Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

windows\system32\cmd.exe black box when booting


  • Please log in to reply
15 replies to this topic

#1 kurtunes

kurtunes

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 11:21 AM

When I start xp before desktop loads completely a small black box pops up quickly then dissapears. Seems to say windows\system32\cmd.exe Happens so quickly hard to read everything. I've tried print screen but to fast for me to catch. When desktop loaded I haven't noticed any problems with PC but am concerned as fear a virus. Have run different virus programs and disc check,etc. It does not happen when booting in safe mode. Have googled several people having this problem but have read no solutions? Thanks in advance for any ideas. I forgot to mention that I already tried that and actually unchecked all startup boxes as there was no cmd.exe and it still happened when starting? I did go to run regedit and there are several cmd.exe but didn't alter as afraid it might screw up PC. Not sure if it is a virus as really haven't had any problems with PC running programs,etc.

BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,681 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:11 PM

Posted 09 January 2012 - 12:13 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 12:54 PM

thanks for getting back. I ran security check and it didn't open up and copy to notebook. I did read the script as running and seems as if was saying "not recognized as internal or external command,operable program or batch for everything it was checking.

then ran farbar and here's results
Farbar Service Scanner
Ran by TEST (administrator) on 09-01-2012 at 12:38:23
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========
cryptsvc Service is not running. Checking service configuration:
The start type of cryptsvc service is set to Demand. The default start type is Auto.
The ImagePath of cryptsvc service is OK.
The ServiceDll of cryptsvc service is OK.

RpcSs Service is not running. Checking service configuration:
The start type of RpcSs service is OK.
The ImagePath of RpcSs service is OK.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(7) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0700000004000000010000000200000003000000070000000500000006000000
IpSec Tag value is correct.

**** End of log ****

then ran mini toolbox and here's results

MiniToolBox by Farbar
Ran by TEST (administrator) on 09-01-2012 at 12:41:21
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Disconnected)
Dynex Wireless G Adapter = Wireless Network Connection (Disconnected)
NVIDIA nForce Networking Controller = Local Area Connection (Connected)
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/09/2012 09:41:33 AM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/08/2012 04:54:57 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/08/2012 04:48:30 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/08/2012 03:05:38 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/08/2012 01:36:10 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/08/2012 10:38:57 AM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/08/2012 01:14:16 AM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/08/2012 00:05:49 AM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/07/2012 09:44:37 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

Error: (01/07/2012 09:34:50 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.


System errors:
=============
Error: (01/09/2012 09:43:00 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (01/09/2012 09:42:52 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ftsata2

Error: (01/09/2012 09:42:52 AM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (01/09/2012 09:41:36 AM) (Source: Print) (User: SYSTEM)
Description: Printer \\KURT\HP failed to initialize because a suitable hp officejet 4200 series driver could not be found.

Error: (01/08/2012 10:43:00 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (01/08/2012 06:07:43 PM) (Source: DCOM) (User: TEST)
Description: DCOM got error "%%1058" attempting to start the service gupdatem with arguments "/comsvc"
in order to run the server:
{E225E692-4B47-4777-9BED-4FD7FE257F0E}

Error: (01/08/2012 06:07:42 PM) (Source: DCOM) (User: TEST)
Description: DCOM got error "%%1058" attempting to start the service gusvc with arguments ""
in order to run the server:
{89DAE4CD-9F17-4980-902A-99BA84A8F5C8}

Error: (01/08/2012 06:07:27 PM) (Source: DCOM) (User: TEST)
Description: DCOM got error "%%1058" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (01/08/2012 06:07:25 PM) (Source: DCOM) (User: TEST)
Description: DCOM got error "%%1058" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (01/08/2012 06:05:36 PM) (Source: DCOM) (User: TEST)
Description: The server {2F0E2680-9FF5-43C0-B76E-114A56E93598} did not register with DCOM within the required timeout.


Microsoft Office Sessions:
=========================
Error: (01/09/2012 09:41:33 AM) (Source: SecurityCenter)(User: )
Description:

Error: (01/08/2012 04:54:57 PM) (Source: SecurityCenter)(User: )
Description:

Error: (01/08/2012 04:48:30 PM) (Source: SecurityCenter)(User: )
Description:

Error: (01/08/2012 03:05:38 PM) (Source: SecurityCenter)(User: )
Description:

Error: (01/08/2012 01:36:10 PM) (Source: SecurityCenter)(User: )
Description:

Error: (01/08/2012 10:38:57 AM) (Source: SecurityCenter)(User: )
Description:

Error: (01/08/2012 01:14:16 AM) (Source: SecurityCenter)(User: )
Description:

Error: (01/08/2012 00:05:49 AM) (Source: SecurityCenter)(User: )
Description:

Error: (01/07/2012 09:44:37 PM) (Source: SecurityCenter)(User: )
Description:

Error: (01/07/2012 09:34:50 PM) (Source: SecurityCenter)(User: )
Description:


=========================== Installed Programs ============================


========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 958.48 MB
Available physical RAM: 479.05 MB
Total Pagefile: 3751.98 MB
Available Pagefile: 3329.18 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.77 MB

========================= Partitions: =====================================

1 Drive c: (HP_PAVILION) (Fixed) (Total:221.09 GB) (Free:167.14 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.76 GB) (Free:4.64 GB) FAT32

========================= Users: ========================================

**** End of log ****

I'm running Malware at the moment and will give you those results along with Avast as soon as they finish.
Thank you!@

#4 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 01:39 PM

Here's malware reults


Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.09.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
TEST :: DAD-HP [administrator]

1/9/2012 12:43:14 PM
mbam-log-2012-01-09 (12-43-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 261898
Time elapsed: 21 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,681 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:11 PM

Posted 09 January 2012 - 01:55 PM

...and aswMBR...

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 01:59 PM

So sorry as I have to go back to work and hasn't finished scanning on aswMBR . here's a log of what's scanned so far. I will get complete log when I get off work. Might not be til' tomorrow. Thank you so much for sharing your knowledge and helping out a novice!!

aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-09 13:37:44
-----------------------------
13:37:44.372 OS Version: Windows 5.1.2600 Service Pack 3
13:37:44.372 Number of processors: 2 586 0x2302
13:37:44.372 ComputerName: DAD-HP UserName: TEST
13:37:44.904 Initialize success
13:37:44.982 AVAST engine defs: 12010900
13:37:54.029 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5
13:37:54.029 Disk 0 Vendor: WDC_WD2500JS-60MHB1 10.02E02 Size: 238475MB BusType: 3
13:37:54.075 Disk 0 MBR read successfully
13:37:54.075 Disk 0 MBR scan
13:37:54.075 Disk 0 unknown MBR code
13:37:54.075 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 226400 MB offset 63
13:37:54.107 Disk 0 Partition 2 00 0C FAT32 LBA RECOVERY 12064 MB offset 463684158
13:37:54.122 Disk 0 scanning sectors +488392065
13:37:54.216 Disk 0 scanning C:\WINDOWS\system32\drivers
13:38:15.685 Service scanning
13:38:16.747 Modules scanning
13:38:44.654 Disk 0 trace - called modules:
13:38:44.685 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
13:38:44.685 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x864e6ab8]
13:38:44.685 3 CLASSPNP.SYS[f7690fd7] -> nt!IofCallDriver -> \Device\00000077[0x864c4f18]
13:38:44.685 5 ACPI.sys[f7507620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-5[0x86561940]
13:38:45.263 AVAST engine scan C:\WINDOWS
13:39:46.732 AVAST engine scan C:\WINDOWS\system32
13:43:49.857 AVAST engine scan C:\WINDOWS\system32\drivers
13:44:38.622 AVAST engine scan C:\Documents and Settings\TEST
13:45:16.732 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\MBR.dat"
13:45:16.732 The log file has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\aswMBR results.txt"

#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,681 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:11 PM

Posted 09 January 2012 - 02:09 PM

That's correct log.

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Upload the file(s) here: http://www.filedropper.com/
Post download link (copy URL: link):
Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 03:38 PM

Heres completed aswMBR log.aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-09 13:14:12
-----------------------------
13:14:12.310 OS Version: Windows 5.1.2600 Service Pack 3
13:14:12.310 Number of processors: 2 586 0x2302
13:14:12.310 ComputerName: DAD-HP UserName: TEST
13:14:12.841 Initialize success
13:14:13.497 AVAST engine defs: 12010900
13:14:46.169 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5
13:14:46.169 Disk 0 Vendor: WDC_WD2500JS-60MHB1 10.02E02 Size: 238475MB BusType: 3
13:14:46.200 Disk 0 MBR read successfully
13:14:46.200 Disk 0 MBR scan
13:14:46.232 Disk 0 unknown MBR code
13:14:46.232 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 226400 MB offset 63
13:14:46.247 Disk 0 Partition 2 00 0C FAT32 LBA RECOVERY 12064 MB offset 463684158
13:14:46.263 Disk 0 scanning sectors +488392065
13:14:46.325 Disk 0 scanning C:\WINDOWS\system32\drivers
13:15:05.013 Service scanning
13:15:06.372 Modules scanning
13:15:18.497 Disk 0 trace - called modules:
13:15:18.513 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
13:15:18.513 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x864e6ab8]
13:15:18.513 3 CLASSPNP.SYS[f7690fd7] -> nt!IofCallDriver -> \Device\00000077[0x864c4f18]
13:15:18.513 5 ACPI.sys[f7507620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-5[0x86561940]
13:15:19.200 AVAST engine scan C:\WINDOWS
13:15:37.607 AVAST engine scan C:\WINDOWS\system32
13:18:02.091 AVAST engine scan C:\WINDOWS\system32\drivers
13:18:18.044 AVAST engine scan C:\Documents and Settings\TEST
13:37:01.075 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\MBR.dat"
13:37:01.075 The log file has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\aswMBR results.txt"


aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-09 13:37:44
-----------------------------
13:37:44.372 OS Version: Windows 5.1.2600 Service Pack 3
13:37:44.372 Number of processors: 2 586 0x2302
13:37:44.372 ComputerName: DAD-HP UserName: TEST
13:37:44.904 Initialize success
13:37:44.982 AVAST engine defs: 12010900
13:37:54.029 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5
13:37:54.029 Disk 0 Vendor: WDC_WD2500JS-60MHB1 10.02E02 Size: 238475MB BusType: 3
13:37:54.075 Disk 0 MBR read successfully
13:37:54.075 Disk 0 MBR scan
13:37:54.075 Disk 0 unknown MBR code
13:37:54.075 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 226400 MB offset 63
13:37:54.107 Disk 0 Partition 2 00 0C FAT32 LBA RECOVERY 12064 MB offset 463684158
13:37:54.122 Disk 0 scanning sectors +488392065
13:37:54.216 Disk 0 scanning C:\WINDOWS\system32\drivers
13:38:15.685 Service scanning
13:38:16.747 Modules scanning
13:38:44.654 Disk 0 trace - called modules:
13:38:44.685 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
13:38:44.685 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x864e6ab8]
13:38:44.685 3 CLASSPNP.SYS[f7690fd7] -> nt!IofCallDriver -> \Device\00000077[0x864c4f18]
13:38:44.685 5 ACPI.sys[f7507620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-5[0x86561940]
13:38:45.263 AVAST engine scan C:\WINDOWS
13:39:46.732 AVAST engine scan C:\WINDOWS\system32
13:43:49.857 AVAST engine scan C:\WINDOWS\system32\drivers
13:44:38.622 AVAST engine scan C:\Documents and Settings\TEST
13:45:16.732 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\MBR.dat"
13:45:16.732 The log file has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\aswMBR results.txt"


aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-09 14:00:04
-----------------------------
14:00:04.200 OS Version: Windows 5.1.2600 Service Pack 3
14:00:04.200 Number of processors: 2 586 0x2302
14:00:04.200 ComputerName: DAD-HP UserName: TEST
14:00:04.825 Initialize success
14:00:04.950 AVAST engine defs: 12010900
14:00:06.779 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5
14:00:06.779 Disk 0 Vendor: WDC_WD2500JS-60MHB1 10.02E02 Size: 238475MB BusType: 3
14:00:06.794 Disk 0 MBR read successfully
14:00:06.794 Disk 0 MBR scan
14:00:06.794 Disk 0 unknown MBR code
14:00:06.810 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 226400 MB offset 63
14:00:06.841 Disk 0 Partition 2 00 0C FAT32 LBA RECOVERY 12064 MB offset 463684158
14:00:06.857 Disk 0 scanning sectors +488392065
14:00:06.935 Disk 0 scanning C:\WINDOWS\system32\drivers
14:00:24.310 Service scanning
14:00:25.419 Modules scanning
14:00:38.388 Disk 0 trace - called modules:
14:00:38.419 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
14:00:38.419 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x864e6ab8]
14:00:38.435 3 CLASSPNP.SYS[f7690fd7] -> nt!IofCallDriver -> \Device\00000077[0x864c4f18]
14:00:38.435 5 ACPI.sys[f7507620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-5[0x86561940]
14:00:39.075 AVAST engine scan C:\WINDOWS
14:01:18.497 AVAST engine scan C:\WINDOWS\system32
14:04:39.638 AVAST engine scan C:\WINDOWS\system32\drivers
14:05:07.513 AVAST engine scan C:\Documents and Settings\TEST
14:25:47.107 AVAST engine scan C:\Documents and Settings\All Users
14:30:19.747 Scan finished successfully
15:34:52.575 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\MBR.dat"
15:34:52.575 The log file has been saved successfully to "C:\Documents and Settings\TEST\Desktop\beepin computer\aswMBR results.txt"

#9 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 03:39 PM

I will do the autoruns for windows as soon as I get time. Thanks

#10 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 06:13 PM

Hope I did this correctly. The following is the link you requested from autoruns.



http://www.filedropper.com/autoruns_4

#11 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,681 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:11 PM

Posted 09 January 2012 - 06:28 PM

That log looks very suspicious, so you'll need more advanced help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 09 January 2012 - 07:00 PM

O.K. I will do my best to follow along with the next steps. A little nervous as I am definately not a PC guru although your direction so far has been outstanding. I notice when looking at some of the items in autoruns some look as they don't even belong but I'm scared to uncheck. I assume that's what your next steps suggested will help me with. Thanks again and I will follow up as requested when I have time to properly go after this. Sincerely,
Kurt

#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,681 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:11 PM

Posted 09 January 2012 - 07:03 PM

You can do it :)

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#14 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 10 January 2012 - 01:36 PM

I'm giving you a copy of my new post content from results of your suggested instructions. I just posted in Virus, Trojan, Spyware, and Malware Removal Logs forum.


When I start xp before desktop loads completely a small black box pops up quickly then dissapears. Seems to say windows\system32\cmd.exe Happens so quickly hard to read everything. I've tried print screen but to fast for me to catch. When desktop loaded I haven't noticed any problems with PC but am concerned as fear a virus. Have run different virus programs and disc check,etc. It does not happen when booting in safe mode. I forgot to mention that I already tried that and actually unchecked all startup boxes as there was no cmd.exe and it still happened when starting? I did go to run regedit and there are several cmd.exe but didn't alter as afraid it might screw up PC. Not sure if it is a virus as really haven't had any problems with PC running
prgrams,etc..


I followed instruction from Prep guide and attained logs requested dds & attach. Then ran into error after scanning gmer which is where I'm at a standstill. I'll attach dds and attach files.

Have been following instructions and succesfully saved DDS and attach file. I was then to run gmer scan after file. Did disable CD emulation as suggested. Heres what happened with gmer.



(after running gmer scan for 3 hours I could see that it had scanned tons of stuff but then this message came up.)

Windows was unable to save all the data for the file\$Directory.The data has been lost.This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

Then this message came up.

The instruction at "0x7c9501b6" referenced memory at "0x6807f864". The required data was not placed in memory because of an i/o error status of "0xc000009a" click on ok to terminate program or cancel to debug.


(I wasn't sure what to do but was scared to terminate so I clicked debug and computer rebooted and the scan program was not up and running. Now what?)

#15 kurtunes

kurtunes
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:04:11 PM

Posted 10 January 2012 - 01:39 PM

I did also attach the succesful saved dds and attach files when I posted to Virus, Trojan, Spyware, and Malware Removal Logs forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users