Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I can't remove Trojan:DOS/Alureon.e I've used a lot of things already please help


  • This topic is locked This topic is locked
23 replies to this topic

#1 Artanderxia

Artanderxia

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 08 January 2012 - 09:01 AM

Please help

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:57 AM

Posted 08 January 2012 - 08:18 PM

Hello have you done this?


Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.



If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1 <<<== Use this one first.

Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
[color=green]Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Artanderxia

Artanderxia
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 14 January 2012 - 11:41 AM

Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.14.02

Windows Vista Service Pack 1 x86 NTFS
Internet Explorer 8.0.6001.19088
Justin :: JUSTIN-PC [administrator]

Protection: Enabled

1/14/2012 8:38:59 AM
mbam-log-2012-01-14 (08-38-59).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 435084
Time elapsed: 2 hour(s), 52 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKLM\SOFTWARE\Mozilla\Firefox\extensions|ClickPotatoLite@ClickPotatoLite.com (Adware.ClickPotato) -> Data: C:\Program Files\ClickPotatoLite\bin\10.0.668.0\firefox\extensions -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 6
C:\Users\Justin\Downloads\cnet2_SolveigMM_HyperCam_3_3_1109_27_exe.exe (PUP.CNET.Adware.Bundle) -> No action taken.
C:\Qoobox\Quarantine\C\Program Files\ClickPotatoLite\bin\10.0.668.0\LaunchHelp.dll.vir (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Users\Justin\Downloads\WhiteSmokeInstaller_9128.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\Justin\Downloads\Battle.NET_CDKey_Generator_Version_2.0__New_2011.exe (Backdoor.Agent) -> Quarantined and deleted successfully.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\{E9C1E1AC-C9B2-4c85-94DE-9C1518918D02}.tlb (Rootkit.Zeroaccess) -> Quarantined and deleted successfully.
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\{E9C1E1AC-C9B2-4c85-94DE-9C1518918D02}.tlb (Rootkit.Zeroaccess) -> Quarantined and deleted successfully.

(end)

I finally did what you asked sorry for the wait but I think I still have it

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:57 AM

Posted 14 January 2012 - 09:49 PM

Ok, you did run the TDSS? I take it nothing was found.

This infected your whole machine. Battle.NET_CDKey_Generator_

IMPORTANT NOTE: The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

Before we can continue, I need you to remove all cracks and keygens immediately to reduce the risk of infection/reinfection. If not, then we are just wasting time trying to clean your system. Further, other tools used during the disinfection process may detect crack and keygens so we need to ensure they have been removed.

Using these types of programs or the websites you visited to get them is almost a guaranteed way to get yourself infected!!


You now have Rootkits that need special removal/


Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Artanderxia

Artanderxia
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 14 January 2012 - 10:14 PM

How do you know Battle.NET_CDKey_Generator_
Was the one that infected?

Edited by Artanderxia, 14 January 2012 - 10:14 PM.


#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:57 AM

Posted 14 January 2012 - 10:45 PM

C:\Users\Justin\Downloads\Battle.NET_CDKey_Generator_Version_2.0__New_2011.exe (Backdoor.Agent) -> Quarantined and deleted successfully

Probably not the game but the KeyGen

see VirusTotal

Edited by boopme, 14 January 2012 - 10:46 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Artanderxia

Artanderxia
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 15 January 2012 - 01:38 PM

Virus Total what is that supposed to be telling me ?

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:57 AM

Posted 15 January 2012 - 03:41 PM

It lists all the names of the infections in that CDKey_Generator infection.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Artanderxia

Artanderxia
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 15 January 2012 - 06:48 PM

Okay thank you very much for all the help I'll do what you told me to do. So is it a rootkit or something?

#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:57 AM

Posted 15 January 2012 - 09:41 PM

Probably both a Rootkit with backdoor ability.
A backdoor Trojan can allow an attacker to
gain control of the system, log keystrokes, steal passwords, access personal
data, send malevolent outgoing traffic, and close the security warning
messages displayed by some anti-virus and security programs.

You should go to a known clean computer and change any passwords or security information held
on the infected computer. In particular, check whatever relates to online
banking financial transactions, shopping, credit cards, or sensitive
personal information. It is also wise to contact your financial institutions
to apprise them of your situation.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Artanderxia

Artanderxia
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 16 January 2012 - 09:15 AM

I'm not going to do that I'm sure that I'm fine. And just give me some time I'll get to what you told me to do

#12 Artanderxia

Artanderxia
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 16 January 2012 - 12:42 PM

I don't think the dds is working for me it says it should take only 3 minutes but even after that it is still doing it.

#13 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:57 AM

Posted 16 January 2012 - 06:50 PM

If you cannot get DDS to work, please try this instead.

Please download OTL by OldTimer and save it to your Desktop.
  • Close all other applications and windows so that you have nothing open.
  • Double click on the Posted Image icon on your desktop.

    Vista/Windows 7 users right-click and select Run As Administrator.
    If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • Under Output, ensure that Minimal Output is selected.
  • Click the "Scan All Users" checkbox.
    Leave the remaining selections to the default settings.
  • Click the Posted Image button.
  • Do not use the computer while the scan is in progress.
  • When the scan is complete, two log files will open in Notepad:
    • OTListIt.txt <- (will be maximized)
    • Extras.txt <- (will be minimized in the Task Bar).
  • Both logs are automatically saved to the Desktop.
  • Please copy and paste the contents of OTListIt.txt and Extras.txt in your next reply.
    If the Extras.txt log is too long, you may need to add a second reply to your thread or upload it as an attachment.
  • Click the red X in the upper right corner to exit OTL.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If OTL did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Artanderxia

Artanderxia
  • Topic Starter

  • Members
  • 113 posts
  • OFFLINE
  •  
  • Local time:02:57 AM

Posted 17 January 2012 - 03:58 PM

Okay I really appreciate the help. What does it mean by "Scan all users"?

#15 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,078 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:57 AM

Posted 17 January 2012 - 04:33 PM

That means it will scan all accounts on the machine.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users