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Trying to Remove Malware


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#1 johndoe776

johndoe776

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Posted 10 January 2012 - 11:41 PM

Long story short, I am trying to fix a laptop used by one of my co-workers. She got tricked into clicking one of those popups that said "Your computer could be infected...blah blah." Ran a full system scan with Malwarebytes and removed some trojans and other items noted here:

Registry Data Items Detected: 1
HKLM\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Staff\Local Settings\Application Data\tch.exe" -a "iexplore.exe") Good: (iexplore.exe) -> Quarantined and repaired successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 12
C:\WINDOWS\Temp\0.14446196428748026.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\0.4418211922123627.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\p9pl226523381022185524.tmp (Exploit.Drop.3) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\wera0.2429349229541361.exe (Exploit.Drop.6) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\wera0.36729089794204106.exe (Exploit.Drop.6) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.285408836340716.exe (Exploit.Drop.7) -> Quarantined and deleted successfully.
C:\Documents and Settings\Staff\Local Settings\Temp\oiu0.4128203584165643.exe (Exploit.Drop.7) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\oiu0.2810611534567973.exe (Exploit.Drop.7) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\oiu0.5831873570775089.exe (Exploit.Drop.7) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.7200830739702674.exe (Exploit.Drop.7) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\oiu0.08987810487728065.exe (Exploit.Drop.7) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\oiu0.19891125164562262.exe (Exploit.Drop.7) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\35\4cf5c8a3-715ed836 (Spyware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\43\46a5286b-11794b4e (Spyware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\58\38ec98ba-15b9352b (Spyware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\58\38ec98ba-316e5f1e (Spyware.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Application Data\Sun\Java\Deployment\cache\6.0\61\34ace13d-739b24f1 (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Staff\Local Settings\Application Data\tch.exe (Trojan.ExeShell.Gen) -> Quarantined and deleted successfully.
C:\Documents and Settings\Staff\My Documents\536fE7.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Staff\My Documents\Downloads\IWON(2).exe (Adware.FunWeb) -> Quarantined and deleted successfully.
C:\Documents and Settings\Staff\My Documents\Downloads\IWON.exe (Adware.FunWeb) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\0.5720513161406762.tmp (Spyware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\0.694546811568582.tmp (Spyware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\0.7884269987613848.tmp (Spyware.Agent) -> Quarantined and deleted successfully.

(end)


Currently, we keep getting popups from Malwarebytes saying it's blocking outgoing connections like 83.133.119.155 and 95.215.2.27. (There are other IP addresses). Also we have Symantec AntiVirus Corporate Edition installed on this machine. It has an auto protect feature, however the exe file that runs does not start anymore. Keep getting the following error when machine is booted up: "the ordinal 1109 could not be located in the dynamic link library wsock32.dll"

That's as much information as I can provide at this moment (the co-worker got this while I was away, and I am now back to work on it). Here is some other helpful information per a sticky thread:

My DDS info is noted below. My Attach.txt and Ark.txt info is attached to this post.

Many thanks for your assistance in advance.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Run by Staff at 1:37:34 on 2012-01-10
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2003.700 [GMT -5:00]
.
AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\Program Files\Fingerprint Sensor\AtService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r205445\stacsv.exe
svchost.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifierService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Documents and Settings\All Users\Application Data\Rpcnet\Bin\rpcld.exe
C:\WINDOWS\system32\rpcnet.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Absolute Software\Absolute Notifier\AbsoluteNotifier.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\Staff\My Documents\Downloads\Defogger.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ChangeTPMAuth] c:\program files\wave systems corp\common\ChangeTPMAuth.exe /T:NTRU12
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] c:\program files\wave systems corp\SecureUpgrade.exe
mRun: [EmbassySecurityCheck] "c:\program files\wave systems corp\embassy security setup\EMBASSYSecurityCheck.exe"
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [DCPstrApp] c:\program files\dell\dell controlpoint\security manager\SecurityDeviceInfoSetRegistryString.exe
mRun: [DellConnectionManager] "c:\program files\dell\dell controlpoint\connection manager\Dell.UCM.exe"
mRun: [<NO NAME>]
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Absolute Notifier] "c:\program files\absolute software\absolute notifier\AbsoluteNotifier.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellco~1.lnk - c:\program files\dell\dell controlpoint\system manager\DCPSysMgr.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1236987149796
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{3F80286B-A81E-43FF-8414-45973908651C} : DhcpNameServer = 192.168.1.1
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 wvauth
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\staff\application data\mozilla\firefox\profiles\udak7udo.default\
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 AbsoluteNotifier;Absolute Notifier;c:\program files\absolute software\absolute notifier\AbsoluteNotifierService.exe [2010-10-8 10408]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2008-5-5 79168]
R2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-6-27 1664248]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\dell\dell controlpoint\DCPButtonSvc.exe [2008-9-4 406808]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2007-5-29 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2007-5-29 169576]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\dell\dell controlpoint\system manager\DCPSysMgrSvc.exe [2008-11-11 451872]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2011-3-1 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-9-17 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-5-26 47640]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-3-13 652872]
R2 PD91Agent;PD91Agent;c:\program files\raxco\perfectdisk2008\PD91Agent.exe [2008-9-9 693512]
R2 rpcld;Remote Procedure Call (RPC) LD;c:\documents and settings\all users\application data\rpcnet\bin\rpcld.exe --> c:\documents and settings\all users\application data\rpcnet\bin\rpcld.exe [?]
R2 SMManager;Smith Micro Connection Manager Service;c:\program files\dell\dell controlpoint\connection manager\SMManager.exe [2008-10-1 90112]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-3-9 112128]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-21 106104]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-3-9 110080]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-3-13 20464]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20111218.009\naveng.sys [2011-12-19 86136]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20111218.009\navex15.sys [2011-12-19 1576312]
S?4 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-10-7 1822648]
S3 PD91Engine;PD91Engine;c:\program files\raxco\perfectdisk2008\PD91Engine.exe [2008-9-9 906504]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-10-7 116664]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2012-01-09 22:38:27 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2012-01-09 22:38:27 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2012-01-09 22:38:27 121816 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2012-01-09 22:38:26 97240 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2012-01-09 22:38:26 814040 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2012-01-09 22:38:26 626688 ----a-w- c:\program files\mozilla firefox\msvcr80.dll
2012-01-09 22:38:26 548864 ----a-w- c:\program files\mozilla firefox\msvcp80.dll
2012-01-09 22:38:26 486360 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2012-01-09 22:38:26 479232 ----a-w- c:\program files\mozilla firefox\msvcm80.dll
2012-01-09 22:38:26 43992 ----a-w- c:\program files\mozilla firefox\mozutils.dll
2012-01-09 22:38:26 2124760 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2012-01-09 22:38:26 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
.
==================== Find3M ====================
.
2012-01-10 01:49:51 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2012-01-10 01:49:49 58288 ----a-w- c:\windows\system32\rpcnet.dll
2011-12-19 13:33:16 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-12-19 13:33:15 52096 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-12-19 13:33:15 30592 ----a-w- c:\windows\system32\LMIport.dll
2011-12-19 13:33:14 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-12-10 20:24:06 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-05 13:38:23 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-04 19:20:51 916992 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 19:20:51 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-11-04 19:20:51 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-11-04 11:23:59 385024 ----a-w- c:\windows\system32\html.iec
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-18 11:13:22 186880 ----a-w- c:\windows\system32\encdec.dll
.
============= FINISH: 1:38:45.71 ===============

Attached Files



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#2 johndoe776

johndoe776
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Posted 12 January 2012 - 11:30 PM

One other item I forgot to mention is that the system is running XP SP3 and primarily uses Firefox. FWIW.

Edited by johndoe776, 12 January 2012 - 11:31 PM.


#3 HelpBot

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Posted 16 January 2012 - 11:45 PM

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Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 HelpBot

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Posted 21 January 2012 - 11:50 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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