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xp internet security 2012


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#1 erfz

erfz

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Posted 09 January 2012 - 08:16 PM

My laptop got infected with xp internet security 2012. google search led to your instructions on how to remove it. Followed it step by step and removed it about 3 weeks ago. Last week it came back. Removed it again. After removal I tried turning my window firewall back on and tried to run my windows updates. My internet connection was working up to this point... After I tried doing this my wireless connection says limited or no connectivity and when plugged in with an Ethernet cord it is stuck on acquiring ip address. I know my router is fine and the port is fine. I have run maleware bytes scanner and ran nortan anti virus scan. Maleware found no problems. Nortan found a trojan which it says was removed but it has not fixed any problems. Please help. Company laptop that I need for work!. Here is my DDS log and attached the other two required files. Thank You

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by ipke at 22:07:58 on 2012-01-08
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1221 [GMT -5:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\GE Fanuc\Proficy Alarm Viewer 2.0\AEClientHostService.exe
C:\WINDOWS\system32\bmwebcfg.exe
svchost.exe
C:\Program Files\Proficy\Proficy Common\M4 Common Licensing\CCFLIC0.exe
C:\Program Files\Proficy\Proficy CIMPLICITY\exe\CimProxy.exe
C:\Program Files\Common Files\Rockwell\EventServer.exe
C:\Program Files\Common Files\Rockwell\FTAEArchiver.exe
C:\Program Files\Common Files\Rockwell\FTAE_HistServ.exe
C:\Program Files\GE Fanuc\Proficy Machine Edition\fxControl\Runtime\NT\FxControl.exe
C:\Program Files\Rockwell Software\RSCommon\RSOBSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Rockwell Automation\Rockwell Automation USBCIP Driver Package\UsbCipHelper\UsbCipHelper.exe
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\M1 Licensing\iLicenseSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\GE Fanuc\Proficy Machine Edition\Proficy Event Logger\LoggingService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Common Files\Rockwell\NmspHost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Rockwell\RdcyHost.exe
svchost.exe
C:\Program Files\Rockwell Software\RSLinx Enterprise\RSLinxNG.exe
C:\Program Files\Common Files\Rockwell\RsvcHost.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\GE Fanuc\Proficy Machine Edition\Common\Components\NT\trapiserver.exe
C:\Program Files\Common Files\Rockwell\EventClientMultiplexer.exe
C:\Program Files\Rockwell Software\FactoryTalk Activation\Tools\FTActivationBoost.exe
C:\Program Files\Common Files\Rockwell\RnaDirServer.exe
C:\Program Files\Common Files\Rockwell\RNADirMultiplexor.exe
C:\Program Files\Common Files\Rockwell\RnaAeServer.exe
C:\Program Files\Common Files\Rockwell\RnaAlarmMux.exe
C:\Program Files\PdaNet for Android\PdaNetPC.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US /HIDEBL
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [UsbCipHelper] c:\program files\rockwell automation\rockwell automation usbcip driver package\usbciphelper\UsbCipHelper.exe
mRun: [<NO NAME>]
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [CimSync] "c:\program files\proficy\proficy cimplicity\exe\cimsync.exe" /autostart
mRun: [MediaFace Integration] c:\program files\fellowes\mediaface 5.0\SetHook.exe
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.EXE
StartupFolder: c:\docume~1\ipke\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: bmnet.dll
LSP: mswsock.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1181205920640
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} - hxxp://intranet.mavtechglobal.com/savremote/webinst.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{6B90EE8C-6D3A-4185-A7FC-E8FC0CAD6988} : NameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{82593AE4-2BAA-4219-A1EB-59EA93E60548} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{BE7390EA-DD92-45CD-A9E5-3B5B35FA9BD0} : DhcpNameServer = 8.8.8.8
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\ipke\application data\mozilla\firefox\profiles\zmtguofn.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R2 AEClientHostService2;Proficy AE Client Host Service;c:\program files\ge fanuc\proficy alarm viewer 2.0\AEClientHostService.exe [2009-3-27 20480]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-4-8 108456]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2011-4-8 108456]
R2 CimProxy;CIMPLICITY Proxy Service;c:\program files\proficy\proficy cimplicity\exe\CimProxy.exe [2011-10-19 72056]
R2 DriverX;DriverX;c:\windows\system32\drivers\Driverx.sys [2011-10-19 54112]
R2 FTActivationBoost;FactoryTalk Activation Helper;c:\program files\rockwell software\factorytalk activation\tools\FTActivationBoost.exe [2010-8-11 116072]
R2 FTAE_Archiver;Rockwell Alarm History Archiver;c:\program files\common files\rockwell\FTAEArchiver.exe [2011-6-1 71016]
R2 FTAE_HistServ;Rockwell Alarm Historian;c:\program files\common files\rockwell\FTAE_HistServ.exe [2011-6-1 152936]
R2 FxControlRuntime;FxControl Runtime;c:\program files\ge fanuc\proficy machine edition\fxcontrol\runtime\nt\FxControl.exe [2009-8-3 638976]
R2 LoggingService;Proficy Log Server;c:\program files\ge fanuc\proficy machine edition\proficy event logger\LoggingService.exe [2009-8-3 151552]
R2 MSSQL$CIMPLICITY;SQL Server (CIMPLICITY);c:\documents and settings\all users\application data\proficy\proficy cimplicity\mssql10.cimplicity\mssql\binn\sqlservr.exe [2009-3-30 43010392]
R2 NmspHost;Rockwell Namespace Services;c:\program files\common files\rockwell\NmspHost.exe [2011-5-27 224104]
R2 RdcyHost;Rockwell Redundancy Services;c:\program files\common files\rockwell\RdcyHost.exe [2011-5-27 224104]
R2 RnaAeServer;Rockwell Alarm Server;c:\program files\common files\rockwell\RnaAeServer.exe [2011-6-1 202088]
R2 RnaAlarmMux;Rockwell Alarm Multiplexer;c:\program files\common files\rockwell\RnaAlarmMux.exe [2011-6-1 927080]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2011-4-8 1839888]
R2 TrapiServer;Trapi File Server;c:\program files\ge fanuc\proficy machine edition\common\components\nt\TrapiServer.exe [2009-8-3 122982]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-15 106104]
R3 EventServer;Rockwell Event Server;c:\program files\common files\rockwell\EventServer.exe [2011-5-27 250216]
R3 ikbf5;GE Intelligent Platforms Keyboard Class Upper Filter Driver;c:\windows\system32\drivers\ikbf5.sys [2011-10-19 11688]
R3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2011-10-13 25856]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120108.006\NAVENG.SYS [2012-1-8 86136]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120108.006\NAVEX15.SYS [2012-1-8 1576312]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2011-9-26 13312]
R3 pnetmdm;PdaNet Modem;c:\windows\system32\drivers\pnetmdm.sys [2011-10-13 9472]
S1 VirtualBackplane;A-B Virtual Backplane;c:\windows\system32\drivers\virtualbackplane.sys --> c:\windows\system32\drivers\VirtualBackplane.sys [?]
S2 FactoryTalk Activation Service;FactoryTalk Activation Service;c:\program files\rockwell software\factorytalk activation\lmgrd.exe [2010-5-17 1122568]
S2 hasplms;HASP License Manager;c:\windows\system32\hasplms.exe -run --> c:\windows\system32\hasplms.exe -run [?]
S2 IHCalculationCollector;Historian Calculation Collector;c:\program files\ge fanuc\proficy historian\server\ihCalculationCollector.exe [2011-10-19 721504]
S2 IHDataArchiver;Historian Data Archiver;c:\program files\ge fanuc\proficy historian\server\ihDataArchiver.exe [2011-10-19 998496]
S2 IHFileCollector;Historian File Collector;c:\program files\ge fanuc\proficy historian\server\ihFileCollector.exe [2011-10-19 106496]
S2 IHSimulationCollector;Historian Simulation Collector;c:\program files\ge fanuc\proficy historian\server\ihSimulationCollector.exe [2011-10-19 572512]
S2 MotoHelper;MotoHelper Service;c:\program files\motorola\motohelper\MotoHelperService.exe [2011-1-27 226624]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2007-12-21 113176]
S3 CIMPLICITY Advanced Viewer;CIMPLICITY Advanced Viewer;c:\program files\proficy\proficy cimplicity\exe\PtOPC.exe [2011-10-19 324984]
S3 CIMPLICITY;CIMPLICITY HMI Service;c:\windows\system32\cimplicity.exe [2011-10-19 28024]
S3 CimplicityViewConnectionService;CimplicityViewConnectionService;c:\program files\proficy\proficy cimplicity\exe\CimplicityViewConnectionService.exe [2011-10-19 172170]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2011-4-8 23888]
S3 EGD Service;EGD Service;c:\windows\egdservice.exe [2011-10-19 53112]
S3 GefVCRService;GefVCRService;c:\program files\proficy\proficy cimplicity\exe\GefVCRService.exe [2011-10-19 270712]
S3 GT72NDISIPXP;GT 72 IP NDIS;c:\windows\system32\drivers\Gt51Ip.sys [2011-10-12 95744]
S3 GT72UBUS;GT 72 U BUS;c:\windows\system32\drivers\gt72ubus.sys [2011-10-12 51968]
S3 ihOPCAECollector-CIMPLICITY_HMI_AESvr_1;Historian OPCAE Collector-CIMPLICITY_HMI_AESvr_1;c:\program files\ge fanuc\proficy historian\server\ihopcaecollector.exe reg=d4q1qmf1_opcae_cimplicity_hmi_aesvr_1 --> c:\program files\ge fanuc\proficy historian\server\ihOPCAECollector.exe REG=D4Q1QMF1_OPCAE_CIMPLICITY_HMI_AESvr_1 [?]
S3 ihOPCAECollector-GEFanuc_ProficyDrivers_AEOpcServer_2;Historian OPCAE Collector-GEFanuc_ProficyDrivers_AEOpcServer_2;c:\program files\ge fanuc\proficy historian\server\ihopcaecollector.exe reg=d4q1qmf1_opcae_gefanuc_proficydrivers_aeopcserver_2 --> c:\program files\ge fanuc\proficy historian\server\ihOPCAECollector.exe REG=D4Q1QMF1_OPCAE_GEFanuc_ProficyDrivers_AEOpcServer_2 [?]
S3 ihOPCCollector-CIMPLICITY_HMI_OPCServer;Historian OPC Collector-CIMPLICITY_HMI_OPCServer;c:\program files\ge fanuc\proficy historian\server\ihopccollector.exe reg=d4q1qmf1_opc_cimplicity_hmi_opcserver --> c:\program files\ge fanuc\proficy historian\server\ihOPCCollector.exe REG=D4Q1QMF1_OPC_CIMPLICITY_HMI_OPCServer [?]
S3 ihOPCCollector-GEFanuc_ProficyDrivers_OpcServer;Historian OPC Collector-GEFanuc_ProficyDrivers_OpcServer;c:\program files\ge fanuc\proficy historian\server\ihopccollector.exe reg=d4q1qmf1_opc_gefanuc_proficydrivers_opcserver --> c:\program files\ge fanuc\proficy historian\server\ihOPCCollector.exe REG=D4Q1QMF1_OPC_GEFanuc_ProficyDrivers_OpcServer [?]
S3 ihOPCCollector-RSLinx_OPC_Server;Historian OPC Collector-RSLinx_OPC_Server;c:\program files\ge fanuc\proficy historian\server\ihopccollector.exe reg=d4q1qmf1_opc_rslinx_opc_server --> c:\program files\ge fanuc\proficy historian\server\ihOPCCollector.exe REG=D4Q1QMF1_OPC_RSLinx_OPC_Server [?]
S3 ihOPCCollector-RSLinx_Remote_OPC_Server;Historian OPC Collector-RSLinx_Remote_OPC_Server;c:\program files\ge fanuc\proficy historian\server\ihopccollector.exe reg=d4q1qmf1_opc_rslinx_remote_opc_server --> c:\program files\ge fanuc\proficy historian\server\ihOPCCollector.exe REG=D4Q1QMF1_OPC_RSLinx_Remote_OPC_Server [?]
S3 LogReceiver;LogReceiver;c:\program files\rockwell software\rslinx enterprise\LogReceiver.exe [2011-6-24 80232]
S3 pcidnt;pcidnt;c:\windows\system32\drivers\pcidnt.sys --> c:\windows\system32\drivers\pcidnt.sys [?]
S3 Proficy Driver Runtime;Proficy Driver Runtime;c:\program files\ge fanuc\proficy machine edition\fxview\runtime\proficydrivers\win32\GefPdfOpc.exe [2006-11-24 192512]
S3 ProficyDrivers;Proficy Drivers;c:\program files\proficy\proficy drivers\win32\ProficyDrivers.exe [2010-4-14 380928]
S3 RSI-PKTX-A;RSI-PKTX-A;c:\windows\system32\drivers\RSI-PKTX-A.sys [2002-11-13 16447]
S3 RsiKtControl;RsiKtControl;c:\windows\system32\RSIKT.SYS [2011-6-29 39067]
S3 RSLINXNGKtControl;RSLINXNGKtControl;c:\windows\system32\drivers\RsiKtNG.sys [2002-4-23 38999]
S3 RSSERIAL;RSLinx Classic Serial Driver;c:\windows\system32\rsserial.sys [2011-6-29 155440]
S3 WEBVIEW;CIMPLICITY WebView/ThinView Service;c:\windows\system32\CIMWebViewService.exe [2011-10-19 27000]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2009-3-30 47128]
S4 RsFx0103;RsFx0103 Driver;c:\windows\system32\drivers\RsFx0103.sys [2009-3-30 239336]
S4 SQLAgent$CIMPLICITY;SQL Server Agent (CIMPLICITY);c:\documents and settings\all users\application data\proficy\proficy cimplicity\mssql10.cimplicity\mssql\binn\SQLAGENT.EXE [2009-3-30 366936]
.
=============== Created Last 30 ================
.
2011-12-27 01:19:41 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-27 01:19:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-19 18:38:58 -------- d-----w- c:\program files\VideoLAN
2011-12-14 14:14:19 -------- d-----w- c:\program files\SIXNET Tools
2011-12-12 14:27:39 -------- d-----w- C:\STS1550
2011-12-12 12:37:18 62976 -c--a-w- c:\windows\system32\dllcache\cdrom.sys
2011-12-12 12:37:18 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys
.
==================== Find3M ====================
.
.
============= FINISH: 22:08:32.68 ===============

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#2 sempai

sempai

    noypi


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Posted 15 January 2012 - 11:10 AM

Do you still need help?

~Semp

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#3 sempai

sempai

    noypi


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Posted 20 January 2012 - 10:40 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
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