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disk read error and error loading operating system


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#1 im abcd

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Posted 09 January 2012 - 01:07 AM

Recently i have been experiencing "disk read error press ctrl+alt+del to restart " and "Error loading operating system " most of the times i start my pc .
So what i have been doing is removing the two chords connected to my second hard disk and reconnecting them again .By this way my pc works just fine .
But isn't their a permanent solution to it ?

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#2 Minh Triet Pham Tran

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Posted 09 January 2012 - 04:35 AM

Recently i have been experiencing "disk read error press ctrl+alt+del to restart " and "Error loading operating system " most of the times i start my pc .
So what i have been doing is removing the two chords connected to my second hard disk and reconnecting them again .By this way my pc works just fine .
But isn't their a permanent solution to it ?


There's no permanent solution for all problem situation.
But usually for the same hardware problem, it will work again :) .
If you think technology can solve your security problems, then you don't understand the problems and you don't understand the technology. Bruce Schneier

#3 Artrooks

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Posted 09 January 2012 - 09:58 AM

You could start by running your hard drive manufacturer's diagnostic software. http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

Run short and extended tests on boot drive. If errors are encountered in either test, you may have found your problem. If it passed, try running: chkdsk /r .

You should also test your secondary drive while you're at it.

Regards,
Brooks



 


#4 im abcd

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Posted 09 January 2012 - 11:46 AM

Ok going to run hard ware tests tomorrow when i have time .Will notify you guys about the results.

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#5 im abcd

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Posted 10 January 2012 - 05:53 AM

Did a short test on both the drives and it passed ,also did a long test on my 160 gb HDD...it passed.Only thing left is the 1tb hard disk long test .

Edit : ran a long test on my other hard disk ,it passed .

So what now ?



Edit : More problems are occurring ,my files are becoming corrupt (some got corrupted) and i am not able to install the latest malware bytes anti ware 1.60

Edited by im abcd, 10 January 2012 - 10:27 AM.

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#6 Artrooks

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Posted 10 January 2012 - 11:25 AM

Have you run a check disk on your boot drive to check for file system issues and bad sectors?

  • Go to the command prompt and type: chkdsk /r (note the space between the "k" and the "/") then press <Enter>.
  • Reboot the computer for check disk to start.
  • This procedure consists of 5 stages and could take many hours to complete. It can not be stopped.
  • If any errors are reported, it would be advisable to rerun: chkdisk /r.

Regards,
Brooks



 


#7 im abcd

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Posted 13 January 2012 - 01:31 AM

Have you run a check disk on your boot drive to check for file system issues and bad sectors?

  • Go to the command prompt and type: chkdsk /r (note the space between the "k" and the "/") then press <Enter>.
  • Reboot the computer for check disk to start.
  • This procedure consists of 5 stages and could take many hours to complete. It can not be stopped.
  • If any errors are reported, it would be advisable to rerun: chkdisk /r.


Ran chkdsk ,at the first time it got stuck at 50% of the 4th stage so i was forced to close it and yes their were faults .
Anyways i ran it again and then it fixed the bad sectors . I also used fsutil dirty query C: command to see if the C: drive is still dirty and the results were no . So i was happy .But today when i started my pc i got the disk read error again .So i closed it and started it again after 10 min . Then it started fine and then i again used the fsutil to see if the C: volume was dirty or not and the results were negative .So if my volumes are clean then what is causing the disk read errors ?

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#8 a_cup

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Posted 13 January 2012 - 04:28 AM

Hi im abcd,

Check BIOS and make sure it is set to boot to the drive. You may also want to check for a BIOS update



Pauline

#9 hamluis

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Posted 13 January 2012 - 09:10 AM

Who is the manufacturer of your Windows drive...and which diagnostic did you run on the drive, please?

Louis

#10 im abcd

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Posted 14 January 2012 - 10:55 AM

Hi im abcd,

Check BIOS and make sure it is set to boot to the drive. You may also want to check for a BIOS update



Pauline


Yes the drives are set to boot .Will update my bios soon .

Who is the manufacturer of your Windows drive...and which diagnostic did you run on the drive, please?

Louis



Um,do you mean hard drive by windows drive ? If yes then both the hard disk are of sata .And i ran seagate seatools to diagnose my drives .

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#11 mark1956

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Posted 14 January 2012 - 11:10 AM

Seetools is designed to run on any make of drive, but as Hamluis asked, what is the make of the drive.

It is always better to run the diagnostics that are made for your specific make of drive. Your symptoms certainly do indicate a failing hard drive as it is showing bad sectors which is the first sign that a drive is wearing out.

It may help if we could see the log from the Disk Check:

Go to Start > Run and type: eventvwr.msc /s , and hit Enter.
When Event Viewer opens, click on "Application", then scroll
down to "Winlogon" and double-click on it. This is the log
created after running Checkdisk.
Copy and paste it into your next post.

Edited by mark1956, 14 January 2012 - 11:14 AM.


#12 im abcd

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Posted 14 January 2012 - 11:25 AM

Event Type:	Information
Event Source:	Winlogon
Event Category:	None
Event ID:	1001
Date:		1/12/2012
Time:		1:04:32 PM
User:		N/A
Computer:	COM1
Description:
Checking file system on C:
The type of the file system is NTFS.

One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x24e49d for possibly 0x7 clusters.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x24e49d for possibly 0x7 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x96ad is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 38573.
Attribute record of type 0x80 and instance tag 0x0 is cross linked
starting at 0x6ee3a for possibly 0x4 clusters.
Attribute record of type 0x80 and instance tag 0x0 is cross linked
starting at 0x6ee3a for possibly 0x4 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x0
in file 0x101cd is already in use.
Deleted corrupt attribute list entry
with type code 128 in file 65997.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x750000000101ce.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 65998.
Attribute record of type 0xa0 and instance tag 0x9 is cross linked
starting at 0x725 for possibly 0x1 clusters.
Attribute record of type 0xa0 and instance tag 0x9 is cross linked
starting at 0x725 for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0xa0 and instance tag 0x9
in file 0x17085 is already in use.
Deleting corrupt attribute record (160, $I30)
from file record segment 94341.
Deleting orphan file record segment 65998.
The index bitmap for index $I30 in file 0x17085 is invalid or missing.
Correcting error in index $I30 for file 94341.
The index bitmap $I30 is present but there is no corresponding
index allocation attribute in file 0x17085.
Correcting error in index $I30 for file 94341.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00  ................
ff ff ff ff ff ff ff ff 22 9c fb b9 69 e1 cb 01  ........"...i...
22 9c fb b9 69 e1 cb 01 b0 54 6a 6f 17 55 cc 01  "...i....Tjo.U..
Sorting index $I30 in file 94341.
The file reference 0xf50000000107ea of index entry musetup.cab of index $I30
with parent 0x34a2 is not the same as 0xf70000000107ea.
Deleting index entry musetup.cab in index $I30 of file 13474.
Cleaning up minor inconsistencies on the drive.
CHKDSK is recovering lost files.
Recovering orphaned file WINDOW~1.UCC (251) into directory file 94341.
Recovering orphaned file WindowsLiveMessenger-uccapi-0.uccapilog (251) into directory file 94341.
Recovering orphaned file WPPMedia (94344) into directory file 94341.
Cleaning up 2 unused index entries from index $SII of file 0x9.
Cleaning up 2 unused index entries from index $SDH of file 0x9.
Cleaning up 2 unused security descriptors.
Inserting data attribute into file 38573.
Inserting data attribute into file 65997.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

  25607578 KB total disk space.
  25020620 KB in 105121 files.
     44396 KB in 13536 indexes.
        20 KB in bad sectors.
    246314 KB in use by the system.
     65536 KB occupied by the log file.
    296228 KB available on disk.

      4096 bytes in each allocation unit.
   6401894 total allocation units on disk.
     74057 allocation units available on disk.

Internal Info:
50 27 02 00 8e cf 01 00 ad c6 02 00 00 00 00 00  P'..............
2a 02 00 00 03 00 00 00 05 08 00 00 00 00 00 00  *...............
e0 05 2d 0b 00 00 00 00 a4 14 f2 2c 00 00 00 00  ..-........,....
a0 14 43 0d 00 00 00 00 54 bf 8a b9 02 00 00 00  ..C.....T.......
76 45 cb 0a 00 00 00 00 3e 18 bc 12 03 00 00 00  vE......>.......
10 0c ea 76 00 00 00 00 08 40 07 00 a1 9a 01 00  ...v.....@......
00 00 00 00 00 30 23 f7 05 00 00 00 e0 34 00 00  .....0#......4..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


This is the latest log .

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#13 mark1956

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Posted 14 January 2012 - 11:40 AM

The Disk Check has fixed quite a few issues but at the end of the log it shows you have 20KB in bad sectors, this is a sure sign that your hard drive is wearing out.

Make sure you have backed up all your important data and I would recommend you replace the drive as soon as possible.

I am amazed Seatools did not show bad sectors as being detected.

Edited by mark1956, 14 January 2012 - 11:41 AM.


#14 im abcd

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Posted 14 January 2012 - 11:45 AM

Hmm,but my S.M.A.R.T scan which i did from speed fan is giving me fine results .Anyways this means that my 160gb hard disk is affected right and not my 1tb one ?

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#15 mark1956

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Posted 14 January 2012 - 11:59 AM

It will only relate to the drive that you ran the Disk Check on.

SMART is not always reliable.




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