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trogan.32 agent on svchost.exe


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24 replies to this topic

#1 tumtumm

tumtumm

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Posted 08 January 2012 - 11:43 PM

hello i have a hp pavilion running windows vista home edition 64bit comp with amd phenom x4 9150e quad core processor
(if you neeed more info let me know for now on to irritating infection)
currently running Mbam (free as backup not realtime protection)/IMF (free as main with realtime)/ advanced systemcare 5 (paid)/ norton security suite (as AV/FW paid)
when runing quick/full scan of mbam (malwarebytes anti malware) and imf (IObit malware fighter) i get :

imf = Name|Type|Description|ID|
Trojan.Win32/Agent, FILE, C:\Windows\svchost.exe, 1018291

mbam= Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 1560 -> No action taken.
and
Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> No action taken.

norton does not detect this says my system is clean.
problems with computer consist of IE not fully working (starts downloading then freezes or crashes wither new file or updates for anti programing), internet conectivity limited errors (occasionaly over the last 72hrs (as of this post) during daytime hours)
i have clicked the quarintine repair/delete actions, and was asked to restart but upon rescan after reboot ir would still be present as if i did nothing. (tried x 5).

please help and thank you in advanced.

i have a couple loggs ready if im missing any that may be needed please let me know:

aswMBR version 0.9.9.1297 Copyright© 2011 AVAST Software
Run date: 2012-01-08 22:45:41
-----------------------------
22:45:41.605 OS Version: Windows x64 6.0.6002 Service Pack 2
22:45:41.606 Number of processors: 4 586 0x203
22:45:41.606 ComputerName: AMYS-PC UserName: Amy
22:45:44.430 Initialize success
22:51:50.607 AVAST engine defs: 12010801
23:00:02.248 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005f
23:00:02.254 Disk 0 Vendor: SAMSUNG_ 1AA0 Size: 476940MB BusType: 3
23:00:02.260 Device \Driver\nvstor64 -> MajorFunction fffffa80065d95c4
23:00:02.267 Disk 0 MBR read successfully
23:00:02.273 Disk 0 MBR scan
23:00:02.287 Disk 0 unknown MBR code
23:00:02.294 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 463461 MB offset 63
23:00:02.332 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 13476 MB offset 949168395
23:00:02.348 Service scanning
23:00:09.890 Modules scanning
23:00:09.891 Disk 0 trace - called modules:
23:00:09.893 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys >>UNKNOWN [0xfffffa80065d95c4]<<
23:00:09.894 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004ee3790]
23:00:09.897 3 CLASSPNP.SYS[fffffa60007bcc33] -> nt!IofCallDriver -> [0xfffffa8004c20bc0]
23:00:09.898 5 acpi.sys[fffffa60008f9fde] -> nt!IofCallDriver -> \Device\0000005f[0xfffffa8003d49060]
23:00:09.899 \Driver\nvstor64[0xfffffa80064ec060] -> IRP_MJ_CREATE -> 0xfffffa80065d95c4
23:00:12.481 AVAST engine scan C:\Windows
23:00:17.531 AVAST engine scan C:\Windows\system32
23:04:22.895 AVAST engine scan C:\Windows\system32\drivers
23:05:00.188 AVAST engine scan C:\Users\Amy
23:13:32.530 AVAST engine scan C:\ProgramData
23:15:08.543 Scan finished successfully
23:16:03.174 Disk 0 MBR has been saved successfully to "C:\Users\Amy\Desktop\MBR.dat"
23:16:03.182 The log file has been saved successfully to "C:\Users\Amy\Desktop\aswMBR.txt"

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:37:38 PM, on 1/8/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Amy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\21ZNZL1Z\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/?
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - - (no file)
R3 - URLSearchHook: (no name) - {6778613D-616B-4A6C-9856-65DE943CF424} - (no file)
R3 - URLSearchHook: (no name) - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - (no file)
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
O4 - HKLM\..\Run: [KBD] "C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE"
O4 - HKLM\..\Run: [hpsysdrv] "c:\hp\support\hpsysdrv.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] "c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IObit Malware Fighter] "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [Display] C:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [Advanced SystemCare 5] "C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
O4 - HKCU\..\Run: [p9pl3659959979186922236] \\?\globalroot\Device\HarddiskVolume1\Users\Amy\AppData\Local\Temp\p9pl3659959979186922236.tmp
O4 - Global Startup: APC UPS Status.lnk = C:\Program Files (x86)\APC\PowerChute Personal Edition\Display.exe
O8 - Extra context menu item: Free YouTube Download - C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.knowledgeanywhere.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package 1) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15116/CTPID.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: APC Data Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe
O23 - Service: APC UPS Service - Schneider Electric - C:\Program Files (x86)\APC\PowerChute Personal Edition\mainserv.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9724 byte

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Amy at 23:38:55 on 2012-01-08
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3965.1741 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
-netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\APC\PowerChute Personal Edition\mainserv.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\msiexec.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/?
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\IPSBHO.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
TB: {2B171655-A70C-5C18-B693-6CB5DC269D41} - No File
TB: {2B171655-A69C-5C18-B693-6CB5DC269D41} - No File
TB: {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - No File
uRun: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
uRun: [Advanced SystemCare 5] "C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
uRun: [p9pl3659959979186922236] \\?\globalroot\Device\HarddiskVolume1\Users\Amy\AppData\Local\Temp\p9pl3659959979186922236.tmp
mRun: [KBD] "C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE"
mRun: [hpsysdrv] "c:\hp\support\hpsysdrv.exe"
mRun: [HP Health Check Scheduler] "c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"
mRun: [HP Software Update] "c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [IObit Malware Fighter] "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [<NO NAME>]
mRun: [Display] C:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\APCUPS~1.LNK - C:\Program Files (x86)\APC\PowerChute Personal Edition\Display.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Free YouTube Download - C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: knowledgeanywhere.com
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15116/CTPID.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{A4E21433-30FF-433A-A2CA-C9295CDF5DB1} : DhcpNameServer = 75.75.75.75 75.75.76.76
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
TB-X64: {2B171655-A70C-5C18-B693-6CB5DC269D41} - No File
TB-X64: {2B171655-A69C-5C18-B693-6CB5DC269D41} - No File
TB-X64: {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - No File
mRun-x64: [KBD] "C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE"
mRun-x64: [hpsysdrv] "c:\hp\support\hpsysdrv.exe"
mRun-x64: [HP Health Check Scheduler] "c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"
mRun-x64: [HP Software Update] "c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [IObit Malware Fighter] "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun-x64: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun-x64: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun-x64: [(Default)]
mRun-x64: [Display] C:\Program Files (x86)\APC\PowerChute Personal Edition\DataCollectionLauncher.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-12-21 1156216]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys --> C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120106.002\IDSviA64.sys [2012-1-8 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [?]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/07/08 17:02:30];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-10-21 146928]
R2 AdvancedSystemCareService5;Advanced SystemCare Service 5;C:\Program Files (x86)\IObit\Advanced SystemCare 5\ASCService.exe [2011-11-26 494424]
R2 APC Data Service;APC Data Service;C:\Program Files (x86)\APC\PowerChute Personal Edition\dataserv.exe [2011-8-24 21880]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 IMFservice;IMF Service;C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe [2011-10-16 820568]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccsvchst.exe [2011-10-31 126400]
R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-5-3 2253120]
R3 FileMonitor;FileMonitor;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\wlh_amd64\FileMonitor.sys [2011-10-16 20336]
R3 netr7364;USB Wireless 802.11 b/g Adaptor Driver for Vista;C:\Windows\system32\DRIVERS\netr7364.sys --> C:\Windows\system32\DRIVERS\netr7364.sys [?]
R3 RegFilter;RegFilter;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\wlh_amd64\RegFilter.sys [2011-10-16 33184]
R3 UrlFilter;UrlFilter;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\wlh_amd64\UrlFilter.sys [2011-10-16 21872]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 JLTECH0227;Dual Mode Camera;C:\Windows\system32\Drivers\jl2005c.sys --> C:\Windows\system32\Drivers\jl2005c.sys [?]
S3 PCD5SRVC{8AAF211B-043E02A9-05040000};PCD5SRVC{8AAF211B-043E02A9-05040000} - PCDR Kernel Mode Service Helper Driver;C:\PROGRA~1\PC-DOC~1\PCD5SRVC_x64.pkms [2008-9-9 25888]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-6-9 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-01-09 04:36:34 388096 ----a-r- C:\Users\Amy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-09 04:36:33 -------- d-----w- C:\Program Files (x86)\Trend Micro
2012-01-09 03:01:46 20480 ----a-w- C:\Windows\svchost.exe
2012-01-08 13:24:10 -------- d-sh--w- C:\found.000
2012-01-07 07:45:04 -------- d-----w- C:\APCPowerChuteConfig
2012-01-07 02:28:05 -------- d-----w- C:\Program Files (x86)\APC
2012-01-06 09:00:22 -------- d-----w- C:\Users\Amy\AppData\Roaming\Tific
2012-01-05 21:53:42 -------- d-----w- C:\Users\Amy\AppData\Roaming\NVIDIA
2012-01-05 20:33:52 -------- d-----w- C:\Program Files (x86)\LucasArts
2012-01-05 19:43:13 -------- d-----w- C:\Users\Amy\AppData\Roaming\DriverCure
2012-01-05 17:44:10 225280 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\IScript\iscript.dll
2012-01-05 17:44:09 77824 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2012-01-05 17:44:09 32768 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2012-01-05 17:44:09 176128 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2012-01-01 11:31:46 -------- d-----w- C:\N360_BACKUP
2011-12-21 05:03:25 -------- d-----w- C:\Users\Amy\AppData\Roaming\Malwarebytes
2011-12-21 05:02:24 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-21 05:02:18 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-12-15 02:20:06 677136 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2011-12-14 03:39:22 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-12-14 03:39:22 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-12-14 03:39:15 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-12-14 03:39:15 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-12-14 03:21:53 85504 ----a-w- C:\Windows\System32\csrsrv.dll
2011-12-14 03:21:51 2764800 ----a-w- C:\Windows\System32\win32k.sys
2011-12-14 03:21:50 559616 ----a-w- C:\Windows\System32\EncDec.dll
2011-12-14 03:21:50 429056 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-12-14 02:34:46 -------- d-----w- C:\0e259766bdb2cd3ffa3d3c7b48f955
2011-12-11 07:43:04 2324 ----a-w- C:\Users\Amy\AppData\Local\VWL122B.tmp
2011-12-11 07:38:12 2324 ----a-w- C:\Users\Amy\AppData\Local\VWL9D3A.tmp
2011-12-11 07:36:42 2324 ----a-w- C:\Users\Amy\AppData\Local\VWL3DDC.tmp
2011-12-11 07:33:09 2324 ----a-w- C:\Users\Amy\AppData\Local\VWLFCF6.tmp
2011-12-11 07:30:48 2324 ----a-w- C:\Users\Amy\AppData\Local\VWLD450.tmp
2011-12-11 07:21:38 2324 ----a-w- C:\Users\Amy\AppData\Local\VWL1566.tmp
.
==================== Find3M ====================
.
2012-01-09 01:47:08 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-12-10 20:24:08 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-11-29 09:52:13 525792 ----a-w- C:\Windows\DIFxAPI.dll
2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-10-24 18:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-10-24 18:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-10-20 03:15:56 22872 ----a-w- C:\Windows\System32\RegistryDefragBootTime.exe
2011-10-20 02:17:07 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-19 00:53:14 2957544 ----a-w- C:\Windows\System32\drivers\RTKVHD64.sys
2011-10-18 23:10:30 99432 ----a-w- C:\Windows\System32\RCoInst64.dll
2011-10-18 18:55:50 331880 ----a-w- C:\Windows\System32\RtlCPAPI64.dll
2011-10-18 18:47:22 1914472 ----a-w- C:\Windows\System32\RtkApi64.dll
2011-10-18 16:05:00 2528872 ----a-w- C:\Windows\System32\RtPgEx64.dll
2011-10-17 22:30:38 3213928 ----a-w- C:\Windows\System32\RtkAPO64.dll
.
============= FINISH: 23:41:20.01 ===============

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#2 tumtumm

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Posted 09 January 2012 - 07:39 PM

update to problem:
ran tdsskiller and it found rootkit.boot.phar.b it removed it sucessfully
but the log is not on my computer. i wrote the name down before i okayed the cleaning and reboot.

i reran mbam after reboot and it found and cleaned :
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.08.02

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Amy :: AMYS-PC [administrator]

1/9/2012 1:27:07 AM
mbam-log-2012-01-09 (01-27-07).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 209686
Time elapsed: 3 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

(end)
after reboot i ran a full mbam and it read:
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.08.02

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Amy :: AMYS-PC [administrator]

1/9/2012 1:40:39 AM
mbam-log-2012-01-09 (01-40-39).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 389284
Time elapsed: 1 hour(s), 55 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

even though trogan is now not showing id like to make sure my system is clean if you wouldnt mind still helping me check my computer.
thank you in advanced.

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 January 2012 - 01:52 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 tumtumm

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Posted 13 January 2012 - 02:11 AM

hi, the trojan.*32 agent on svchost.exe isnt showing up anymore but i will comply with any scans you would like me to run.
only other problems im having is network access limited conectivity errors where i lose internet for ~1hr to 24hrs at a time. getting help with network access limit connectivity at :
network limited connectivity

will post combofix log as soon as it completes.

thank you in advanced.

#5 gringo_pr

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    Bleepin Gringo


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Posted 13 January 2012 - 03:12 AM

ok let me have the report when ready


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 tumtumm

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Posted 13 January 2012 - 09:17 PM

ComboFix 12-01-13.05 - Amy 01/13/2012 20:37:40.1.4 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3965.2460 [GMT -5:00]
Running from: c:\users\Amy\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Amy\AppData\Roaming\Roaming
c:\users\Amy\AppData\Roaming\TMInc
c:\users\Amy\AppData\Roaming\TMInc\game.cfg
c:\users\Amy\AppData\Roaming\TMInc\user1.sav
c:\users\Amy\en_res.dll
c:\users\Amy\es_res.dll
c:\users\Amy\fr_res.dll
c:\users\Amy\grm_res.dll
c:\users\Amy\it_res.dll
c:\users\Amy\jp_res.dll
c:\users\Amy\mfc80u.dll
c:\users\Amy\msvcr80.dll
c:\users\Amy\PCPE Setup.exe
c:\users\Amy\pt_res.dll
c:\users\Amy\ResourceReader.dll
c:\users\Amy\ru_res.dll
c:\windows\SysWow64\Packet.dll
c:\windows\SysWow64\VIScf62.TMP
c:\windows\SysWow64\wpcap.dll
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_NPF
.
.
((((((((((((((((((((((((( Files Created from 2011-12-14 to 2012-01-14 )))))))))))))))))))))))))))))))
.
.
2012-01-13 23:14 . 2012-01-13 23:14 -------- d-----w- c:\programdata\SpecialBit Games
2012-01-13 23:12 . 2012-01-13 23:13 -------- d-----w- c:\program files (x86)\Haunted Hotel II - Believe the Lies
2012-01-13 23:11 . 2012-01-13 23:11 -------- d-----w- c:\program files (x86)\Haunted Hotel
2012-01-13 23:09 . 2012-01-13 23:09 -------- d-----w- c:\program files (x86)\bfgclient
2012-01-13 23:08 . 2012-01-13 23:42 -------- d-----w- C:\BigFishGamesCache
2012-01-12 00:45 . 2011-11-25 16:25 451072 ----a-w- c:\windows\system32\winsrv.dll
2012-01-12 00:30 . 2011-10-25 16:13 1570816 ----a-w- c:\windows\system32\quartz.dll
2012-01-12 00:30 . 2011-10-25 15:58 1314816 ----a-w- c:\windows\SysWow64\quartz.dll
2012-01-12 00:30 . 2011-10-25 15:58 497152 ----a-w- c:\windows\SysWow64\qdvd.dll
2012-01-12 00:29 . 2011-10-25 16:13 352256 ----a-w- c:\windows\system32\qdvd.dll
2012-01-12 00:22 . 2011-12-01 15:29 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2012-01-12 00:22 . 2011-12-01 15:21 2409784 ----a-w- c:\program files (x86)\Windows Mail\OESpamFilter.dat
2012-01-09 04:36 . 2012-01-09 04:36 388096 ----a-r- c:\users\Amy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-09 04:36 . 2012-01-09 04:36 -------- d-----w- c:\program files (x86)\Trend Micro
2012-01-08 13:24 . 2012-01-08 13:24 -------- d-----w- C:\found.000
2012-01-08 11:12 . 2012-01-08 11:12 -------- d-----w- c:\users\Howard\AppData\Roaming\Apple Computer
2012-01-07 07:45 . 2012-01-07 07:45 -------- d-----w- C:\APCPowerChuteConfig
2012-01-07 02:28 . 2012-01-07 02:28 -------- d-----w- c:\program files (x86)\APC
2012-01-07 02:26 . 2012-01-07 02:26 8398848 ----a-w- c:\users\Amy\PCPE_3.0.1.msi
2012-01-06 17:22 . 2012-01-06 17:22 -------- d-----w- c:\users\UpdatusUser\AppData\Local\CrashDumps
2012-01-06 09:00 . 2012-01-06 09:00 -------- d-----w- c:\users\Amy\AppData\Roaming\Tific
2012-01-05 21:53 . 2012-01-05 21:53 -------- d-----w- c:\users\Amy\AppData\Roaming\NVIDIA
2012-01-05 20:33 . 2012-01-05 20:33 -------- d-----w- c:\program files (x86)\LucasArts
2012-01-05 19:43 . 2012-01-05 19:43 -------- d-----w- c:\users\Amy\AppData\Roaming\DriverCure
2012-01-05 17:44 . 2001-09-05 09:18 225280 ----a-w- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll
2012-01-05 17:44 . 2001-09-05 09:18 77824 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2012-01-05 17:44 . 2001-09-05 09:14 176128 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2012-01-05 17:44 . 2001-09-05 09:13 32768 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2012-01-01 11:31 . 2012-01-01 11:31 -------- d-----w- C:\N360_BACKUP
2011-12-21 05:03 . 2011-12-21 05:03 -------- d-----w- c:\users\Amy\AppData\Roaming\Malwarebytes
2011-12-21 05:02 . 2011-12-21 05:02 -------- d-----w- c:\programdata\Malwarebytes
2011-12-21 05:02 . 2011-12-31 13:11 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-12-15 02:20 . 2011-12-15 02:20 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-09 01:47 . 2010-05-26 19:42 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-12-11 07:43 . 2011-12-11 07:43 2324 ----a-w- c:\users\Amy\AppData\Local\VWL122B.tmp
2011-12-11 07:38 . 2011-12-11 07:38 2324 ----a-w- c:\users\Amy\AppData\Local\VWL9D3A.tmp
2011-12-11 07:36 . 2011-12-11 07:36 2324 ----a-w- c:\users\Amy\AppData\Local\VWL3DDC.tmp
2011-12-11 07:33 . 2011-12-11 07:33 2324 ----a-w- c:\users\Amy\AppData\Local\VWLFCF6.tmp
2011-12-11 07:30 . 2011-12-11 07:30 2324 ----a-w- c:\users\Amy\AppData\Local\VWLD450.tmp
2011-12-11 07:21 . 2011-12-11 07:21 2324 ----a-w- c:\users\Amy\AppData\Local\VWL1566.tmp
2011-12-10 20:24 . 2011-04-03 08:31 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-29 09:52 . 2008-11-07 05:17 525792 ----a-w- c:\windows\DIFxAPI.dll
2011-11-23 13:57 . 2011-12-14 03:21 2764800 ----a-w- c:\windows\system32\win32k.sys
2011-11-20 02:18 . 2011-11-20 02:18 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2011-11-20 02:17 . 2011-11-20 02:17 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
2011-11-08 14:58 . 2011-12-14 03:39 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-08 14:42 . 2011-12-14 03:39 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-11-04 01:53 . 2011-12-14 02:59 2309120 ----a-w- c:\windows\system32\jscript9.dll
2011-11-04 01:44 . 2011-12-14 02:59 1390080 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 01:44 . 2011-12-14 02:59 1493504 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 01:34 . 2011-12-14 02:59 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-11-03 22:47 . 2011-12-14 02:59 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll
2011-11-03 22:40 . 2011-12-14 02:59 1427456 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2011-11-03 22:39 . 2011-12-14 02:59 1127424 ----a-w- c:\windows\SysWow64\wininet.dll
2011-11-03 22:31 . 2011-12-14 02:59 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-10-25 16:09 . 2011-12-14 03:21 85504 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-24 18:29 . 2011-10-24 18:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 18:29 . 2011-10-24 18:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2011-10-20 03:15 . 2011-11-26 21:12 22872 ----a-w- c:\windows\system32\RegistryDefragBootTime.exe
2011-10-20 02:17 . 2011-07-27 04:38 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-19 00:53 . 2011-11-29 09:51 2957544 ----a-w- c:\windows\system32\drivers\RTKVHD64.sys
2011-10-18 23:10 . 2011-11-29 09:51 99432 ----a-w- c:\windows\system32\RCoInst64.dll
2011-10-18 18:55 . 2011-11-29 09:51 331880 ----a-w- c:\windows\system32\RtlCPAPI64.dll
2011-10-18 18:47 . 2011-11-29 09:51 1914472 ----a-w- c:\windows\system32\RtkApi64.dll
2011-10-18 16:05 . 2011-11-29 09:51 2528872 ----a-w- c:\windows\system32\RtPgEx64.dll
2011-10-17 22:30 . 2011-11-29 09:51 3213928 ----a-w- c:\windows\system32\RtkAPO64.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"p9pl3659959979186922236"="\\?\globalroot\Device\HarddiskVolume1\Users\Amy\AppData\Local\Temp\p9pl3659959979186922236.tmp" [?]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"Advanced SystemCare 5"="c:\program files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe" [2011-12-14 619352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"KBD"="c:\program files (x86)\Hewlett-Packard\KBD\KbdStub.EXE" [2008-07-21 12288]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"HP Health Check Scheduler"="c:\program files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"IObit Malware Fighter"="c:\program files (x86)\IObit\IObit Malware Fighter\IMF.exe" [2011-10-08 4441944]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"TSMAgent"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe" [2008-10-18 1152296]
"DVDAgent"="c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2008-12-01 1148200]
"CLMLServer for HP TouchSmart"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe" [2008-10-18 189736]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
APC UPS Status.lnk - c:\program files (x86)\APC\PowerChute Personal Edition\Display.exe [2011-8-24 271736]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ \0
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\IMFservice]
@="Service"
.
S2 AdvancedSystemCareService5;Advanced SystemCare Service 5;c:\program files (x86)\IObit\Advanced SystemCare 5\ASCService.exe [2011-12-14 494424]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2009-06-30 c:\windows\Tasks\HPCeeScheduleForHoward.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-11-07 19:12]
.
2011-11-18 c:\windows\Tasks\PCDRScheduledMaintenance.job
- c:\program files\PC-Doctor for Windows\pcdr5cuiw32.exe [2008-09-10 16:43]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files (x86)\quicktime\qttask.exe" [2011-10-24 421888]
"Adobe ARM"="c:\program files (x86)\common files\adobe\arm\1.0\adobearm.exe" [2011-03-30 937920]
"combofix"="c:\combofix\CF7006.3XE" [2008-01-21 363008]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uStart Page = hxxp://xfinity.comcast.net/?
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Free YouTube Download - c:\users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: knowledgeanywhere.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{6778613D-616B-4A6C-9856-65DE943CF424} - (no file)
URLSearchHooks-{872b5b88-9db5-4310-bdd0-ac189557e5f5} - (no file)
WebBrowser-{872B5B88-9DB5-4310-BDD0-AC189557E5F5} - (no file)
HKLM-Run-Windows Defender - c:\program files (x86)\Windows Defender\MSASCui.exe
HKLM-Run-SmartMenu - c:\program files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCD5SRVC{8AAF211B-043E02A9-05040000}]
"ImagePath"="\??\c:\progra~1\PC-DOC~1\PCD5SRVC_x64.pkms"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,33,95,a3,f5,c8,76,88,4e,af,30,94,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,33,95,a3,f5,c8,76,88,4e,af,30,94,\
.
[HKEY_USERS\S-1-5-21-1219702742-3466656278-1990415898-1001\Software\SecuROM\License information*]
"datasecu"=hex:c2,a7,e6,a4,3d,f3,21,ad,b5,56,cd,5a,26,1d,37,98,19,9b,d0,88,13,
04,80,6b,5b,5b,5e,8f,31,b3,af,18,7d,66,ab,76,07,0a,40,7b,44,d3,4e,cc,83,1c,\
"rkeysecu"=hex:ab,69,dc,71,18,5e,8d,e8,4c,36,ed,59,91,e1,b5,df
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
c:\program files (x86)\APC\PowerChute Personal Edition\mainserv.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
c:\program files (x86)\APC\PowerChute Personal Edition\dataserv.exe
c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
c:\program files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
.
**************************************************************************
.
Completion time: 2012-01-13 20:59:49 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-14 01:59
.
Pre-Run: 350,854,361,088 bytes free
Post-Run: 350,726,930,432 bytes free
.
- - End Of File - - 78FBEAAEDDC67380404468B22C9C3AFE

no errors or problems while it was running.

#7 tumtumm

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Posted 13 January 2012 - 09:37 PM

noticed after combofix ran i lost my network icon in the notification tray next to my clock, i checked its not hidden is there a way to get it back?

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 January 2012 - 11:53 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 tumtumm

tumtumm
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  • Members
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  • Local time:04:26 PM

Posted 14 January 2012 - 12:42 AM

only small issue is that my network icon has gone missing and i dont know how to get it back: heres the repeat combofix log:
ComboFix 12-01-13.05 - Amy 01/14/2012 0:15.2.4 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3965.2352 [GMT -5:00]
Running from: c:\users\Amy\Desktop\ComboFix.exe
Command switches used :: c:\users\Amy\Desktop\CFScript.txt
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: IObit Malware Fighter *Disabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-12-14 to 2012-01-14 )))))))))))))))))))))))))))))))
.
.
2012-01-14 05:28 . 2012-01-14 05:31 -------- d-----w- c:\users\Amy\AppData\Local\temp
2012-01-14 05:28 . 2012-01-14 05:28 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2012-01-14 05:28 . 2012-01-14 05:28 -------- d-----w- c:\users\Howard\AppData\Local\temp
2012-01-14 05:28 . 2012-01-14 05:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-14 02:57 . 2012-01-14 02:58 -------- d-----w- c:\program files (x86)\Strange Cases - The Lighthouse Mystery
2012-01-14 02:54 . 2012-01-14 02:54 -------- d-----w- c:\program files (x86)\Strange Cases - The Tarot Card Mystery
2012-01-13 23:14 . 2012-01-13 23:14 -------- d-----w- c:\programdata\SpecialBit Games
2012-01-13 23:12 . 2012-01-13 23:13 -------- d-----w- c:\program files (x86)\Haunted Hotel II - Believe the Lies
2012-01-13 23:11 . 2012-01-13 23:11 -------- d-----w- c:\program files (x86)\Haunted Hotel
2012-01-13 23:09 . 2012-01-14 02:53 -------- d-----w- c:\program files (x86)\bfgclient
2012-01-13 23:08 . 2012-01-14 02:52 -------- d-----w- C:\BigFishGamesCache
2012-01-12 00:45 . 2011-11-25 16:25 451072 ----a-w- c:\windows\system32\winsrv.dll
2012-01-12 00:30 . 2011-10-25 16:13 1570816 ----a-w- c:\windows\system32\quartz.dll
2012-01-12 00:30 . 2011-10-25 15:58 1314816 ----a-w- c:\windows\SysWow64\quartz.dll
2012-01-12 00:30 . 2011-10-25 15:58 497152 ----a-w- c:\windows\SysWow64\qdvd.dll
2012-01-12 00:29 . 2011-10-25 16:13 352256 ----a-w- c:\windows\system32\qdvd.dll
2012-01-12 00:22 . 2011-12-01 15:29 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2012-01-12 00:22 . 2011-12-01 15:21 2409784 ----a-w- c:\program files (x86)\Windows Mail\OESpamFilter.dat
2012-01-09 04:36 . 2012-01-09 04:36 388096 ----a-r- c:\users\Amy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-09 04:36 . 2012-01-09 04:36 -------- d-----w- c:\program files (x86)\Trend Micro
2012-01-08 13:24 . 2012-01-08 13:24 -------- d-----w- C:\found.000
2012-01-08 11:12 . 2012-01-08 11:12 -------- d-----w- c:\users\Howard\AppData\Roaming\Apple Computer
2012-01-07 07:45 . 2012-01-07 07:45 -------- d-----w- C:\APCPowerChuteConfig
2012-01-07 02:28 . 2012-01-07 02:28 -------- d-----w- c:\program files (x86)\APC
2012-01-07 02:26 . 2012-01-07 02:26 8398848 ----a-w- c:\users\Amy\PCPE_3.0.1.msi
2012-01-06 17:22 . 2012-01-06 17:22 -------- d-----w- c:\users\UpdatusUser\AppData\Local\CrashDumps
2012-01-06 09:00 . 2012-01-06 09:00 -------- d-----w- c:\users\Amy\AppData\Roaming\Tific
2012-01-05 21:53 . 2012-01-05 21:53 -------- d-----w- c:\users\Amy\AppData\Roaming\NVIDIA
2012-01-05 20:33 . 2012-01-05 20:33 -------- d-----w- c:\program files (x86)\LucasArts
2012-01-05 19:43 . 2012-01-05 19:43 -------- d-----w- c:\users\Amy\AppData\Roaming\DriverCure
2012-01-05 17:44 . 2001-09-05 09:18 225280 ----a-w- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll
2012-01-05 17:44 . 2001-09-05 09:18 77824 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
2012-01-05 17:44 . 2001-09-05 09:14 176128 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
2012-01-05 17:44 . 2001-09-05 09:13 32768 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
2012-01-01 11:31 . 2012-01-01 11:31 -------- d-----w- C:\N360_BACKUP
2011-12-21 05:03 . 2011-12-21 05:03 -------- d-----w- c:\users\Amy\AppData\Roaming\Malwarebytes
2011-12-21 05:02 . 2011-12-21 05:02 -------- d-----w- c:\programdata\Malwarebytes
2011-12-21 05:02 . 2011-12-31 13:11 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-09 01:47 . 2010-05-26 19:42 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-12-15 02:20 . 2011-12-15 02:20 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2011-12-11 07:43 . 2011-12-11 07:43 2324 ----a-w- c:\users\Amy\AppData\Local\VWL122B.tmp
2011-12-11 07:38 . 2011-12-11 07:38 2324 ----a-w- c:\users\Amy\AppData\Local\VWL9D3A.tmp
2011-12-11 07:36 . 2011-12-11 07:36 2324 ----a-w- c:\users\Amy\AppData\Local\VWL3DDC.tmp
2011-12-11 07:33 . 2011-12-11 07:33 2324 ----a-w- c:\users\Amy\AppData\Local\VWLFCF6.tmp
2011-12-11 07:30 . 2011-12-11 07:30 2324 ----a-w- c:\users\Amy\AppData\Local\VWLD450.tmp
2011-12-11 07:21 . 2011-12-11 07:21 2324 ----a-w- c:\users\Amy\AppData\Local\VWL1566.tmp
2011-12-10 20:24 . 2011-04-03 08:31 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-29 09:52 . 2008-11-07 05:17 525792 ----a-w- c:\windows\DIFxAPI.dll
2011-11-23 13:57 . 2011-12-14 03:21 2764800 ----a-w- c:\windows\system32\win32k.sys
2011-11-20 02:18 . 2011-11-20 02:18 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2011-11-20 02:17 . 2011-11-20 02:17 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll
2011-11-16 16:23 . 2012-01-12 01:04 377344 ----a-w- c:\windows\SysWow64\winhttp.dll
2011-11-08 14:58 . 2011-12-14 03:39 2048 ----a-w- c:\windows\system32\tzres.dll
2011-11-08 14:42 . 2011-12-14 03:39 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-11-04 01:53 . 2011-12-14 02:59 2309120 ----a-w- c:\windows\system32\jscript9.dll
2011-11-04 01:44 . 2011-12-14 02:59 1390080 ----a-w- c:\windows\system32\wininet.dll
2011-11-04 01:44 . 2011-12-14 02:59 1493504 ----a-w- c:\windows\system32\inetcpl.cpl
2011-11-04 01:34 . 2011-12-14 02:59 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-11-03 22:47 . 2011-12-14 02:59 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll
2011-11-03 22:40 . 2011-12-14 02:59 1427456 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2011-11-03 22:39 . 2011-12-14 02:59 1127424 ----a-w- c:\windows\SysWow64\wininet.dll
2011-11-03 22:31 . 2011-12-14 02:59 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-10-25 16:09 . 2011-12-14 03:21 85504 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-24 18:29 . 2011-10-24 18:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 18:29 . 2011-10-24 18:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2011-10-20 03:15 . 2011-11-26 21:12 22872 ----a-w- c:\windows\system32\RegistryDefragBootTime.exe
2011-10-20 02:17 . 2011-07-27 04:38 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-19 00:53 . 2011-11-29 09:51 2957544 ----a-w- c:\windows\system32\drivers\RTKVHD64.sys
2011-10-18 23:10 . 2011-11-29 09:51 99432 ----a-w- c:\windows\system32\RCoInst64.dll
2011-10-18 18:55 . 2011-11-29 09:51 331880 ----a-w- c:\windows\system32\RtlCPAPI64.dll
2011-10-18 18:47 . 2011-11-29 09:51 1914472 ----a-w- c:\windows\system32\RtkApi64.dll
2011-10-18 16:05 . 2011-11-29 09:51 2528872 ----a-w- c:\windows\system32\RtPgEx64.dll
2011-10-17 22:30 . 2011-11-29 09:51 3213928 ----a-w- c:\windows\system32\RtkAPO64.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2012-01-14_01.52.25 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-01-21 03:20 . 2012-01-14 01:51 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2008-01-21 03:20 . 2012-01-14 05:30 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2008-01-21 03:20 . 2012-01-14 01:51 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2008-01-21 03:20 . 2012-01-14 05:30 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2008-01-21 02:23 . 2012-01-14 05:31 79054 c:\windows\system32\WDI\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 15:45 . 2012-01-14 05:32 83166 c:\windows\system32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2009-05-05 02:49 . 2012-01-14 05:32 26536 c:\windows\system32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-1219702742-3466656278-1990415898-1001_UserData.bin
- 2010-06-29 00:24 . 2012-01-14 01:20 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat
+ 2010-06-29 00:24 . 2012-01-14 02:33 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat
+ 2009-05-04 21:35 . 2012-01-14 03:00 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-05-04 21:35 . 2012-01-14 01:26 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-05-04 21:35 . 2012-01-14 03:00 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-05-04 21:35 . 2012-01-14 01:26 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-05-04 21:35 . 2012-01-14 03:00 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-05-04 21:35 . 2012-01-14 01:26 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2012-01-14 02:43 . 2012-01-14 02:43 9560 c:\windows\system32\networklist\icons\{20DD7B22-FE8B-445A-91D8-DEBE08231B8F}_48.bin
+ 2012-01-14 02:43 . 2012-01-14 02:43 4280 c:\windows\system32\networklist\icons\{20DD7B22-FE8B-445A-91D8-DEBE08231B8F}_32.bin
+ 2012-01-14 02:43 . 2012-01-14 02:43 2456 c:\windows\system32\networklist\icons\{20DD7B22-FE8B-445A-91D8-DEBE08231B8F}_24.bin
+ 2012-01-14 05:30 . 2012-01-14 05:30 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2012-01-14 01:51 . 2012-01-14 01:51 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2012-01-14 01:51 . 2012-01-14 01:51 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2012-01-14 05:30 . 2012-01-14 05:30 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2008-01-21 03:20 . 2012-01-14 05:30 442368 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2008-01-21 03:20 . 2012-01-14 01:51 442368 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2010-09-27 05:45 . 2012-01-14 01:49 333540 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2010-09-27 05:45 . 2012-01-14 05:28 333540 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2010-09-27 05:45 . 2012-01-14 01:49 4208816 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-1219702742-3466656278-1990415898-1001-8192.dat
+ 2010-09-27 05:45 . 2012-01-14 05:28 4208816 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-1219702742-3466656278-1990415898-1001-8192.dat
- 2011-07-18 13:33 . 2012-01-14 01:50 2888788 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-1219702742-3466656278-1990415898-1001-12288.dat
+ 2011-07-18 13:33 . 2012-01-14 05:28 2888788 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-1219702742-3466656278-1990415898-1001-12288.dat
+ 2011-07-17 06:19 . 2012-01-14 05:28 28874072 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-1219702742-3466656278-1990415898-1001-4096.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"p9pl3659959979186922236"="\\?\globalroot\Device\HarddiskVolume1\Users\Amy\AppData\Local\Temp\p9pl3659959979186922236.tmp" [?]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"Advanced SystemCare 5"="c:\program files (x86)\IObit\Advanced SystemCare 5\ASCTray.exe" [2011-12-14 619352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"KBD"="c:\program files (x86)\Hewlett-Packard\KBD\KbdStub.EXE" [2008-07-21 12288]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"HP Health Check Scheduler"="c:\program files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
"IObit Malware Fighter"="c:\program files (x86)\IObit\IObit Malware Fighter\IMF.exe" [2011-10-08 4441944]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"TSMAgent"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe" [2008-10-18 1152296]
"DVDAgent"="c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2008-12-01 1148200]
"CLMLServer for HP TouchSmart"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe" [2008-10-18 189736]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
APC UPS Status.lnk - c:\program files (x86)\APC\PowerChute Personal Edition\Display.exe [2011-8-24 271736]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ \0
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\IMFservice]
@="Service"
.
S2 AdvancedSystemCareService5;Advanced SystemCare Service 5;c:\program files (x86)\IObit\Advanced SystemCare 5\ASCService.exe [2011-12-14 494424]
.
.
Contents of the 'Scheduled Tasks' folder
.
2009-06-30 c:\windows\Tasks\HPCeeScheduleForHoward.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-11-07 19:12]
.
2011-11-18 c:\windows\Tasks\PCDRScheduledMaintenance.job
- c:\program files\PC-Doctor for Windows\pcdr5cuiw32.exe [2008-09-10 16:43]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmartMenu"="c:\program files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [BU]
"QuickTime Task"="c:\program files (x86)\quicktime\qttask.exe" [2011-10-24 421888]
"Adobe ARM"="c:\program files (x86)\common files\adobe\arm\1.0\adobearm.exe" [2011-03-30 937920]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://xfinity.comcast.net/?
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Free YouTube Download - c:\users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: knowledgeanywhere.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCD5SRVC{8AAF211B-043E02A9-05040000}]
"ImagePath"="\??\c:\progra~1\PC-DOC~1\PCD5SRVC_x64.pkms"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,33,95,a3,f5,c8,76,88,4e,af,30,94,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,33,95,a3,f5,c8,76,88,4e,af,30,94,\
.
[HKEY_USERS\S-1-5-21-1219702742-3466656278-1990415898-1001\Software\SecuROM\License information*]
"datasecu"=hex:c2,a7,e6,a4,3d,f3,21,ad,b5,56,cd,5a,26,1d,37,98,19,9b,d0,88,13,
04,80,6b,5b,5b,5e,8f,31,b3,af,18,7d,66,ab,76,07,0a,40,7b,44,d3,4e,cc,83,1c,\
"rkeysecu"=hex:ab,69,dc,71,18,5e,8d,e8,4c,36,ed,59,91,e1,b5,df
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
c:\program files (x86)\APC\PowerChute Personal Edition\mainserv.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
c:\program files (x86)\APC\PowerChute Personal Edition\dataserv.exe
c:\program files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files (x86)\APC\PowerChute Personal Edition\apcsystray.exe
c:\program files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
.
**************************************************************************
.
Completion time: 2012-01-14 00:38:21 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-14 05:38
.
Pre-Run: 350,123,601,920 bytes free
Post-Run: 350,027,255,808 bytes free
.
- - End Of File - - DFC41B51B61C604500B1F36570762915

#10 gringo_pr

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Posted 14 January 2012 - 12:51 AM

1.Right-click on the "My network Places" or "Network Neighborhood" icon on the desktop and click properties. If this icon is not available open "Network connections" from the Control Panel.
2.Within the network connections window, right-click on the network you wish to view the network icon for and click Properties. For example, right-click on "Local Area Connection" and click properties.
3.Finally, within the properties window, check the "Show icon in taskbar when connected" or "Show icon in notification area when connected" box at the bottom of the window
4.Click the "Ok" button.
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#11 tumtumm

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Posted 14 January 2012 - 10:13 PM

okay got my network icon back, :thumbsup: thank you :clapping:

anything else you want me to run?

#12 gringo_pr

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Posted 15 January 2012 - 01:23 PM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
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#13 tumtumm

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Posted 15 January 2012 - 07:56 PM

Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.4.6
Adobe Shockwave Player 11.5
Advanced SystemCare 5
Apple Application Support
Apple Software Update
Big Fish Games: Game Manager
CDisplay
Compatibility Pack for the 2007 Office system
Enhanced Multimedia Keyboard Solution
EVE Online (remove only)
EverQuest Platinum
Free Realms
Game Booster 3
Haunted Hotel
Haunted Hotel II: Believe the Lies
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Advisor
HP Customer Experience Enhancements
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP Picasso Media Center Add-In
HP Recovery Manager RSS
HP Total Care Setup
HP Update
HPAsset component for HP Active Support Library
IObit Malware Fighter
Japanese Fonts Support For Adobe Reader 9
Java™ 6 Update 26
Java™ 6 Update 30
Left 4 Dead
LightScribe System Software
LightScribe Template Labeler
Malwarebytes Anti-Malware version 1.60.0.1800
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
muvee Reveal
Norton Security Suite
NVIDIA 3D Vision Controller Driver
Planet Horse
PowerChute Personal Edition 3.0.0.1
Python 2.5.2
QuickTime
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
sp41099
sp44626
Spelling Dictionaries Support For Adobe Reader 9
Star Wars Jedi Knight Jedi Academy
Station Launcher
Steam
Strange Cases - The Lighthouse Mystery
Strange Cases: The Tarot Card Mystery
System Requirements Lab
The Island Castaway
Turbo Trio
Uninstall Dual Mode Camera (TDC13E0)
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
ViiKii Desktop Plug-in
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Xvid 1.2.1 final uninstall


this is the report found in the C:\Qoobox\Add-Remove Programs.txt

#14 gringo_pr

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Posted 15 January 2012 - 08:04 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.6
Java™ 6 Update 26


and click on remove

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#15 tumtumm

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Posted 16 January 2012 - 12:04 AM

hey gringo i tried to uninstall the
Adobe Reader 9.4.6
Java™ 6 Update 26
it said they did and when my system rebooted after the TFC ran it says they are still there on the add-remove program and will not let me uninstall them.

is there a way to completly remove them as their uninstall programs are not working?




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