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Help I have massive problems with my computer


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2 replies to this topic

#1 desmond885

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Posted 07 January 2012 - 09:01 AM

I have serious issues with my computer in crashes constantly at least once every two hrs. I blue screen with writing comes up to fast to read most off but it is a system warning and I see it dumping memory files.

I have some results from your program DDS wonder if anyone can help from this. My ask were to post my logs

Edited by desmond885, 07 January 2012 - 09:04 AM.


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#2 jgweed

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Posted 07 January 2012 - 09:56 AM

You have posted the logs in the right place, although I am not sure that your computer's problems are necessarily caused by malware from the information you have provided.
Whereof one cannot speak, thereof one should be silent.

#3 hamluis

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Posted 07 January 2012 - 01:09 PM

Reference: http://www.bleepingcomputer.com/forums/topic436764.html/page__p__2541794#entry2541794 .

Now that you have posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis




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