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Modem/Router from AT&T free?


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#1 longview1

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Posted 10 January 2012 - 10:47 AM

I have had AT&T DSL for over 5 years and my modem has gone bad(flashing green and continues to drop out service for long periods then come back up only to go out again. I called AT&T and they said they never provide the modem for new or existing customers free. They said I could buy a modem/router combo from them for $100.00. Should I have to buy this? I thought the service provider supplied the modem.
Thanks for any help you can provide.

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#2 jburd1800

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Posted 10 January 2012 - 11:14 AM

There are specials at times where a modem is supplied, but generally you have to supply your own. Whats the make and mdl # of your modem?

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#3 Queen-Evie

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Posted 10 January 2012 - 06:45 PM

They also have a modem only for $75 if that's all you need.

http://www.att.com/equipment/accessories/gateways-routers-modems.jsp

If you do need a router it may be better in the long run to use separate units. If the combo unit fails, you will be stuck having to pay the going rate for another one.

If only one of them fails you can replace it at a cheaper cost instead of higher for the combo.

Edited by Queen-Evie, 10 January 2012 - 06:53 PM.





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