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Edited by AustrAlien, 30 January 2012 - 11:48 PM.
Posted 03 February 2012 - 06:33 PM
Posted 04 February 2012 - 06:09 AM
The system crashed on the day of installation and crashed 3 more times since then, creating memory dumps. All 4 dumps are now posted in this thread. At no other time were memory dumps created, although I can see from the event logs that the system failed and crashed many times. That in itself is unusual, and indicative of a very basic system problem. The complete lack of pointers to any other possibility, suggests to me that a BIOS update may be warranted.
Original Install Date: 21/12/2011
Brand: Phoenix Technologies, LTD
Look at the motherboard to double-check that the identification is correct before proceeding with the BIOS update.
Latest BIOS update ...........
File name: sp44500.exe [1/1, 1.47M]
# System requirements: You must be logged on as an administrator to install this update.
# You must have a Microsoft Windows operating system.
# You must have an M2P61PM-HM motherboard.
SystemManufacturer = HP-Pavilion
SystemProductName = KJ377AA-A2L m8400f
HP Pavilion m8400f
HP Pavilion KJ377AA-A2L m8400f
For computers that use Windows XP and later, complete the following steps:
- Download the file, and then open it.
- Follow the on-screen instructions.
================================================== Dump File : 122111-71339-01.dmp Bug Check String : DRIVER_CORRUPTED_EXPOOL Bug Check Code : 0x000000c5 Parameter 1 : 0x0005c86c Parameter 2 : 0x00000002 Parameter 3 : 0x00000000 Parameter 4 : 0x82d3e87b Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+415db File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\CactusIsland\nestleness_BC\Windows7_Vista_jcgriff2\122111-71339-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 ================================================== ================================================== Dump File : 013012-17612-01.dmp Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : 0x00000000 Parameter 2 : 0x00000002 Parameter 3 : 0x00000001 Parameter 4 : 0x82896774 Caused By Driver : halmacpi.dll Caused By Address : halmacpi.dll+392d File Description : Product Name : Company : File Version : Processor : 32-bit Computer Name : Full Path : C:\CactusIsland\nestleness_BC\Windows7_Vista_jcgriff2\013012-17612-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7600 ==================================================
Edited by AustrAlien, 04 February 2012 - 06:25 AM.
Posted 16 February 2012 - 09:28 PM
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