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Random Reboots


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#1 OilCountryEast

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Posted 07 January 2012 - 02:06 PM

Good Day All,
I have a buddy's computer and it reboots randomly as I click on programs or navigate through Windows Control Panel or other Windows applications. I ran Windows Memory Diagnostic and Memtest86 and both came up clean. I don't think it's an overheating issue. The computer is nothing fancy...MB/HD/CD-DVD Drive/PWR SUPP. There are no external cards, network/video/sound...nothing. I ran Hijackthis and ran the log through an analyzer and it didn't report any "bad" exe's. I disabled the "Auto-Restart" on System Failure to try to get the BSOD so I could find an error code but when it does crash the screen is a total mess of lines and colors and I can't make out any words, if they're even there. Here are some specs:
XP SP3
MB: Biostar P4M900-M7 FE
400W Micro HPC Power Supply

Please let me know what additional information you need and I will supply it. Thank you for your time.

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#2 cryptodan

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Posted 07 January 2012 - 02:11 PM

when it does crash the screen is a total mess of lines and colors and I can't make out any words, if they're even there. Here are some specs:


That right there means the video card is dying. I would replace it.

#3 OilCountryEast

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Posted 07 January 2012 - 02:13 PM


when it does crash the screen is a total mess of lines and colors and I can't make out any words, if they're even there. Here are some specs:


That right there means the video card is dying. I would replace it.


There is no seperate video card...VGA slot is directly on MB

#4 cryptodan

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Posted 07 January 2012 - 02:18 PM

You are going to have to buy one:

Is this your motherboard?

http://www.newegg.com/Product/Product.aspx?Item=N82E16813138131

#5 OilCountryEast

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Posted 07 January 2012 - 02:22 PM

You are going to have to buy one:

Is this your motherboard?

http://www.newegg.com/Product/Product.aspx?Item=N82E16813138131


Looks like it...I'd say yes it's it.

#6 cryptodan

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Posted 07 January 2012 - 02:23 PM

What is your budget? if you need time to consult with your friend then take all the time you need. I will be here till I die.

#7 OilCountryEast

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Posted 07 January 2012 - 02:27 PM

What is your budget? if you need time to consult with your friend then take all the time you need. I will be here till I die.


We're sure already that this is the issue? Can't be anything else?

#8 cryptodan

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Posted 07 January 2012 - 02:30 PM

it is also a sign of overheating. have you cleaned out the processor heatsink and fan and the computer?

#9 OilCountryEast

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Posted 07 January 2012 - 02:32 PM

it is also a sign of overheating. have you cleaned out the processor heatsink and fan and the computer?


I blew them out as best as I could. BIOS reports the CPU Temp is around 35C

#10 cryptodan

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Posted 07 January 2012 - 02:34 PM

then its the video card dying.

#11 OilCountryEast

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Posted 07 January 2012 - 02:37 PM

Ok, so he's looking at a new MB...no doubt? If I can track down an exact replacement I can swap it without reloading the OS...correct?

#12 cryptodan

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Posted 07 January 2012 - 02:39 PM

no he is looking at a new video card.

Posted Image

You see the green slot that is where you put the video card.

#13 OilCountryEast

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Posted 07 January 2012 - 02:43 PM

no he is looking at a new video card.

Posted Image

You see the green slot that is where you put the video card.


A "new" video card would imply that there's an existing one in there now...no? It has no video card, the VGA Cable is connected directly to the MB VGA Port. Would that mean the issue is in the MB?

#14 cryptodan

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Posted 07 January 2012 - 02:45 PM

No the video card on the board can be disabled in the BIOS and a new one can be installed in the greenslot.

The motherboard is fine.

#15 OilCountryEast

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Posted 07 January 2012 - 02:48 PM

No the video card on the board can be disabled in the BIOS and a new one can be installed in the greenslot.

The motherboard is fine.


Ok good. Suggestions on a VC? I would guess with a setup this basic they're not doing anything too crazy. Bare bones should do the trick for thier needs.




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