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Suddenly Slooowww..100% usage


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#1 wewsian

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Posted 09 January 2012 - 07:24 PM

Hi all. Stumbled across these forums via a google search. I'm not computer illiterate, but have no advanced knowledge of editing registries or playing around with BIOS or msconfig type stuff.

ABout a month ago my computer began running INCREDIBLE slow for no know reason. In addition, for a few days after it took Windows what seemed forever (3-5 minutes...which was longer than previously) to butt up. After a few days the boot time returned to normal, but the computer is slower than molasses! In addition, at times the CPU processes/usage peaks at 100% and never seems to go below 30%.
I'm not sure this is related or not.....Anytime me or the kids try to watch a streaming video it plays back maybe every 5th frame unless you keep the mouse moving around. Even then though it still doesn't preform like it used to and play streams back flawlessly.

This had never happened before and it's driving me crazy not being able to figure it out. Granted, my system is old, but still it's not normal for 1 day it just becomes slow and almost unusable!

I hadn't installed any new programs or hardware during this time or made any registry changes.

I've cleaned everything MULTIPLE times using CC Cleaner. I've scanned just about every other day using Trend Micro Titanium Internet Security (which I've been using for years)....nothing. I've also scanned just about everyday using MalwareBytes. NADA.

I've defragged the hard drive 3 times. No help.

I've gone through and disabled everything except what is absolutely needed from the start-up menu. No effect at all!

Any ideas? I did run Hijack This but don't have the first clue on what to do with it now. Anyone know where or what forum I would post that in for someone to look at?

Many thanks. I'll be patiently waiting. The way my computers been running I'm getting used to it.

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#2 Budapest

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Posted 09 January 2012 - 07:33 PM

In addition, at times the CPU processes/usage peaks at 100% and never seems to go below 30%.

What process is using all the CPU?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 quietman7

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Posted 09 January 2012 - 10:47 PM

Yes, as Budapest asks, the first thing you need to do is to identify the process causing the high CPU utilization and where it is running from. Windows Task Manager does not provide enough information. These are tools to investigate running processes, services and gather additional information to identify them or resolve problems:These tools will provide information about each process, CPU usage, file description and its path location Most of them are stand-alone apps in a zip file so no installation is necessary.

-- System Explorer provides a security check of running processing using their online security database when you first launch the program. Just press the Security Scan tab at the top, then click Start Security Check. After the check you can click the link to See the results of the security check >>. Keep in mind, that the check is not a guarantee of what is or is not detected as malware.

-- Process Explorer shows two panes by default: the upper pane is always a process list and the bottom pane either shows the list of DLLs loaded into the process selected in the upper pane, or the list of operating system resource handles (files, Registry keys, synchronization objects) the process has open. In the menu at the top select View > Lower Pane View to change between DLLs and Handles.
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#4 wewsian

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Posted 10 January 2012 - 12:47 PM

Used Process Explorer and System Explorer....

Biggest users of resources were Firefox, MalwareBytes and Trend Micro. Computer usage, after booting up and 5 minutes hovered between 3 and 20%

Not sure if this is related or not, but Sometimes when I do a GOOGLE search nothing comes up. For instance, I'll search "bread and butter" and hit enter.....a blank page with googles logo and my search string comes up, but no results. Doesn't happen all the time...

Something else I noticed yesterday....when a page loads or I open or close a screen it looks like there is a few frames of "text" or words that randomly appear. I've never noticed this before.

Could it be my video card is going bad? I read that the gel or glue on the CPU and heatsync can deteriorate over time and actually cause a computer to run slow. Given that my system is about 5years old, could this be the case? Also, what forum or where would I post the hijack this log? There rules for this forums specifically say don't do it here?

Any help is appreciated.

#5 Budapest

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Posted 10 January 2012 - 04:22 PM

If your video card was going bad I would not expect that this would cause high CPU. Let's try another virus scan:

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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