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#1 Sunbeam

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Posted 05 November 2004 - 10:56 PM

Hello everyone, I am new here so I thought I would come by and introduce myself.I am Sunbeam, and I am having problems with a lot of spy ware. This has just recently begun so I am trying to find out what I done to let them in and keep coming in. :thumbsup:

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#2 Pandy

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Posted 05 November 2004 - 11:45 PM

Hello Sunbeam. That frowny face sure doesn't match your member name does it? Do you know how to submit a hijackThis log? Read this topic

How to submit an HjT log

Read this carefully and do not try to fix anything with HijackThis until someone who is an expert tells you what to check. I hope you get your spyware problems worked out.

Edited by Pandy, 05 November 2004 - 11:46 PM.

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#3 phawgg

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Posted 05 November 2004 - 11:53 PM

welcome to bleepingcomputer Sunbeam. Like Pandy says, the best thing to do would be to let us see a HijackThis log. Even better would be for you to do a few steps ahead of time so make it easier to fix and so you know even more about the problems you have.

Check out this tutorial about Malware and then follow the steps listed below:

Step 1:
Download Spybot and Adaware from the following locations and install them. You should run both programs and clean up what it finds. This is to gaurantee that you find the most malware you can installed on your computer.

Before running the scans on both programs, it is mandatory that you update the programs. There are update options in each program when you run them.

Spybot

Ad-aware

If you would like to learn more about how to use these two programs with the proper settings you can read the tutorials below:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer.

Using Spybot - Search & Destroy to remove Spyware, Malware, & Hijackers from Your Computer.

When you scan with both programs, fix everything that it finds.

When you are done with the scan and fixing the items. Please continue with the next step.

Step 2:

It is important that you run Spybot and Adaware before you proceed with this step. Fixing enties with Hijackthis may leave behind unwanted files on your computer if the previous step was not done first.

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program. Click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post here, and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial on using HijackThis you can click on the link below:

Using HijackThis to Remove Spyware, Browser Hijackers, and Dialers
patiently patrolling, plenty of persisant pests n' problems ...




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