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Sp 2 Update To Xp Home


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#1 Masham 40

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Posted 09 February 2006 - 05:27 PM

Greetings...I am a new member with a problem. I am not sure if has been discussed before on this wonderful site which I have just discovered.

The problem: After I installed the SP2 Update for XP Home, I lost the ability to access websites through IE that require a secure access. For example, I can no longer access Yahoo, Hotmail, my bank, or my Frequent Flyer plan account , just to name a few.

I get that annoying "The page Cannot be Displayed" every time.

I have had the help of a computer savvy friend and we ( well mostly he!! ) have worked our way through the Microsoft Support pages ( they actually have a page for the problem ) and been on the phone for couple of hours with my ISP where a very helpful woman has made some suggestions and appears to know of the problem. Nothing has worked as yet, however we are closing in on the Norton software that I have on my computer as perhaps being the culprit in my case.

The computer is a quite new SONY VAIO PCV -V200G.

The Update also disabled my SONY Memory Stick Controller but that I believe is a different issue that I will raise with SONY.

Can anyone suggest other possible causes and/or fixes. Thanks...

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#2 Enthusiast

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Posted 09 February 2006 - 05:54 PM

The following Microsoft page relates to how to solve several issues regarding SP2:

http://support.microsoft.com/default.aspx?...fh;ln;xpsp2swhw

If that doesn't fix your problem:

Call 888-SP2-HELP for assistance.

Microsoft Security Product Support Policy

Microsoft Policy
Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft subsidiaries. Phone numbers for international support can be found at: http://support.microsoft.com/common/international.aspx

#3 usasma

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Posted 12 February 2006 - 08:33 AM

After trying Enthusiast's suggestions you might want to try a repair of IE:
http://support.microsoft.com/default.aspx?kbid=318378
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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