My parents recently bought a new Dell XPS desktop and guess what: IT GOT A PROBLEM (like most of Dell computer I've seen).
It was working "fine" until last week. Here's the problem: when trying to boot, it displays an error message saying "Strike F1 to retry boot". I looked into its BIOs and I found the problem--> No HDD is detected by the motherboard. Looks like it's a pretty common problem from Dell computers because I found many threads talking about it. From what I read here: http://en.community.dell.com/support-forums/disk-drives/f/3534/t/19250087.aspx , I can solve the problem by replacing the hard-drive by another one. I can ether call Dell support because it's still in warranty or I can just buy a new 1TB drive and throw it into it. But...
1. How to be 100% sure that my BIOs aren't recognizing the hard-drive?
2. How to make a backup of a failed hard-drive?
3. What's the cause of my problem?
4. Should I call Dell support or buy a new HDD by myself?
5. Will replacing the HDD really solve my problem?
Here are the specs of the Dell XPS 9100, if it can help:
Intel Core I7 quad core CPU running at 2800mhz
ATI Radeon HD 5870 GPU with 1GB GDDR5
12GB DDR3 1600mhz RAM
1TB 7200RPM HDD--> failed.
Windows 7 Home Premium 64-bit OS
525W power supply (not sure)
THANK YOU VERY MUCH EVERYONE!
Edited by alpha4345, 09 January 2012 - 04:46 PM.