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Google redirects, cannot find igfxpers/hkcmd/igfxtray.exe


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11 replies to this topic

#1 hitme

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Posted 07 January 2012 - 02:16 PM

Hey there BleepingComputer. I'm trying to fix my friend's laptop since its infested with a couple of malware/spyware/viruses/etc. I did these years back when most forums were using HiJackThis to solve most of the problems.

So basically my friend wasn't able to open up certain programs including his browser (Chrome). After each start ups, there are notifications stating that certain executable files (see topic title) cannot be found. I managed to open up Chrome via safe mode (and regular start up) and there happens to be redirects when searching for virus/malware/spyware programs.

Here is the DDS/attach file. No GMER since its a 64-bit Win 7 OS.

Thanks in advance.

Attached Files



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#2 Gammo

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Posted 07 January 2012 - 03:26 PM

Download and Install Combofix

Download ComboFix from one of the following locations:

Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop *

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks

    Posted Image

    Posted Image
  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please make sure you include the ComboFix log in your next reply as well as describe how your computer is running now

unite_blue.png

Please post the final results, good or bad. We like to know!


#3 hitme

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Posted 08 January 2012 - 01:32 PM

Err.. we have a problem. After running ComboFix, it's trying to shut down but it's been in the shut down screen for a while now.

What to do? I don't want to force shut down it.

#4 Gammo

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Posted 08 January 2012 - 01:39 PM

You can manually shut it off (by holding the power button on your computer) and then turn it on again.

After that, please post the ComboFix log file. It should be located at C:\ComboFix.txt. If it isn't, try looking at C:\qoobox\combofix.txt. If it's not there either, please rerun combofix. :thumbup2:

unite_blue.png

Please post the final results, good or bad. We like to know!


#5 hitme

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Posted 08 January 2012 - 01:47 PM

Alright thanks. I thought I was going to get locked up if I forced it to shut down.

One other thing, it's currently preparing a log report. Is it suppose to take a while to do this?

EDIT

Yep, it's pretty slow gathering the log report. 15 minutes and counting.

Edited by hitme, 08 January 2012 - 01:54 PM.


#6 Gammo

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Posted 08 January 2012 - 01:53 PM

That depends on your definition of 'a while'. It takes more than 2 seconds, but it should take less than 20 minutes. ;)

Edited by Gammo, 08 January 2012 - 01:54 PM.

unite_blue.png

Please post the final results, good or bad. We like to know!


#7 hitme

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Posted 08 January 2012 - 02:07 PM

Here it is. Seems like all the missing .exes are there again and no more redirects when searching for anti-virus/spyware/malware programs on Google.

ComboFix 12-01-07.03 - JT 01/08/2012 10:02:25.1.1 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1979.1143 [GMT -8:00]
Running from: c:\users\JT\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\JT\AppData\Local\snx.exe
c:\windows\assembly\temp\@
c:\windows\assembly\temp\bckfg.tmp
c:\windows\assembly\temp\cfg.ini
c:\windows\assembly\temp\keywords
c:\windows\assembly\temp\kwrd.dll
c:\windows\system32\consrv.dll
c:\windows\system32\drivers\etc\hosts.ics
c:\windows\system32\java.exe
c:\windows\System64
.
.
((((((((((((((((((((((((( Files Created from 2011-12-08 to 2012-01-08 )))))))))))))))))))))))))))))))
.
.
2012-01-08 18:17 . 2012-01-08 18:17 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-16 02:43 . 2011-12-16 02:43 -------- d-----w- c:\users\JT\AppData\Local\Microsoft Help
2011-12-14 06:05 . 2011-11-24 04:52 3145216 ----a-w- c:\windows\system32\win32k.sys
2011-12-14 06:05 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll
2011-12-14 06:05 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll
2011-12-14 06:05 . 2011-11-05 05:32 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-14 06:05 . 2011-11-05 04:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-30 21:46 . 2011-10-30 21:48 332392 ----a-w- c:\windows\system32\RtlCPAPI64.dll
2011-10-30 21:46 . 2011-10-30 21:48 2494056 ----a-w- c:\windows\system32\drivers\RTKVHD64.sys
2011-10-30 21:46 . 2011-10-30 21:48 2048104 ----a-w- c:\windows\system32\RtPgEx64.dll
2011-10-30 21:46 . 2011-10-30 21:48 1146984 ----a-w- c:\windows\system32\RTSnMg64.cpl
2011-10-30 21:46 . 2011-10-30 21:48 569960 ----a-w- c:\windows\system32\RtkApi64.dll
2011-10-30 21:46 . 2011-10-30 21:48 2625640 ----a-w- c:\windows\system32\RtkAPO64.dll
2011-10-30 21:46 . 2011-10-30 21:48 149608 ----a-w- c:\windows\system32\RtkCfg64.dll
2011-10-30 21:46 . 2011-10-30 21:48 1215592 ----a-w- c:\windows\system32\RTCOM64.dll
2011-10-30 21:46 . 2011-10-30 21:48 80488 ----a-w- c:\windows\system32\RCoInst64.dll
2011-10-30 21:46 . 2011-10-30 21:48 200800 ----a-w- c:\windows\system32\AERTAC64.dll
2011-10-30 21:46 . 2010-08-17 08:41 1251944 ----a-w- c:\windows\RtlExUpd.dll
2011-10-16 02:01 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-10-16 02:01 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-10-14 06:19 . 2011-10-14 06:19 3947272 ----a-w- c:\programdata\Microsoft\BingBar\BBSvc\7.0.822.0oemBingBarSetup-Partner.EXE
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPAdvisorDock"="c:\program files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe" [2010-02-10 1712184]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-05-19 2736128]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-30 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2010-12-14 421160]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-06-18 103992]
R2 HPWMISVC;HPWMISVC; [x]
R2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe [2010-07-23 126904]
R2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
R2 RtVOsdService;RtVOsdService Installer;c:\program files\Realtek\RtVOsd\RtVOsdService.exe [2010-06-24 315392]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-07-08 195336]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1201000.025\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1201000.025\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\BASHDefs\20101123.003\BHDrvx64.sys [2010-11-23 953904]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\IPSDefs\20101130.001\IDSvia64.sys [2010-10-19 476720]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1201000.025\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1201000.025\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]
S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-06-16 249648]
S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-05-21 140272]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-29 94264]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-11-27 132656]
S3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\DRIVERS\rtl8192se.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-05-19 17:36 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3750286747-3650928528-4169163313-1003Core.job
- c:\users\JT\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-30 07:43]
.
2012-01-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3750286747-3650928528-4169163313-1003UA.job
- c:\users\JT\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-30 07:43]
.
2011-12-11 c:\windows\Tasks\HPCeeScheduleForJT.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-01-05 10:53]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2011-10-30 6489704]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-06-18 8192]
"VX1000"="c:\windows\vVX1000.exe" [2009-07-01 762224]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-04-13 2399632]
"combofix"="c:\combofix\CF15682.3XE" [2010-11-20 345088]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 68.87.76.182 68.87.78.134
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\18.1.0.37\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\Java\Java Update\jusched.exe
c:\program files (x86)\Common Files\Java\Java Update\jucheck.exe
.
**************************************************************************
.
Completion time: 2012-01-08 10:58:48 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-08 18:58
.
Pre-Run: 253,493,927,936 bytes free
Post-Run: 253,473,607,680 bytes free
.
- - End Of File - - B98E2FFBF34699DD8D61100525D13A6E

Attached Files

  • Attached File  log.txt   15.69KB   1 downloads

Edited by Gammo, 08 January 2012 - 02:08 PM.


#8 Gammo

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Posted 08 January 2012 - 02:13 PM

That look a lot better. :)

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

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Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, click the "Update" tab and click the "Check For updates" button.
  • Once the updates were downloaded, click the "Scanner" tab, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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Please post the final results, good or bad. We like to know!


#9 hitme

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Posted 08 January 2012 - 02:16 PM

I already downloaded MSE a couple minutes ago. Would it be possible to have both MSE and MalwareBytes without any interference?

#10 Gammo

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Posted 08 January 2012 - 02:22 PM

Would it be possible to have both MSE and MalwareBytes without any interference?

That should be no problem.

The free version of Malwarebytes Anti Malware is an on-demand scanner only, meaning it only scans when you ask it to. It doesn't scan everything you download/open like MSE.

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Please post the final results, good or bad. We like to know!


#11 hitme

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Posted 08 January 2012 - 02:34 PM

Malwarebytes log. All clear.

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.08.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
JT :: JOHN-HP [administrator]

1/8/2012 11:25:45 AM
mbam-log-2012-01-08 (11-25-45).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 188478
Time elapsed: 4 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Thank you once again not only for assisting me, but also being able to respond blazing fast. Thank you BleepingComputer.

#12 Gammo

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Posted 08 January 2012 - 02:40 PM

Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. ^_^

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
    Posted Image
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

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  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

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Keep a backup of your important files
Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

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Make proper use of your anti-virus and firewall
You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.

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Keep all your software updated
It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.

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Use a safer web browser
Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.

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Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.
  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.

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Be careful
Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.

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Slow computer?
If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.

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I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!

Cheers,
Gammo :cool:

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Please post the final results, good or bad. We like to know!





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