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i m infected with secure.bidvertiser


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4 replies to this topic

#1 akjain92

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Posted 09 January 2012 - 10:24 AM

I m currently using win 7
Some adwares have affected my pc
whenever i use google search on google chrome I m ridirected to some ad sites via secure.bidvertiser.com, search.bpath.com, xml.trafficinfo.com,etc.
I ve tried many anti malware softwares but they were not useful
I ve also tried rkill. it stops the redirection but when i reboot the redirection starts again
So i have to run it every time i start my pc
Please help me to completely remove these adwares from my pc

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 09 January 2012 - 11:24 AM

Hello. Rkill only stops them until itis rebooted. Stop them with RKILL then scan to remove before a reboot.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Now run RKill.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 akjain92

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Posted 09 January 2012 - 11:49 AM

Here is the log for mini tool box. i wil post the result for mbam in next reply
MiniToolBox by Farbar
Ran by Dell (administrator) on 09-01-2012 at 21:58:11
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

# ::1 localhost

========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.1.1 publish=Yes
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
add address name="Local Area Connection" address=192.168.1.45 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Dell-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : AC-72-89-09-28-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : AC-72-89-09-28-BE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
Physical Address. . . . . . . . . : AC-72-89-09-28-BA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f076:ed2b:ed1:b96%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 January 2012 20:44:33
Lease Expires . . . . . . . . . . : 10 January 2012 20:44:32
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 229405321
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-B7-85-3D-78-2B-CB-EF-A4-C3
DNS Servers . . . . . . . . . . . : 8.8.4.4
59.185.0.50
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 78-2B-CB-EF-A4-C3
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A5FBADB3-5770-48EB-B2D8-461641B8B215}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{59185250-B641-4AF9-8336-240C5C25FA5D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 24:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AD63B4A1-EE97-4A76-BBEC-F6A8509CC056}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ED1E0D63-6CC9-4260-B3F3-DE3326D4FBFF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: google-public-dns-b.google.com
Address: 8.8.4.4

Name: google.com
Addresses: 74.125.236.148
74.125.236.146
74.125.236.147
74.125.236.144
74.125.236.145


Pinging google.com [74.125.236.148] with 32 bytes of data:
Reply from 74.125.236.148: bytes=32 time=10ms TTL=57
Reply from 74.125.236.148: bytes=32 time=10ms TTL=57

Ping statistics for 74.125.236.148:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 10ms, Average = 10ms
Server: google-public-dns-b.google.com
Address: 8.8.4.4

Name: yahoo.com
Addresses: 98.139.180.149
209.191.122.70
72.30.2.43
98.137.149.56


Pinging yahoo.com [98.139.180.149] with 32 bytes of data:
Reply from 98.139.180.149: bytes=32 time=431ms TTL=49
Reply from 98.139.180.149: bytes=32 time=308ms TTL=49

Ping statistics for 98.139.180.149:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 308ms, Maximum = 431ms, Average = 369ms
Server: google-public-dns-b.google.com
Address: 8.8.4.4

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...ac 72 89 09 28 bb ......Microsoft Virtual WiFi Miniport Adapter
14...ac 72 89 09 28 be ......Bluetooth Device (Personal Area Network)
12...ac 72 89 09 28 ba ......Intel® Centrino® Wireless-N 1030
11...78 2b cb ef a4 c3 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
31...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
32...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
34...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #9
36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #10
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 286
192.168.1.2 255.255.255.255 On-link 192.168.1.2 286
192.168.1.255 255.255.255.255 On-link 192.168.1.2 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 286
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.168.1.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 286 fe80::/64 On-link
12 286 fe80::f076:ed2b:ed1:b96/128
On-link
1 306 ff00::/8 On-link
12 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/09/2012 08:45:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/09/2012 07:39:29 PM) (Source: Microsoft Office 14) (User: )
Description: Microsoft Word: Accepted Safe Mode action : Word failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?.
Accepted Safe Mode action : Microsoft Word.

Error: (01/09/2012 07:39:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.5123.5000, time stamp: 0x4c646b40
Faulting module name: btmoffice.dll, version: 1.0.0.40, time stamp: 0x4cd03354
Exception code: 0xc0000005
Fault offset: 0x00000000000064bf
Faulting process id: 0xec4
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (01/09/2012 07:23:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000374
Fault offset: 0x000ce653
Faulting process id: 0xc54
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (01/09/2012 07:23:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x001c8326
Faulting process id: 0xc54
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (01/09/2012 07:20:39 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/08/2012 05:34:42 PM) (Source: Microsoft Office 14) (User: )
Description: Microsoft Word: Accepted Safe Mode action : Word failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?.
Accepted Safe Mode action : Microsoft Word.

Error: (01/08/2012 05:34:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.5123.5000, time stamp: 0x4c646b40
Faulting module name: btmoffice.dll, version: 1.0.0.40, time stamp: 0x4cd03354
Exception code: 0xc0000005
Fault offset: 0x00000000000064bf
Faulting process id: 0x1de4
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (01/08/2012 05:34:15 PM) (Source: Microsoft Office 14) (User: )
Description: Microsoft Word: Accepted Safe Mode action : Word failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?.
Accepted Safe Mode action : Microsoft Word.

Error: (01/08/2012 05:33:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.5123.5000, time stamp: 0x4c646b40
Faulting module name: btmoffice.dll, version: 1.0.0.40, time stamp: 0x4cd03354
Exception code: 0xc0000005
Fault offset: 0x00000000000064bf
Faulting process id: 0x1210
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3


System errors:
=============
Error: (01/09/2012 08:44:56 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TFSysMon

Error: (01/09/2012 08:44:31 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: SYSTEM)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\System32\IWMSSvc.dll
Error Code: 87

Error: (01/09/2012 07:56:46 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (01/09/2012 07:56:43 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (01/09/2012 07:56:43 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (01/09/2012 07:56:43 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (01/09/2012 07:21:43 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TFSysMon

Error: (01/09/2012 07:20:34 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (01/08/2012 05:47:44 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (01/08/2012 05:33:14 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.


Microsoft Office Sessions:
=========================
Error: (01/09/2012 08:45:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/09/2012 07:39:29 PM) (Source: Microsoft Office 14)(User: )
Description: Microsoft WordWord failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?

Error: (01/09/2012 07:39:21 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.5123.50004c646b40btmoffice.dll1.0.0.404cd03354c000000500000000000064bfec401ccced845ddbd55C:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Intel\Bluetooth\btmoffice.dll867356eb-3acb-11e1-a228-ac72890928be

Error: (01/09/2012 07:23:14 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637ntdll.dll6.1.7601.175144ce7ba58c0000374000ce653c5401ccced5ad3542faC:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\ntdll.dll462a8ce5-3ac9-11e1-a228-ac72890928be

Error: (01/09/2012 07:23:12 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637unknown0.0.0.000000000c0000005001c8326c5401ccced5ad3542faC:\Windows\SysWOW64\rundll32.exeunknown45140be5-3ac9-11e1-a228-ac72890928be

Error: (01/09/2012 07:20:39 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/08/2012 05:34:42 PM) (Source: Microsoft Office 14)(User: )
Description: Microsoft WordWord failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?

Error: (01/08/2012 05:34:29 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.5123.50004c646b40btmoffice.dll1.0.0.404cd03354c000000500000000000064bf1de401cccdfdac6591e0C:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Intel\Bluetooth\btmoffice.dllea950870-39f0-11e1-8df7-ac72890928be

Error: (01/08/2012 05:34:15 PM) (Source: Microsoft Office 14)(User: )
Description: Microsoft WordWord failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?

Error: (01/08/2012 05:33:39 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.5123.50004c646b40btmoffice.dll1.0.0.404cd03354c000000500000000000064bf121001cccdfd8bb8ee5eC:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Intel\Bluetooth\btmoffice.dllcc4763d3-39f0-11e1-8df7-ac72890928be


=========================== Installed Programs ============================

µTorrent (Version: 3.0.0)
Adobe Acrobat 7.0 Professional (Version: 7.0.0)
Adobe AIR (Version: 2.6.0.19120)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.23)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader X MUI (Version: 10.0.0)
Advanced Audio FX Engine (Version: 1.12.05)
Auslogics BoostSpeed (Version: 5.2)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
CCleaner (Version: 3.14)
Chuzzle Deluxe (Version: 2.2.0.95)
CyberLink PowerDVD 9.5 (Version: 9.5.1.3907)
D3DX10 (Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell Stage (Version: 1.5.201.0)
Dell Support Center (Version: 3.1.5907.16)
Dell Touchpad (Version: 7.1209.101.204)
Dell VideoStage (Version: 1.2.0.1712)
Dell Webcam Central (Version: 2.00.44)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
DirectX 9 Runtime (Version: 1.00.0000)
Dora's World Adventure (Version: 2.2.0.95)
EASEUS Partition Master 9.0.0 Home Edition
Escape Whisper Valley ™ (Version: 2.2.0.95)
Face Recognition (Version: 3.0.85.1)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Final Drive Fury (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Google Update Helper (Version: 1.3.21.79)
High-Definition Video Playback (Version: 7.3.10900.8.0)
Intel PROSet Wireless
Intel® Processor Graphics (Version: 8.15.10.2361)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.0.0.0454)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.1000)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
Intel® WiDi (Version: 2.1.35.0)
Intel® Wireless Display
International Cricket League
Internet Download Manager
IZArc 3.4.1.6 (Version: 3.4.1.6)
Java Auto Updater (Version: 2.0.5.1)
Java DB 10.3.1.4 (Version: 10.3.1.4)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 5 (Version: 1.6.0.50)
Java™ SE Development Kit 6 Update 5 (Version: 1.6.0.50)
Jewel Quest (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
KEmulator 0.9.8
Luxor (Version: 2.2.0.95)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MySQL Server 5.1 (Version: 5.1.49)
MySQL Workbench 5.2 CE (Version: 5.2.31)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
Nero 10 Movie ThemePack Basic (Version: 10.6.10000.1.0)
Nero Control Center 10 (Version: 10.6.13000.0.11)
Nero ControlCenter 10 Help (CHM) (Version: 10.2.10800)
Nero Core Components 10 (Version: 2.0.19800.9.10)
Nero Update (Version: 11.0.10022.15.0)
Penguin versus Yeti
Penguins! (Version: 2.2.0.95)
PhotoShowExpress (Version: 2.0.063)
Picasa 3 (Version: 3.8)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Quick Heal Total Security (Version: 13.00)
Quickset64 (Version: 10.09.20)
RBVirtualFolder64Inst (Version: 1.00.0000)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Samantha Swift (Version: 2.2.0.95)
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.169)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Street Fighter 2
SyncUP (Version: 1.10.11100.8.106)
SyncUP (Version: 10.2.13500)
TeraCopy 2.2 beta 3
The KMPlayer (remove only)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
VLC media player 1.1.10 (Version: 1.1.10)
Wedding Dash - Ready, Aim, Love! (Version: 2.2.0.95)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Dell Games) (Version: 4.0.5.25)
Winamp (remove only)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
Xilisoft HD Video Converter 6 (Version: 6.8.0.1101)
Zinio Reader 4 (Version: 4.2.4164)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================

Name: facap, FastAccess Video Capture
Description: facap, FastAccess Video Capture
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Sensible Vision
Service: FACAP
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: mscank
Description: mscank
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mscank
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 2979.18 MB
Available physical RAM: 1519.56 MB
Total Pagefile: 5956.55 MB
Available Pagefile: 3956.4 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.2 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:101.56 GB) (Free:60.58 GB) NTFS
3 Drive e: (AKJ) (Fixed) (Total:90.84 GB) (Free:68 GB) NTFS
4 Drive f: (Prachi) (Fixed) (Total:90.84 GB) (Free:63.18 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-PC

Administrator Dell Guest

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#4 akjain92

akjain92
  • Topic Starter

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  • Local time:01:16 AM

Posted 09 January 2012 - 11:51 AM

here is the result for mbam

Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.09.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Dell :: DELL-PC [administrator]

Protection: Disabled

09-01-2012 22:11:31
mbam-log-2012-01-09 (22-11-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 187630
Time elapsed: 5 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCU\SOFTWARE\8DDYX0ZBPZ (Trojan.FakeAlert.SA) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\XMZH42I4GI (Trojan.FakeAlert.SA) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
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  • Gender:Male
  • Location:NJ USA
  • Local time:02:46 PM

Posted 09 January 2012 - 01:23 PM

There they are and removed.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
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