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iexplore.exe 2 instances but no window, multiple explorer.exe!?


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#1 Pajajn

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Posted 06 January 2012 - 08:19 PM

TDL4 !!! Hitman Pro found "boot configuration data BCD allows loading of unsigned drivers"
Please help me any malware expert"!


I noticed i had iexplore.exe running of 2 instances but havent opened internet explorer this logon session and i rebooted my laptop?!
Both malwarebytes and pandacloud finds nothing..

Picture from process explorer... iexplore.exe leading nowhere if you take a look!
http://imageshack.us/f/46/sshot1fr.jpg/

Please try to respond as quick as you can

many thanks on forehand

Edited by Pajajn, 06 January 2012 - 08:25 PM.


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#2 Broni

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Posted 06 January 2012 - 10:01 PM

Download TDSSKiller and save it to your desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

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#3 Pajajn

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Posted 07 January 2012 - 08:08 AM

TDSS cleaner came up clean even if i checked the lower two options :-/ The scan percantage hit rate of detection a rootkit isnt hundred right
maybe you could take a deeper look if you got time?

regards Pajajn

Edited by Orange Blossom, 25 November 2012 - 10:36 PM.


#4 Broni

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Posted 07 January 2012 - 11:58 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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