Posted 11 January 2012 - 03:51 PM
A week ago I downloaded 3 movie files to my laptop that I shouldn't have and at some point after 2 had finished downloading my keyboard and mouse stopped working. Uh Oh I thought. I couldn't do anything but attempt to restart. It won't restart. The "windows did not shut down correctly" screen comes up but because the keyboard isn't responding I can't select safe mode. It attempts to start windows normally and the status bar comes up for 30 seconds or so before the computer shuts off.
What are my options at this point? Is there anything that I can try myself or am I stuck taking the laptop somewhere and paying $100+ for data recovery and re-installation of windows?
It is an Acer laptop running Windows Vista.
p.s. I originally posted this in the virus removal forum as I'm certain a virus has caused this but I was sent here to the Vista experts by nasdaq.