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consrv was not found


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28 replies to this topic

#1 elkk24

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Posted 06 January 2012 - 11:45 PM

Well it seems that my first post on this site would be a problem post
After a virus removal I am getting a blue screen that says, stop c0000135 unable to locate component this application has failed to start because consrv was not found.
Any help would be greatly appreciated

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#2 AustrAlien

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Posted 07 January 2012 - 12:06 AM

Hello and :welcome: to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.
AustrAlien
Google is my friend. Make Google your friend too.

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#3 elkk24

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Posted 07 January 2012 - 12:09 AM

thank you

#4 Elise

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Posted 07 January 2012 - 08:52 AM

Hello elkk24,

Do you have a vista DVD or do you see the Repair Windows option when you tap F8 on boot up?

regards, Elise


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#5 elkk24

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Posted 07 January 2012 - 09:34 AM

I have the vista cd and can get into recovery console, but no restore points

#6 Elise

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Posted 07 January 2012 - 10:03 AM

No need for that. :)

Download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

regards, Elise


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#7 elkk24

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Posted 07 January 2012 - 10:46 AM

Here is the scan log

Attached Files

  • Attached File  FRST.txt   35.54KB   7 downloads


#8 Elise

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Posted 07 January 2012 - 11:53 AM

Please run the fix below, then restart your computer normally and let me know if you encounter any problem.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flashdrive as fixlist.txt

SubSystems: [Windows] ==> ZeroAccess

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options.
Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

regards, Elise


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#9 elkk24

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Posted 07 January 2012 - 12:03 PM

Here is the fix log
By the way thanks for your help

Attached Files



#10 Elise

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Posted 07 January 2012 - 12:09 PM

Can you get into Windows now?

regards, Elise


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#11 elkk24

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Posted 07 January 2012 - 12:15 PM

Yes I can boot into windows now thanx

#12 Elise

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Posted 07 January 2012 - 12:18 PM

Then lets see what else needs to be done!

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards, Elise


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#13 elkk24

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Posted 07 January 2012 - 12:28 PM

I can only run this in safe mode

#14 elkk24

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Posted 07 January 2012 - 12:36 PM

here is the log

Attached Files

  • Attached File  dds.txt   14.64KB   0 downloads


#15 Elise

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Posted 07 January 2012 - 12:46 PM

What happens when you try to run it in normal mode? Can you please post also attach.txt (it will be minimized when the scan is done).

regards, Elise


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