My Toshiba Satellite L650 started slowing down and freezing every hour or so while for a few weeks which progressively got more often. I thought it was the new modem/router the cable company installed and maybe got a bad virus. I purchased Norton 2012 and after talking w/Toshiba support did a system restore by holding down the "0" button. This seemed to work but not for long, a week later the same issues were occurring. I did another system restore and it worked for a couple of days. Chkdsk did find bad clusters. Now start up repair keeps trying to fix it when I turn it on but it can't.
I have ordered a new hard drive from Tiger Direct a few days ago, it is on back order, not sure when I'll get it.
I'm afraid to use the start up repair disk that I made on the new hard drive when it does come.
My questions are: is there any other way I should be going about fixing this 14 month old laptop?
Also, I don't have the original software disks, they didn't come with the computer so I either have to order a copy from Toshiba or should I use that repair disk? Can software cause an issue like this?
Thank you for your help and time.
Edited by Deb8bie, 08 January 2012 - 09:36 AM.