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networking.. not working


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#1 varuuth

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Posted 11 January 2012 - 12:21 AM

I have a laptop, it has windows vista with service pack 2 installed. I can't get any access to the internet. In fact I can't even ping 127.0.0.1 We have tried booting into safe mode and removing the wired and wireless network cards, uninstalling and reinstalling the drivers. We have even made sure that we are using ip4 and not ip6. What could be causing this problem.

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#2 Broni

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Posted 11 January 2012 - 12:50 PM

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Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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