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System Infected


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2 replies to this topic

#1 HitmanHeart

HitmanHeart

  • Members
  • 1 posts
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  • Local time:04:46 AM

Posted 10 January 2012 - 12:05 AM

Hi

My system is infected please help..



MVT Information
MVT Version : 6.0.0.0
System Information
Operating System : Microsoft Windows 7 Home Premium EditionHome Edition (Build 7601)
Service Pack : Service Pack 1.0
Language : 4009
Internet Explorer Version : 8.0
Internet Explorer Language : en-us
System Drive Type : NTFS
Physical Memory Available : 2244528
Physical Memory Total : 4106416
Virtual Memory Available : 6055000
Virtual Memory Total : 8210984
System Architecture : Intel64 Family 6 Model 42 Stepping 7Intel® Core™ i3-2310M CPU @ 2.10GHz
Date Time : 01/10/2012 10:02:37
Time Zone : GMT +05:30
Product Details
Product Name : VirusScan
Product Version : 15.0.294
Language : en-au
Partner : Dell
Health Check Details
Registry OK
File 29 file(s) incorrect
Expected File not Present
File: c:\program files\mcafee\virusscan\escnplug.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcavtsub.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcctxmnu.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcinsupd.exe
Expected File not Present
File: c:\program files\mcafee\virusscan\mcoasshm.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcods.exe
Expected File not Present
File: c:\program files\mcafee\virusscan\mcodsax.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcodsps.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcodsshm.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcqtax.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcqtlib.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcvsmap.exe
Expected File not Present
File: c:\program files\mcafee\virusscan\mcvsoins.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcvspp.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcvsps.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcvsqt.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mcvsshld.exe
Expected File not Present
File: c:\program files\mcafee\virusscan\mvsap.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mvscfg.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mvsinst.exe
Expected File not Present
File: c:\program files\mcafee\virusscan\mvslog.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mvsoem.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mvsscan.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\mvsver.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\naiann.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\naiannps.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\subavt.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\vsjsres.dll
Expected File not Present
File: c:\program files\mcafee\virusscan\vsores.dll

Process OK
Service 1 service(s) incorrect
Expected Service State Incorrect
Expected : running
Existing : stopped
Service: mcnaiann "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc


COM 13 component(s) incorrect
Expected COM Component File Missing
Component Name: EscnPlug {f80eaa49-6471-40b8-84f5-e1c1e4f5644a} c:\program files\mcafee\viruss~1\escnplug.dll
Expected COM Component File Missing
Component Name: McAfee Avert Submission {e66c0dae-131f-4ef6-a2ce-88cf1964253a} c:\program files\mcafee\viruss~1\mcavtsub.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {94478404-6236-40c4-8850-df09ce6d95bc} c:\program files\mcafee\viruss~1\mcvsps.dll
Expected COM Component File Missing
Component Name: McAfee Quarantine API {ae557891-0ad1-433f-9788-3fd5f19a3397} c:\program files\mcafee\viruss~1\mcvsqt.dll
Expected COM Component File Missing
Component Name: McVSApp2 Class {21924a5a-a65a-47f7-9f21-5ca2ec954504} c:\program files\mcafee\viruss~1\mvscfg.dll
Expected COM Component File Missing
Component Name: McVSApp Class {68e641dd-0ff3-4c19-9499-985eca497c06} c:\program files\mcafee\viruss~1\mvscfg.dll
Expected COM Component File Missing
Component Name: McAfee VirusScan Engine {3ef62937-0a7b-4f6c-988d-994620390a80} c:\program files\mcafee\viruss~1\mvsscan.dll
Expected COM Component File Missing
Component Name: McVSVer Class {2813d8f5-e8cc-4102-b76a-472a0df23e51} c:\program files\mcafee\viruss~1\mvsver.dll
Expected COM Component File Missing
Component Name: McAfee VirusScan Announcer Subsystem Class {a737699f-3765-4b1d-adaf-77424e23a9fa} c:\program files\mcafee\viruss~1\naiann.dll
Expected COM Component File Missing
Component Name: McAfee McQuarantine Shim {89129896-0240-4245-a9f0-866e06263a0d} c:\program files\mcafee\viruss~1\mcoasshm.dll
Expected COM Component File Missing
Component Name: McAfee McRealtimeScan Shim {9ea1a0ad-b6aa-4f94-849c-02c8223ce619} c:\program files\mcafee\viruss~1\mcoasshm.dll
Expected COM Component File Missing
Component Name: McAfee McTrustedItem Shim {a10ddd46-26aa-4b27-8fd1-d8a27a8aaf8c} c:\program files\mcafee\viruss~1\mcoasshm.dll
Expected COM Component File Missing
Component Name: McAfee MCODS Shim {16453650-8364-4e9c-b891-1cf822b38f2e} c:\program files\mcafee\viruss~1\mcodsshm.dll

DAT and Engine 1 DAT / Engine update
DAT not Up-to-date
DAT: Expected : 6584
Existing : 6582

Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------


Product Name : QuickClean and Shredder
Product Version : 11.0.416
Language : en-au
Partner : Dell
Health Check Details
Registry OK
File 19 file(s) incorrect
Expected File not Present
File: c:\program files\mcafee\mqs\mcpins.dll
Expected File not Present
File: c:\program files\mcafee\mqs\mcpins.inf
Expected File not Present
File: c:\program files\mcafee\mqs\mcpld.inf
Expected File not Present
File: c:\program files\mcafee\mqs\mcpli.inf
Expected File not Present
File: c:\program files\mcafee\mqs\mcqc.inf
Expected File not Present
File: c:\program files\mcafee\mqs\mcshr.inf
Expected File not Present
File: c:\program files\mcafee\mqs\mqsres.dll
Expected File not Present
File: c:\program files\mcafee\mqs\mqsuc.dll
Expected File not Present
File: c:\program files\mcafee\mqs\mqsuc.inf
Expected File not Present
File: c:\program files\mcafee\mqs\qcconsol.exe
Expected File not Present
File: c:\program files\mcafee\mqs\qcjsres.dll
Expected File not Present
File: c:\program files\mcafee\mqs\qclite.dll
Expected File not Present
File: c:\program files\mcafee\mqs\qcshm.dll
Expected File not Present
File: c:\program files\mcafee\mqs\shrcl.exe
Expected File not Present
File: c:\program files\mcafee\mqs\shrcore.dll
Expected File not Present
File: c:\program files\mcafee\mqs\shredshm.dll
Expected File not Present
File: c:\program files\mcafee\mqs\shredext.dll
Expected File not Present
File: c:\program files\mcafee\mqs\instld.inf
Expected File not Present
File: c:\program files\mcafee\mqs\subst.inf

Process OK
Service OK
COM 5 component(s) incorrect
Expected COM Component File Missing
Component Name: McShredder Class {674d81c2-e581-4235-b575-b6d22bb0b1b3} c:\program files\mcafee\mqs\shredshm.dll
Expected COM Component File Missing
Component Name: ShredderAPI Class {f8855263-6377-4a95-8f34-40bfc158b038} c:\program files\mcafee\mqs\shrcore.dll
Expected COM Component File Missing
Component Name: ApplicationInfo Class {2f4c0e0c-80ad-4105-9a0f-4ba90bb64296} c:\program files\mcafee\mqs\qcshm.dll
Expected COM Component File Missing
Component Name: QuickClean Class {3e988004-1193-427e-8424-a2fb5bb29c87} c:\program files\mcafee\mqs\qclite.dll
Expected COM Component File Missing
Component Name: ShredShlExt Class {c88f5d3a-ebe1-4513-afc9-ce98cbd96a74} c:\program files\mcafee\mqs\shredext.dll

Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------


Product Name : SecurityCenter
Product Version : 11.0.649
Language : en-au
Partner : Dell
Health Check Details
Registry OK
File 39 file(s) incorrect
Expected File not Present
File: c:\program files\common files\mcafee\msc\..\mcsvchost\McSHIns.dll
Expected File not Present
File: c:\program files\common files\mcafee\msc\..\mcsvchost\McSvHost.exe
Expected File not Present
File: c:\program files\common files\mcafee\msc\..\mcsvchost\McSvHVer.dll
Expected File not Present
File: c:\program files\common files\mcafee\msc\mcbrwsr2.dll
Expected File not Present
File: c:\program files\common files\mcafee\msc\mcscrhlp.dll
Expected File not Present
File: c:\program files\common files\mcafee\msc\McDspWrp.dll
Expected File not Present
File: c:\program files\mcafee\msc\..\..\mcafee.com\agent\mcagntps.dll
Expected File not Present
File: c:\program files\mcafee\msc\..\..\mcafee.com\agent\mcagent.exe
Expected File not Present
File: c:\program files\mcafee\msc\..\..\mcafee.com\agent\mcupdate.exe
Expected File not Present
File: c:\program files\mcafee\msc\mcdbmgr.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcgsshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcinfo.exe
Expected File not Present
File: c:\program files\mcafee\msc\mclogshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\mclwapi.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcmispps.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcmscins.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcmscshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\mciptshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcmscsub.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcmscver.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcprsshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcprlalt.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcsvrcnt.exe
Expected File not Present
File: c:\program files\mcafee\msc\mcsync.exe
Expected File not Present
File: c:\program files\mcafee\msc\mcuicfg.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcuihost.exe
Expected File not Present
File: c:\program files\mcafee\msc\mcuninst.exe
Expected File not Present
File: c:\program files\mcafee\msc\mcupdmgr.exe
Expected File not Present
File: c:\program files\mcafee\msc\mcupdshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\mispreg.exe
Expected File not Present
File: c:\program files\mcafee\msc\mscjsres.dll
Expected File not Present
File: c:\program files\mcafee\msc\rprtshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\tsktcshm.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcprlres.dll
Expected File not Present
File: c:\program files\mcafee\msc\mscinres.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcctxmenufrmwrk.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcmschlp.dll
Expected File not Present
File: c:\program files\mcafee\msc\mcsniepl64.dll
Expected File not Present
File: c:\program files\mcafee\msc\npmcsnffpl64.dll

Process OK
Service 1 service(s) incorrect
Expected Service State Incorrect
Expected : running
Existing : stopped
Service: mcmscsvc "C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc


COM 45 component(s) incorrect
Expected COM Component File Missing
Component Name: PSFactoryBuffer {002c9b00-f6e0-4e14-b96c-96e1a547f58b} c:\program files\mcafee\msc\mcuicfg.dll
Expected COM Component File Missing
Component Name: CoMcAboutInfoCShim Class {071345b6-580f-47e5-a454-a76e9817cd8d} c:\program files\mcafee\msc\mcmscshm.dll
Expected COM Component File Missing
Component Name: CMcSvcHostVer Class {112f60d8-c573-4bf2-8c70-c791b0c7df62} c:\program files\common files\mcafee\mcsvch~1\mcsvhver.dll
Expected COM Component File Missing
Component Name: ProtectionUIManager Class {209500fc-6b45-4693-8871-6296c4843751} c:\program files\mcafee.com\agent\mcagent.exe
Expected COM Component File Missing
Component Name: McAfee VirusScan ActiveShield {211eba3a-ea5a-496b-a021-5c6beb365e4c} c:\program files\mcafee.com\agent\mcagent.exe
Expected COM Component File Missing
Component Name: McUserManager Class {26608b46-476a-4bf1-9cc6-afea28ebbc17} c:\program files\mcafee\msc\mcmscsub.dll
Expected COM Component File Missing
Component Name: McAfee Event Broker {2b34f5ed-63ca-4a4b-9111-19ad9cca4544} c:\program files\common files\mcafee\core\mcevtbrk.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {2c026d52-3200-44ef-a616-c6437a53ae45} c:\program files\mcafee\msc\mcgsshm.dll
Expected COM Component File Missing
Component Name: McHistoryAndLogs Class {2c5eba2c-b54c-44b8-957d-ba18846bb39e} c:\program files\mcafee\msc\mclogshm.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {32686c65-b40d-4899-b309-d93839d506fd} c:\program files\mcafee.com\agent\mcagntps.dll
Expected COM Component File Missing
Component Name: CCoMcApplicationInfo Class {39be9fe5-916f-4f01-86d8-46d1b843c8dd} c:\program files\mcafee\msc\mcmscver.dll
Expected COM Component File Missing
Component Name: CoMcAlertMgr Class {3a185dde-e020-4985-a8f2-e27cdc4a0f3a} c:\program files\mcafee.com\agent\mcagent.exe
Expected COM Component File Missing
Component Name: McUpdateSettings Class {3ed11e13-ab3a-49a1-b29e-b33853f6cb4a} c:\program files\mcafee\msc\mcupdshm.dll
Expected COM Component File Missing
Component Name: McAfee Version {45a4fd5b-f64f-48cd-b877-3e99a808a5cb} c:\program files\common files\mcafee\core\mcevtbrk.dll
Expected COM Component File Missing
Component Name: IMcUIConfigMgr Class {4928379d-88cc-45dd-bedc-fb5b51a4c8c3} c:\program files\mcafee\msc\mcuicfg.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {4d13ae0b-ccce-49ac-bb17-7bc48ddd7aa8} c:\program files\mcafee\msc\mcdbmgr.dll
Expected COM Component File Missing
Component Name: McEventDatabaseManager Class {4d8e7afe-514c-40eb-bbcb-ed0806f2e47e} c:\program files\mcafee\msc\mcdbmgr.dll
Expected COM Component File Missing
Component Name: CoMcTOC Class {4fe2b7c8-ac9d-473c-a227-528f96cf0a88} c:\program files\mcafee\msc\tsktcshm.dll
Expected COM Component File Missing
Component Name: CoMcServerContent Class {524ffca8-ce5c-4d65-a78f-716d1a403b1e} c:\program files\mcafee\msc\mcsvrcnt.exe
Expected COM Component File Missing
Component Name: McAfee Script Helper Control {6a5a9b2e-3bd7-4c70-83f2-e664a86568f4} c:\program files\common files\mcafee\msc\mcscrhlp.dll
Expected COM Component File Missing
Component Name: CoMcUpdateUI Class {6dfc2d17-579d-4c1c-93b7-b05b7dccd766} c:\program files\mcafee.com\agent\mcagent.exe
Expected COM Component File Missing
Component Name: CoMcUpdateMgr Class {7323885b-407f-4839-9695-96f545ff6286} c:\program files\mcafee\msc\mcupdmgr.exe
Expected COM Component File Missing
Component Name: CoMcCategories Class {7b3be4b3-1aca-40a1-b056-e01874b94975} c:\program files\mcafee\msc\mcmscshm.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {80ad3138-435c-499b-a71f-7f129960e6f7} c:\program files\mcafee\msc\mcprsshm.dll
Expected COM Component File Missing
Component Name: McReportRecentEvent Class {8472b0b6-1510-4c08-b72f-1005782af3d2} c:\program files\mcafee\msc\mcmscsub.dll
Expected COM Component File Missing
Component Name: McSurrogateHelper Class {9b3beb4e-1c5e-4a5f-bb36-2f6587dd34e2} c:\program files\mcafee\msc\mcmscsub.dll
Expected COM Component File Missing
Component Name: McAfee Script Helper Control {9f290f51-ff82-4bf4-80ce-20d4272890c7} c:\program files\common files\mcafee\msc\mcscrhlp.dll
Expected COM Component File Missing
Component Name: McPersonalization Class {a557a096-4da4-4e32-b863-bafd39eeb367} c:\program files\mcafee\msc\mcprsshm.dll
Expected COM Component File Missing
Component Name: CompReg Class {ad2f108d-d000-4284-b540-16140db881fc} c:\program files\mcafee\msc\mcuicfg.dll
Expected COM Component File Missing
Component Name: CoMcMscCShim Class {ad6e7abf-e06f-4ff6-b734-d04f22dae042} c:\program files\mcafee\msc\mcmscshm.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {b2c86b23-de6a-4b0e-a4c2-0ef039a0392a} c:\program files\common files\mcafee\core\mccoreps.dll
Expected COM Component File Missing
Component Name: CoMcInfoviz Class {b7d66a11-7233-4e29-a3b7-9d359344ed5b} c:\program files\mcafee\msc\mcmscshm.dll
Expected COM Component File Missing
Component Name: McGensettings Class {bf1a6196-0201-41ff-9024-ebdca65a2d85} c:\program files\mcafee\msc\mcgsshm.dll
Expected COM Component File Missing
Component Name: McAfee Event Registration {d8e4a9c3-8ac0-4822-9dce-e022908b5332} c:\program files\common files\mcafee\core\mcevtbrk.dll
Expected COM Component File Missing
Component Name: McReportLog Class {ddc6c82a-bcd6-480f-bae7-9f406f687a53} c:\program files\mcafee\msc\mcmscsub.dll
Expected COM Component File Missing
Component Name: McAfee Agent {e0ec0f2b-773d-4dd7-be6c-7d85d6aa6269} c:\program files\mcafee.com\agent\mcagent.exe
Expected COM Component File Missing
Component Name: McUtilProvider Class {eccff706-6c37-4ad2-842a-b469f8834ee1} c:\program files\mcafee\msc\mcmscsub.dll
Expected COM Component File Missing
Component Name: CoMcTaskScheduler Class {f5ddf629-fac9-4aa5-9bff-eda5ff8026ab} c:\program files\mcafee\msc\tsktcshm.dll
Expected COM Component File Missing
Component Name: CoMcIPTMgr Class {9bb86057-19a1-49bb-a522-d4ce0af55767} c:\program files\mcafee\msc\mciptshm.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {22d0b318-0cb3-437a-b867-02a910c05a2b} c:\program files\common files\mcafee\msc\mcdspwrp.dll
Expected COM Component File Missing
Component Name: McInternetProtocolRoot Class {3ef5086b-5478-4598-a054-786c45d75692} c:\program files\mcafee\msc\mcsnie~1.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {6c92090b-807d-4473-8607-27a4449bfa74} c:\program files\mcafee\msc\mcsnie~1.dll
Expected COM Component File Missing
Component Name: PSFactoryBuffer {95159ed8-48a3-4e84-9c75-550675f1f47f} c:\program files\mcafee\msc\mcctxm~1.dll
Expected COM Component File Missing
Component Name: McMscHelper Class {b86ac9bc-ff60-40f8-99a4-977e19aea2c6} c:\program files\common files\mcafee\msc\mcdspwrp.dll
Expected COM Component File Missing
Component Name: McCtxFrmWrk Class {cca9efd3-29ed-430a-ba6d-e6bbff0a60c2} c:\program files\mcafee\msc\mcctxm~1.dll

Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------


Product Name : SiteAdvisor
Product Version : 3.3.133
Language : en-au
Partner : Dell
Health Check Details
Registry OK
File OK
Process OK
Service OK
COM OK
Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------


Product Name : Personal Firewall
Product Version : 12.0.345
Language : en-au
Partner : Dell
Health Check Details
Registry OK
File 23 file(s) incorrect
Expected File not Present
File: c:\program files\mcafee\mpf\fwjsres.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mcmpfppv.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfalert.exe
Expected File not Present
File: c:\program files\mcafee\mpf\mpfaltps.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfapi.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfapips.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfcor.inf
Expected File not Present
File: c:\program files\mcafee\mpf\mpfdata.inf
Expected File not Present
File: c:\program files\mcafee\mpf\mpfevt.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfinst.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfld.inf
Expected File not Present
File: c:\program files\mcafee\mpf\mpfli.inf
Expected File not Present
File: c:\program files\mcafee\mpf\mpfoem.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfpp.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfshm.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfsvc.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfsvcps.dll
Expected File not Present
File: c:\program files\mcafee\mpf\substli.inf
Expected File not Present
File: c:\program files\mcafee\mpf\l10n.dll
Expected File not Present
File: c:\program files\mcafee\mpf\twerp.dll
Expected File not Present
File: c:\program files\mcafee\mpf\..\..\common files\mcafee\hackerwatch\hwapi.dll
Expected File not Present
File: c:\program files\mcafee\mpf\..\..\common files\mcafee\hackerwatch\hwapi.inf
Expected File not Present
File: c:\program files\mcafee\mpf\..\..\common files\mcafee\hackerwatch\hwupdchk.exe

Process OK
Service 1 service(s) incorrect
Expected Service State Incorrect
Expected : running
Existing : stopped
Service: McMPFSvc "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc


COM 10 component(s) incorrect
Expected COM Component File Missing
Component Name: MPF API Class {01a3b960-21a7-4231-909e-7597d17ef4a5} c:\program files\mcafee\mpf\mpfapi.dll
Expected COM Component File Missing
Component Name: MPF Application Info Class {447cae10-7647-45f9-9ad8-68243ed5a2da} c:\program files\mcafee\mpf\mpfpp.dll
Expected COM Component File Missing
Component Name: MPF Log Action Class {820b1f90-f6df-4f3a-9658-2a2e12f7b57c} c:\program files\mcafee\mpf\mpfpp.dll
Expected COM Component File Missing
Component Name: MPF Event Handler Class {90dbdd22-4a4a-4b23-8bbc-969c9869e1d6} c:\program files\mcafee\mpf\mpfevt.dll
Expected COM Component File Missing
Component Name: MPF Recent Event Action Class {bd7ec3d0-8a8f-4ab8-9070-07997206d505} c:\program files\mcafee\mpf\mpfpp.dll
Expected COM Component File Missing
Component Name: MPF Alert class {c13f71bc-cc67-40a4-bef2-1cbf44bd2a6d} c:\program files\mcafee\mpf\mpfalert.exe
Expected COM Component File Missing
Component Name: MPF OEM API Class {f8fdc79f-e062-48b0-946d-45de13685593} c:\program files\mcafee\mpf\mpfoem.dll
Expected COM Component File Missing
Component Name: MPF Shim Layer Settings Class {c74c7a1d-476c-482a-b9d9-d76b50afffd4} c:\program files\mcafee\mpf\mpfshm.dll
Expected COM Component File Missing
Component Name: MPF Shim Layer Traffic Monitor Class {5b2bb965-9043-498c-b60e-c0379dc0bbd4} c:\program files\mcafee\mpf\mpfshm.dll
Expected COM Component File Missing
Component Name: MPF Service SubSystem Class {4e112792-ff8f-4f97-818b-2d7b9492f897} c:\program files\mcafee\mpf\mpfsvc.dll

Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------


Product Name : Parental Controls
Product Version : 13.0.319
Language : en-au
Partner : Dell
Health Check Details
Registry OK
File 11 file(s) incorrect
Expected File not Present
File: c:\program files\mcafee\mps\checkmps.dll
Expected File not Present
File: c:\program files\mcafee\mps\mps.dll
Expected File not Present
File: c:\program files\mcafee\mps\mpscfg.dll
Expected File not Present
File: c:\program files\mcafee\mps\mpsevh.dll
Expected File not Present
File: c:\program files\mcafee\mps\mpsjsres.dll
Expected File not Present
File: c:\program files\mcafee\mps\mpsmisp.dll
Expected File not Present
File: c:\program files\mcafee\mps\mpsmspap.dll
Expected File not Present
File: c:\program files\mcafee\mps\mpsshim.dll
Expected File not Present
File: c:\program files\mcafee\mps\mpsver.dll
Expected File not Present
File: c:\program files\mcafee\mps\mcalert.exe
Expected File not Present
File: c:\program files\mcafee\mps\mpsres2.dll

Process OK
Service OK
COM 15 component(s) incorrect
Expected COM Component File Missing
Component Name: mps.MpsPlugin {08533142-6daa-40c0-829f-098475e66646} c:\program files\mcafee\mps\mps.dll
Expected COM Component File Missing
Component Name: MpsEventHandler.UserEvents {09dbb645-8a30-4141-9abe-826c1bbdfb10} c:\program files\mcafee\mps\mpsevh.dll
Expected COM Component File Missing
Component Name: mpsver.MpsVersion {12a5109e-f9a9-4a44-b849-2b6b245fc5eb} c:\program files\mcafee\mps\mpsver.dll
Expected COM Component File Missing
Component Name: MpsEventHandler.PSSignOutEventHandler {14d12a5c-50ff-4fd3-9a4f-ef782812189f} c:\program files\mcafee\mps\mpsevh.dll
Expected COM Component File Missing
Component Name: MpsEventHandler.SubscriptionEventHand {49e62177-f1b8-4af7-af05-1d8731e09a08} c:\program files\mcafee\mps\mpsevh.dll
Expected COM Component File Missing
Component Name: MpsEventHandler.PSSignInEventHandler {5c90092e-a90f-40f3-8155-49f087a3b752} c:\program files\mcafee\mps\mpsevh.dll
Expected COM Component File Missing
Component Name: mpscfg.McPrivacyServiceConfig {7eb483b0-414c-4b45-a46c-cf4620531f8f} c:\program files\mcafee\mps\mpscfg.dll
Expected COM Component File Missing
Component Name: MpsMspApp.MpsAppImpl {83748e14-8f60-4ab3-8a81-7cecbe2b1cbe} c:\program files\mcafee\mps\mpsmspap.dll
Expected COM Component File Missing
Component Name: MpsEventHandler.PSUrlVisitedEventHand {8c87d859-efdc-40ae-9160-6918f459196c} c:\program files\mcafee\mps\mpsevh.dll
Expected COM Component File Missing
Component Name: MpsEventHandler.PSAccessDeniedEventHa {9395130c-49e0-462d-bc45-c1dbac6b13a8} c:\program files\mcafee\mps\mpsevh.dll
Expected COM Component File Missing
Component Name: MpsMISP.MpsConfig {94807d76-62f1-4c85-b794-d0b29e29daae} c:\program files\mcafee\mps\mpsmisp.dll
Expected COM Component File Missing
Component Name: MpsMISP.MpsLogger {99e69691-3266-4ea2-97ff-dfc40cf90ddc} c:\program files\mcafee\mps\mpsmisp.dll
Expected COM Component File Missing
Component Name: MpsEventHandler.PSSignInRequiredEvent {9d3f632f-8427-4744-887b-6bd313ee61a6} c:\program files\mcafee\mps\mpsevh.dll
Expected COM Component File Missing
Component Name: MpsMISP.UserHelper {bd28fb5b-b2d0-4ba8-9755-618b29a95785} c:\program files\mcafee\mps\mpsmisp.dll
Expected COM Component File Missing
Component Name: MpsShim.McParentalControls {de20b4be-bd58-4304-ba1b-c9050cdf4b0c} c:\program files\mcafee\mps\mpsshim.dll

Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------


Product Name : AntiSpam
Product Version : 12.0.292
Language : en-au
Partner : Dell
Health Check Details
Registry OK
File 31 file(s) incorrect
Expected File not Present
File: c:\program files\mcafee\msk\mskset64.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskplgmn.dll
Expected File not Present
File: c:\program files\mcafee\msk\masecore64.dll
Expected File not Present
File: c:\program files\mcafee\msk\mcabimp.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskoladd.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskengn.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskmisp.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskoeplg.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskpxplg.dll
Expected File not Present
File: c:\program files\mcafee\msk\msktb.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskupd.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskwm.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskxaif.dll
Expected File not Present
File: c:\program files\mcafee\msk\rptspm64.dll
Expected File not Present
File: c:\program files\mcafee\msk\tbirdins.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskcshim.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskjsres.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskppv.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskxagnt.exe
Expected File not Present
File: c:\program files\mcafee\msk\msksrvr.dll
Expected File not Present
File: c:\program files\mcafee\msk\mskres.dll
Expected File not Present
File: c:\program files\mcafee\msk\imsktb.xpt
Expected File not Present
File: c:\program files\mcafee\msk\mskli.inf
Expected File not Present
File: c:\program files\mcafee\msk\mskcmcnt.inf
Expected File not Present
File: c:\program files\mcafee\msk\mskmisp.inf
Expected File not Present
File: c:\program files\mcafee\msk\mskplg64.inf
Expected File not Present
File: c:\program files\mcafee\msk\msksrv.inf
Expected File not Present
File: c:\program files\mcafee\msk\msktbird.jar
Expected File not Present
File: c:\program files\mcafee\msk\oemcfg.xml
Expected File not Present
File: c:\program files\mcafee\msk\substli.inf
Expected File not Present
File: c:\program files\mcafee\msk\mskcore64.inf

Process OK
Service 1 service(s) incorrect
Expected Service State Incorrect
Expected : running
Existing : stopped
Service: MSK80Service "C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc


COM 4 component(s) incorrect
Expected COM Component File Missing
Component Name: MskProtection Class {516a0fe6-ca82-49f9-97ef-b5091f4b2e5a} c:\program files\mcafee\msk\mskmisp.dll
Expected COM Component File Missing
Component Name: MskPlugin {c438913d-25b3-48cf-9310-9422cbcb19ab} c:\program files\mcafee\msk\mskpxplg.dll
Expected COM Component File Missing
Component Name: MSK OEMConfig {e0ea5f46-a285-4ebd-9aa9-0cd334f5a9c5} c:\program files\mcafee\msk\mskset64.dll
Expected COM Component File Missing
Component Name: McSvcSubsystem Class {b970338f-fdf9-45a2-b3f5-586c61bf5c1d} c:\program files\mcafee\msk\msksrvr.dll

Top Issues OK
SYSTEM OK



--------------------------------------------------------------------------------

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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 16 January 2012 - 12:10 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/437255 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

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Posted 21 January 2012 - 12:15 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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