17 January 2012 - 01:38 PM

In that case, I'll just give you some general malware prevention/security tips. :)

Please read these advices, in order to prevent infecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:

regards, Elise


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