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YouTube glitch


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#1 TechnicalDifficulty

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Posted 06 January 2012 - 10:26 PM

Hello,

Recently my computer has started acting wierd and freezing up when I try to view comments on YouTube in Internet Explorer. It's fine on YouTube when I'm watching videos, but if I try to view the comments page of a video my computer will freeze, the window will minimize and maximize itself on it's own, etc. I never had this problem before and near as I can tell it started happening after Microsoft auto-updated itself on my computer. When I open the Task Manager during a freeze it says the CPU usage is 100%, though I don't know what that means. If I use my Firefox browser there's no problem, but I hate Firefox.

My computer won't let me do a system restore for some reason so I can just revert back to before this problem started, but this has been going on for weeks and I can't figure out what's causing it.

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 cryptodan

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Posted 06 January 2012 - 10:37 PM

Please download and run Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

#3 TechnicalDifficulty

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Posted 06 January 2012 - 10:59 PM

Results of screen317's Security Check version 0.99.30
Windows 7 x86 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
AVG 2011
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
HijackThis 2.0.2
CCleaner
Java™ 6 Update 29
Java version out of date!
Adobe Flash Player 11.1.102.55
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox 6.0.2 Firefox out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe
AVG avgwdsvc.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````End of Log````````````



#4 cryptodan

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Posted 06 January 2012 - 11:02 PM

Please update both IE and firefox and update your Adobe Reader and Java.

#5 TechnicalDifficulty

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Posted 06 January 2012 - 11:24 PM

Please update both IE and firefox and update your Adobe Reader and Java.


How do I do this?

#6 cryptodan

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Posted 06 January 2012 - 11:33 PM

Firefox should automatically update, and IE can be updated via Windows Update. Adobe can be updated via http://www.adobe.com and java can be updated via http://www.java.com

#7 TechnicalDifficulty

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Posted 07 January 2012 - 01:47 AM

OK, I updated and everything seems to be back to normal. Thank you for the help!

#8 Animal

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Posted 07 January 2012 - 07:43 PM

You're welcome on behalf of the Bleeping Computer community. Thank you for letting us know you were successful.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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