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PLEASE HELP! my screen went blank


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#1 reensama

reensama

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Posted 07 January 2012 - 02:28 AM

oh my god im panicking right now!!
what do i do?!!? i just followed the steps from this link and i did everything correctly but it went completely blank after i restarted it!!
i downloaded this http://www.bleepingcomputer.com/download/anti-virus/rkill
and this http://www.bleepingcomputer.com/download/anti-virus/malwarebytes-anti-malware
to remove the fake virus from window 7 antispyware or smething like that but i followed the instruction and i did everything it says but
but but it went completely blank!!! what am i going to do?!?!?!
this laptop right now is not mine.,.,so please...help me...what should i do?!
its all blank!! like all BLACK!! help!

Edited by Queen-Evie, 07 January 2012 - 08:35 AM.
moved from Windows 7 to AII


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