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Agent-r.AWW threat detected by AVG


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5 replies to this topic

#1 pumex

pumex

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  • Local time:06:00 AM

Posted 06 January 2012 - 08:29 PM

My laptop had a problem with Vista Security 2012 (or something like that) and I think I got rid of it by using FixNCR.reg, RKill, MBAM.

After that MBAM scan provided clean log and while before that I couldn't do anything with the laptop (e.g. access files, Internet), after that "treatment" it went back to normal.

However, AVG full scan showed 3 infections - all with - Trojan horse Agent_r.AWW.

One of them was moved to the vault :

file c:\WINDOWS\winsxs\x86_microsoft-windows-nbsmb.....(long string of characters\smb.sys

but these 2 can't be moved - note in the results says -"object is white-listed (critical/system file that should not be removed):

file c:\WINDOWS\System32\drivers\smb.sys
file c:\WINDOWS\system32\DRIVERS\smb.sys

And now from time to time I'm getting "AVG Threat detected" message:

"File: c:\WINDOWS\System32\drivers\smb.sys
Threat: Trojan horse Agent_r.AWW.
Detected on open."

How can I get rid of this Agent_r.AWW trojan?

Thanks in advance for help.

pumex

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#2 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
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  • Gender:Male
  • Location:Orlando, Florida
  • Local time:09:00 AM

Posted 06 January 2012 - 09:45 PM

Hi,

After performing these scans, enter the results in your next post and also update me on the status of the PC.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.

================================================================================

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

================================================================================

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

================================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#3 pumex

pumex
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Posted 07 January 2012 - 03:12 AM

Thanks TheShooter93,

I followed your instructions and got almost full results - except finishing the GMER scan.

Unfortunately, my laptop was crashing during the scan... I started in normal mode and it crashed. I switched to Safe Mode and it crashed (blue screen). I unchecked the Devices, but during 2 attempts it crashed 2 times, so I didn't do any more of this.

However, I watched the Rootkit/Malware log (?) being prepared and noticed mentions regarding the suspicious file(s) - smb.sys, namely:

Type Name Value
.text smb.sys some number with letters, starting with 9
.text smb.sys some number with letters, starting with 9
.text smb.sys some number with letters, starting with 9
.text smb.sys some number with letters, starting with 9
.text smb.sys some number with letters, starting with 9

? c:\windows\system32\DRIVERS\smb.sys suspicious PE modification

Here are the logs you requested:

checkup.txt
Results of screen317's Security Check version 0.99.30
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
AVG 2011
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Secunia PSI (2.0.0.4003)
HijackThis 2.0.2
CCleaner
Java™ 6 Update 30
Java™ SE Runtime Environment 6
Adobe Flash Player 10.0.32.18 Flash Player out of Date!
Adobe Reader 8 Adobe Reader out of date!
Mozilla Firefox (3.0.19) Firefox out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````End of Log````````````
====

result.txt
MiniToolBox by Farbar
Ran by karolinka (administrator) on 06-01-2012 at 19:29:50
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

Hosts file not detected in the default directory
========================= IP Configuration: ================================

Intel® Wireless WiFi Link 4965AGN = Wireless Network Connection (Connected)
Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
The following helper DLL cannot be loaded: WSHELPER.DLL.
The following helper DLL cannot be loaded: IFMON.DLL.
The following command was not found: int ip dump.

Windows IP Configuration

Host Name . . . . . . . . . . . . : karolinka-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1E-37-5C-81-54
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-13-E8-F1-8E-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8538:d4f7:5e5c:e52f%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : January-06-12 12:17:48 PM
Lease Expires . . . . . . . . . . : January-06-12 8:17:48 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 218108904
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-19-62-49-00-1B-24-B6-28-F7
DNS Servers . . . . . . . . . . . : 64.59.160.13
64.59.160.15
64.59.161.68
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-24-B6-28-F7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FFED5106-B83C-4906-8224-4A088F0C7757}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4246B7FF-D8FF-47BD-8DE9-0D5CE6915CBB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{ACEE1C71-9C8B-4FB1-9B06-F57603C06A37}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Pinging google.com [74.125.127.147] with 32 bytes of data:

Reply from 74.125.127.147: bytes=32 time=21ms TTL=54

Reply from 74.125.127.147: bytes=32 time=22ms TTL=54



Ping statistics for 74.125.127.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 21ms, Maximum = 22ms, Average = 21ms



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=83ms TTL=52

Reply from 209.191.122.70: bytes=32 time=85ms TTL=52



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 83ms, Maximum = 85ms, Average = 84ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 1e 37 5c 81 54 ...... Bluetooth Device (Personal Area Network)
9 ...00 13 e8 f1 8e 55 ...... Intel® Wireless WiFi Link 4965AGN
8 ...00 1b 24 b6 28 f7 ...... Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
14 ...00 00 00 00 00 00 00 e0 isatap.{FFED5106-B83C-4906-8224-4A088F0C7757}
19 ...00 00 00 00 00 00 00 e0 isatap.{4246B7FF-D8FF-47BD-8DE9-0D5CE6915CBB}
18 ...00 00 00 00 00 00 00 e0 isatap.{ACEE1C71-9C8B-4FB1-9B06-F57603C06A37}
16 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
15 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
17 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.12 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.12 281
192.168.0.12 255.255.255.255 On-link 192.168.0.12 281
192.168.0.255 255.255.255.255 On-link 192.168.0.12 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.12 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.12 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
9 281 fe80::/64 On-link
9 281 fe80::8538:d4f7:5e5c:e52f/128
On-link
1 306 ff00::/8 On-link
9 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 mswsock.dll [File Not found] ()
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
Catalog9 11 mswsock.dll [File Not found] ()
Catalog9 12 mswsock.dll [File Not found] ()
Catalog9 13 mswsock.dll [File Not found] ()
Catalog9 14 mswsock.dll [File Not found] ()
Catalog9 15 mswsock.dll [File Not found] ()
Catalog9 16 mswsock.dll [File Not found] ()
Catalog9 17 mswsock.dll [File Not found] ()
Catalog9 18 mswsock.dll [File Not found] ()
Catalog9 19 mswsock.dll [File Not found] ()
Catalog9 20 mswsock.dll [File Not found] ()
Catalog9 21 mswsock.dll [File Not found] ()
Catalog9 22 mswsock.dll [File Not found] ()
Catalog9 23 mswsock.dll [File Not found] ()
Catalog9 24 mswsock.dll [File Not found] ()
Catalog9 25 mswsock.dll [File Not found] ()
Catalog9 26 mswsock.dll [File Not found] ()
Catalog9 27 mswsock.dll [File Not found] ()
Catalog9 28 mswsock.dll [File Not found] ()
Catalog9 29 mswsock.dll [File Not found] ()
Catalog9 30 mswsock.dll [File Not found] ()
Catalog9 31 mswsock.dll [File Not found] ()
Catalog9 32 mswsock.dll [File Not found] ()
Catalog9 33 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/06/2012 07:33:11 PM) (Source: Application Error) (User: )
Description: Faulting application nslookup.exe, version 6.0.6002.18005, time stamp 0x49e01d63, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000138, fault offset 0x00009f7d,
process id 0x1560, application start time 0xnslookup.exe0.

Error: (01/06/2012 07:32:55 PM) (Source: Application Error) (User: )
Description: Faulting application nslookup.exe, version 6.0.6002.18005, time stamp 0x49e01d63, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000138, fault offset 0x00009f7d,
process id 0x9d8, application start time 0xnslookup.exe0.

Error: (01/06/2012 07:31:53 PM) (Source: Application Error) (User: )
Description: Faulting application nslookup.exe, version 6.0.6002.18005, time stamp 0x49e01d63, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000138, fault offset 0x00009f7d,
process id 0x29c, application start time 0xnslookup.exe0.

Error: (01/06/2012 00:04:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\CONFIG.MSI\25CFE8.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (01/06/2012 00:04:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\CONFIG.MSI\25CFF2.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (01/06/2012 00:04:27 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\CONFIG.MSI\25CFF1.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (01/06/2012 00:04:26 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\CONFIG.MSI\25CFF0.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (01/06/2012 00:04:26 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\CONFIG.MSI\25CFEF.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (01/06/2012 00:04:26 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\CONFIG.MSI\25CFE7.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (01/06/2012 00:04:26 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\CONFIG.MSI\25CFEE.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============
Error: (01/06/2012 00:20:29 PM) (Source: Service Control Manager) (User: )
Description: CyberLink Task Scheduler (CTS)CyberLink Background Capture Service (CBCS)%%1070

Error: (01/06/2012 00:20:29 PM) (Source: Service Control Manager) (User: )
Description: CyberLink Background Capture Service (CBCS)

Error: (01/06/2012 00:18:44 PM) (Source: Service Control Manager) (User: )
Description: IPsec Policy AgentBFE

Error: (01/06/2012 00:18:44 PM) (Source: Service Control Manager) (User: )
Description: IKE and AuthIP IPsec Keying ModulesBFE

Error: (01/06/2012 00:18:44 PM) (Source: Service Control Manager) (User: )
Description: adfs%%2

Error: (01/06/2012 00:18:44 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (01/06/2012 00:18:44 PM) (Source: Service Control Manager) (User: )
Description: Computer Browser%%1060

Error: (01/06/2012 00:18:11 PM) (Source: Print) (User: SYSTEM)
Description: The print spooler failed to share printer FinePrint with shared resource name FINEPRT6. Error 1753. The printer cannot be used by others on the network.

Error: (01/06/2012 00:13:17 PM) (Source: DCOM) (User: )
Description: {C2BFE331-6739-4270-86C9-493D9A04CD38}

Error: (01/06/2012 11:56:54 AM) (Source: Service Control Manager) (User: )
Description: Apple Mobile Device1600001Restart the service


Microsoft Office Sessions:
=========================
Error: (06/06/2009 04:28:27 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 349543 seconds with 1140 seconds of active time. This session ended with a crash.

Error: (03/08/2009 00:07:35 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 26404 seconds with 900 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

7-Zip 4.60 beta
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.2)
Adobe AIR (Version: 1.5.3.9130)
Adobe Community Help (Version: 3.2.1)
Adobe Community Help (Version: 3.2.1.650)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.11)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Reader 8.2.6 (Version: 8.2.6)
Akamai NetSession Interface Service
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
µTorrent (Version: 2.2.1)
Audacity 1.2.6
AuthenTec Fingerprint Sensor Minimum Install (Version: 7.7.0.62)
AVG 2011 (Version: 10.0.1416)
AVG 2011 (Version: 10.0.2109)
Bonjour (Version: 3.0.0.10)
BookScan&Whiteboard Suite (Version: 1.0)
Brother BRAdmin Light 1.12 (Version: 1.12)
CardRecovery 5.30
CCleaner (Version: 2.35)
Celtx (2.7) (Version: 2.7 (en-US))
Content Transfer (Version: 1.0.0.07110)
D3DX10 (Version: 15.4.2368.0902)
Dynex All-in-1 Card Reader (Version: 2.00.04.02)
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
ESU for Microsoft Vista (Version: 2.0.3.1)
FaceFilter Studio Brother Edition (Version: 1.0)
FinePrint
Google Updater (Version: 2.4.2432.1652)
HijackThis 2.0.2 (Version: 2.0.2)
HP Active Support Library (Version: 2.0.9.1)
HP Active Support Library 32 bit components (Version: 1.0.9)
HP Customer Experience Enhancements (Version: 5.1.0.2278)
HP Doc Viewer (Version: 1.01.0005)
HP Easy Setup - Frontend (Version: 5.1.0.2279)
HP Help and Support (Version: 1.1.0)
HP Integrated Module with Bluetooth wireless technology (Version: 6.0.1.3700)
HP Photosmart Essential 2.0 (Version: 2.0)
HP Photosmart Essential2.5 (Version: 1.00.0000)
HP Quick Launch Buttons 6.20 B1 (Version: 6.20 B1)
HP QuickPlay 3.2
HP Update (Version: 4.000.005.007)
HP User Guides 0057 (Version: 1.03.0000)
HP Wireless Assistant (Version: 3.00 F1)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
HPNetworkAssistant (Version: 1.1.70)
Intel Matrix Storage Manager
Intel® Graphics Media Accelerator Driver
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
LightScribe 1.4.136.1 (Version: 1.4.136.1)
Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft IntelliPoint 8.0 (Version: 8.0.225.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox (3.0.19) (Version: 3.0.19 (en-US))
MSCU for Microsoft Vista (Version: 1.0.1.1)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network Magic (Version: 4.9.8225.0)
PaperPort Image Printer (Version: 1.00.0000)
PSSWCORE (Version: 2.00.5000)
Pure Networks Platform (Version: 10.2.8216.0)
QuickTime (Version: 7.66.71.0)
Realtek High Definition Audio Driver (Version: 6.0.1.5869)
Roxio Activation Module (Version: 1.0)
Roxio Creator Basic v9 (Version: 3.4.0)
Safari (Version: 5.31.21.10)
ScanSoft PaperPort 11 (Version: 11.1.0000)
Secunia PSI (2.0.0.4003) (Version: 2.0.0.4003)
Segoe UI (Version: 15.4.2271.0615)
Skype™ 4.0 (Version: 4.0.206)
Synaptics Pointing Device Driver (Version: 15.0.17.4)
System Requirements Lab
VeriSoft Access Manager (Version: 2.1.2.880.15)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
WinRAR archiver
Zero Assumption Recovery Version 9

========================= Memory info: ===================================

Percentage of memory in use: 59%
Total physical RAM: 2037.68 MB
Available physical RAM: 827.46 MB
Total Pagefile: 4316.53 MB
Available Pagefile: 2465.32 MB
Total Virtual: 2047.88 MB
Available Virtual: 1945.93 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:225.59 GB) (Free:119.54 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:7.29 GB) (Free:0.74 GB) NTFS
4 Drive g: (KINGSTON) (Removable) (Total:7.45 GB) (Free:2.68 GB) FAT32

========================= Users: ========================================

User accounts for \\KAROLINKA-PC

Administrator Guest karolinka


**** End of log ****
===

Spyware Scan Log
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/06/2012 at 09:35 PM

Application Version : 5.0.1142

Core Rules Database Version : 8112
Trace Rules Database Version: 5924

Scan type : Complete Scan
Total Scan Time : 01:44:39

Operating System Information
Windows Vista Home Premium 32-bit, Service Pack 2 (Build 6.00.6002)
UAC Off - Administrator

Memory items scanned : 331
Memory threats detected : 0
Registry items scanned : 37076
Registry threats detected : 0
File items scanned : 173057
File threats detected : 17

Adware.Tracking Cookie
accounts.google.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
.avgtechnologies.112.2o7.net [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
.accounts.google.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
accounts.youtube.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
accounts.youtube.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
accounts.youtube.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
.collective-media.net [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
.kontera.com [ C:\USERS\KAROLINKA\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\L5GVIPR0.DEFAULT\COOKIES.SQLITE ]
cdn.fondnessmedia.com [ C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\W3NXLEE8 ]
mediacast.realgravity.com [ C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\W3NXLEE8 ]
objects.tremormedia.com [ C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\W3NXLEE8 ]
vitamine.networldmedia.net [ C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\W3NXLEE8 ]

Trojan.Agent/Gen-Frauder
C:\USERS\KAROLINKA\DESKTOP\DOCUMENTS\DOCUMENTS\4R523E.EXE
C:\USERS\KAROLINKA\DESKTOP\DOCUMENTS\DOCUMENTS\VIOC7H03.EXE
==

Thanks in advance for help.
Can the problem be solved with something else than GMER?

Best regards.

pumex

#4 TheShooter93

TheShooter93

    Cody


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Posted 07 January 2012 - 03:54 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#5 pumex

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Posted 07 January 2012 - 05:57 PM

TheShooter93,
as you proposed, I created a new post here:

http://www.bleepingcomputer.com/forums/topic436843.html

Thanks for help!

pumex

#6 TheShooter93

TheShooter93

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Posted 08 January 2012 - 12:30 AM

You're welcome.

Good luck! :thumbup2:

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 





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