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Mouse stops operating properly and computer gets slow


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5 replies to this topic

#1 croth80

croth80

  • Members
  • 7 posts
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  • Local time:10:08 AM

Posted 09 January 2012 - 11:33 PM

The mouse on my computer stops functioning properlay after a little normal use. I seem to be able to temporarly fix it by shutting the computer down and re-starting it. When I move the mouse, it is real jerkey and sometimes goes in the wrong direction. Or if I try to click on something, it jumps to another part of the screen. I am using a laptop, so dont think it is any kind of connection issue or the cord pluging it in. My computer also operates slow, and it wont let me start my anti-virus tool. Can you tell if I have a virus?



---------start of dds.txt----------

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Caleb at 22:19:19 on 2012-01-09
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3935.2417 [GMT -6:00]
.
AV: Norton 360 *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton 360 *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files (x86)\Blockbuster\BLOCKBUSTERMovielink\MovielinkCore.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Care\VAIOCareService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
C:\Users\Caleb\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIFBA.EXE
C:\Users\Caleb\AppData\Local\Akamai\netsession_win.exe
C:\Users\Caleb\AppData\Local\Akamai\netsession_win.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Update Common\VUAgent.exe
C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10t_ActiveX.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\4.0.0.127\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\4.0.0.127\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\4.0.0.127\coIEPlg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [googletalk] C:\Users\Caleb\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
uRun: [EPSON NX110 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIFBA.EXE /FU "C:\Windows\TEMP\E_S3551.tmp" /EF "HKCU"
uRun: [Akamai NetSession Interface] "C:\Users\Caleb\AppData\Local\Akamai\netsession_win.exe"
mRun: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
IE: {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEEE} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/3,0,0,5984/mcfscan.cab
TCP: DhcpNameServer = 192.168.1.1 75.75.75.75 75.75.76.76
TCP: Interfaces\{1B4C9337-1350-489A-8601-C7E07B94A658} : DhcpNameServer = 68.87.72.134 68.87.77.134
TCP: Interfaces\{75AF77AA-0AAC-44FE-B6A7-C34C198998B7} : DhcpNameServer = 192.168.1.1 75.75.75.75 75.75.76.76
TCP: Interfaces\{75AF77AA-0AAC-44FE-B6A7-C34C198998B7}\4756277756C607 : DhcpNameServer = 216.138.0.4 216.138.27.254 206.71.206.4
TCP: Interfaces\{75AF77AA-0AAC-44FE-B6A7-C34C198998B7}\84F6C6964616970294E6E6023516E60244965676F6 : DhcpNameServer = 4.2.2.1
TCP: Interfaces\{75AF77AA-0AAC-44FE-B6A7-C34C198998B7}\C416A79702341647 : DhcpNameServer = 192.168.2.1
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: VESWinlogon - VESWinlogon.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.0.0.127\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.0.0.127\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.0.0.127\coIEPlg.dll
TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
mRun-x64: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun-x64: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun-x64: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun-x64: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun-x64: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0401000.020\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0401000.020\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0401000.020\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0401000.020\SYMEFA64.SYS [?]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\N360x64\0401000.020\ccHPx64.sys --> C:\Windows\system32\drivers\N360x64\0401000.020\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20091105.001\IDSVia64.sys [2010-4-11 466992]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0401000.020\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0401000.020\Ironx64.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-9-1 169624]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 20992]
R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe [2011-8-13 49152]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 regi;regi;C:\Windows\System32\drivers\regi.sys [2007-4-17 11032]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2009-11-25 189984]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2009-11-25 104960]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-9-14 642416]
R2 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-2-19 529776]
R2 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-2-19 386416]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys --> C:\Windows\system32\DRIVERS\ArcSoftKsUFilter.sys [?]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\system32\drivers\SFEP.sys --> C:\Windows\system32\drivers\SFEP.sys [?]
R3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2009-11-25 571248]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update Common\VUAgent.exe [2011-9-23 1429608]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100324.001\BHDrvx64.sys [2010-3-24 678960]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-11-25 135664]
S2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\4.1.0.32\ccsvchst.exe [2010-4-12 126392]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe [2009-8-31 362992]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-11-25 135664]
S3 MSSQL$DDNI;SQL Server (DDNI);C:\Program Files (x86)\Microsoft SQL Server\MSSQL10.DDNI\MSSQL\Binn\sqlservr.exe [2009-3-30 43010392]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe [2009-8-31 313840]
S3 SampleCollector;Intel® Sample Collector;C:\Program Files\Sony\VAIO Care\collsvc.exe [2009-11-25 167424]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-11-25 120104]
S3 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-11-25 70952]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-11-25 427304]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-11-25 75048]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-11-25 91432]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\drivers\N360x64\0400000.07F\SYMTDIV.SYS --> C:\Windows\system32\drivers\N360x64\0400000.07F\SYMTDIV.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2009-11-25 110960]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files (x86)\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-3-30 47128]
S4 SQLAgent$DDNI;SQL Server Agent (DDNI);C:\Program Files (x86)\Microsoft SQL Server\MSSQL10.DDNI\MSSQL\Binn\SQLAGENT.EXE [2009-3-30 366936]
.
=============== Created Last 30 ================
.
2012-01-10 03:15:17 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{383CBF95-86F7-40F4-A538-EC6B21B96186}\offreg.dll
2012-01-06 16:23:29 -------- d-----w- C:\Program Files\iTunes
2012-01-06 16:23:29 -------- d-----w- C:\Program Files\iPod
2012-01-06 16:23:29 -------- d-----w- C:\Program Files (x86)\iTunes
2012-01-06 16:21:18 -------- d-----w- C:\Program Files\Bonjour
2012-01-06 16:21:18 -------- d-----w- C:\Program Files (x86)\Bonjour
2012-01-06 16:15:39 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
2012-01-06 16:15:39 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
2012-01-06 16:15:39 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
2012-01-06 16:15:39 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
2012-01-06 16:15:39 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
2012-01-06 16:15:39 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
2012-01-06 16:15:39 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll
2012-01-06 10:56:04 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{383CBF95-86F7-40F4-A538-EC6B21B96186}\mpengine.dll
2011-12-30 00:52:20 -------- d-----r- C:\Program Files (x86)\Skype
2011-12-16 20:43:24 -------- d-----w- C:\Users\Caleb\AppData\Local\{CD5B2271-36BB-4BA2-B21F-EBB034B54545}
2011-12-16 20:43:09 -------- d-----w- C:\Users\Caleb\AppData\Local\{33A72F2A-1091-4754-A165-9212AE04D6FB}
2011-12-16 20:43:09 -------- d-----w- C:\Users\Caleb\AppData\Local\{28654FE8-7AA1-45DC-8557-C1010DA5445E}
2011-12-14 01:44:11 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2011-12-14 01:44:10 3145216 ----a-w- C:\Windows\System32\win32k.sys
2011-12-14 01:44:09 723456 ----a-w- C:\Windows\System32\EncDec.dll
2011-12-14 01:44:09 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-12-14 01:44:03 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-12-14 01:44:03 2048 ----a-w- C:\Windows\System32\tzres.dll
.
==================== Find3M ====================
.
2011-11-24 01:25:06 952 --sha-w- C:\ProgramData\KGyGaAvL.sys
2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-24 20:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 20:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
.
============= FINISH: 22:20:34.51 ===============

Attached Files



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#2 HelpBot

HelpBot

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Posted 15 January 2012 - 11:35 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/437250 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 fireman4it

fireman4it

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Posted 16 January 2012 - 05:58 PM

Hello croth80,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.


I don't see any signs of malware in your logs. We will run a couple of tools and see if we find anything.


1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


3.
Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.




Things to include in your next reply::
TdssKiller log
Combofix.txt
aswMbr log
How is your machine running now?

Edited by fireman4it, 18 January 2012 - 01:23 PM.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#4 fireman4it

fireman4it

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Posted 18 January 2012 - 01:23 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#5 fireman4it

fireman4it

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Posted 21 January 2012 - 11:41 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#6 fireman4it

fireman4it

    Bleepin' Fireman


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  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:11:08 AM

Posted 22 January 2012 - 04:41 PM

This topic has been re-opened at the request of the person who originally posted.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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