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Computer freezing and blue screens


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#1 Akusa202

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Posted 09 January 2012 - 04:22 PM

My pc is two years old, been running fine with no problems till two days ago when it randomly froze while watching a stream. When it froze all i heard was an "errrrrrrrrrrrr" noise from my speakers and i couldn't ctrl alt delete, I had to press the reset button on my comp. Afterwards it started up just fine and didn't have any problems.

Yesterday while watching another stream it happened again and i had to restart, when i got back on and opened the stream it immediately happened again. After i reset and tried getting back on it froze starting up and just displayed my wallpaper with no icons. I reset again and it started up fine until i hit ctrl alt delete and the screen went black and stayed that way.I reset one last time and it started up fine and i was able to watch the stream again with no problems the rest of the day.

Well today i tried starting it up and the monitor just displayed a no signal message. After several attempts at resetting it finally started up. After an hour or so the comp froze again and i had to reset. After several more attempts to start up it finally did and after 5 minutes I got a blue screen. Several more attempts to turn on and after several more blue screens I gave up.

What should I do and what do you think the problem is?

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#2 hamluis

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Posted 09 January 2012 - 10:47 PM

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next post.

System manufacturer and model?

Louis

#3 Akusa202

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Posted 10 January 2012 - 03:02 AM

==================================================
Dump File : 010912-19765-01.dmp
Crash Time : 1/9/2012 5:29:04 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`13eb859c
Parameter 3 : fffff880`05177f78
Parameter 4 : fffff880`051777d0
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+4567f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : dxgkrnl.sys+259c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010912-19765-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 282,328
==================================================

==================================================
Dump File : 010912-20545-01.dmp
Crash Time : 1/9/2012 2:37:51 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010912-20545-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================


Here are my specs:
CPU:
AMD Athlon™ II X4 620 Processor (4 CPUs), ~2.6GHz
Video card:
NVIDIA GeForce 9800 GT
Motherboard:
ASUS M4A78LT-M LE
4gb ram
windows 7

My friend ordered the parts for me and I put it together.


I have no idea if this is relevant but i opened up the comp and cleaned the dust. It started up just fine and no trouble for around 4-5 hours. I assumed that was the problem till i opened up starcraft 2 and loaded a replay 30 seconds into it i got a blue screen. Saying windows encountered an error, memory dump blah blah. Then it manually restarted and as soon as i got past the log in screen i got the same error. After it restarted I got the same error again and just called it quits for the night.

When i tried turning on the computer just now I got to the windows logo and then the screen turned black and just sat there. I had to reset several times before finally making it to the log in screen and being able to get on.

Edited by Akusa202, 10 January 2012 - 03:16 AM.


#4 hamluis

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Posted 15 January 2012 - 09:19 AM

Try uninstalling current video drivers...then reinstalling them from either CD or website.

http://www.nvidia.com/object/winxp-285.58-whql-driver.html

Louis

#5 Akusa202

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Posted 16 January 2012 - 02:23 AM

well that's for xp i have windows 7, anyways tried uninstalling and reinstalling. Didn't work.

#6 Booh-kitty

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Posted 16 January 2012 - 05:23 PM

Let someone with more experience verify that this will fix the problem. The stop code 0x0000007E appears to be related to the video device.

Click here to see the aritical

Hotfix
Whether you think you can or can't, either way you are right.
-Henry Ford

#7 Akusa202

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Posted 16 January 2012 - 11:47 PM

Ran memtest86 on the ram, one of the sticks got errors, removed it and now everything seems okay. Guess the problem was one of my ram sticks died.

#8 Booh-kitty

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Posted 17 January 2012 - 09:19 AM

I'm glad it was something simple and that your PC is fine now :)
Whether you think you can or can't, either way you are right.
-Henry Ford

#9 hamluis

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Posted 17 January 2012 - 09:29 AM

Nicely done :thumbsup: .

Louis




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