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Internet not functional after XP Security 2012 fix


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2 replies to this topic

#1 Blue Yoshi

Blue Yoshi

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Posted 06 January 2012 - 07:21 PM

*copied from old post*

Hello there.

After my computer had been infected with XP Security 2012, I used the guide on this website to remove it. The computer seems clear, but now the Internet does not work. I have received help in the Am I Infected Forum, and I put the missing files back where they were. The Internet still did not work, and a FSS scan reveals that the "Local host is blocked." I think that the computer could still be infected by a virus of some kind. I would appreciate receiving help.

Here is the DDS log

DDS
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_30
Run by *removed* at 20:14:54 on 2011-12-21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.621 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kyocera\FileUtility\NsCatCom.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kyocera\FileUtility\SFUSVC.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
mDefault_Page_URL = hxxp://www.dell.com
mStart Page = hxxp://www.dell.com
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\scanne~1.lnk - c:\program files\kyocera\fileutility\NsCatCom.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{5C6019B0-EA8D-4E3D-B73E-1956EC36DF80} : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\*removed*\application data\mozilla\firefox\profiles\c0akiyp0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\*removed*\application data\mozilla\firefox\profiles\c0akiyp0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\*removed*\application data\mozilla\firefox\profiles\c0akiyp0.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165648]
R1 MpKsl83e2c638;MpKsl83e2c638;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6d01f16c-2eee-4d18-8e55-b612d6789c17}\MpKsl83e2c638.sys [2011-12-21 29904]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 mbtumsg;Sharp USB Device for Modem Communication;c:\windows\system32\drivers\mbtumsg.sys [2011-5-6 99712]
.
=============== Created Last 30 ================
.
2011-12-22 01:12:01 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6d01f16c-2eee-4d18-8e55-b612d6789c17}\MpKsl83e2c638.sys
2011-12-22 01:11:57 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6d01f16c-2eee-4d18-8e55-b612d6789c17}\offreg.dll
2011-12-22 01:09:04 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-12-22 01:09:04 75264 ----a-w- c:\windows\system32\dllcache\ipsec.sys
2011-12-19 23:45:51 -------- d-sh--w- C:\found.000
2011-12-19 18:38:04 -------- d-----w- c:\documents and settings\6l family\local settings\application data\PCHealth
2011-12-15 23:28:27 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6d01f16c-2eee-4d18-8e55-b612d6789c17}\mpengine.dll
.
==================== Find3M ====================
.
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-10 11:54:13 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-10 09:27:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-11-01 20:35:20 81920 ----a-w- c:\windows\system32\ieencode.dll
2011-11-01 20:35:20 667136 ----a-w- c:\windows\system32\wininet.dll
2011-11-01 20:35:20 61952 ----a-w- c:\windows\system32\tdc.ocx
2011-11-01 16:07:10 1288704 ----a-w- c:\windows\system32\ole32.dll
2011-11-01 15:02:49 369664 ----a-w- c:\windows\system32\html.iec
2011-10-28 05:31:48 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-10-25 13:37:08 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-10-25 12:52:02 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-10-15 14:43:43 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-14 23:38:00 456192 ----a-w- c:\windows\system32\encdec.dll
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 20:15:51.56 ===============

The DDS attach log and the GMER log are attached. I have to mention that from what I saw the GMER scan caused a BSOD. I can't remember the specifics, but it had something to do with DRIVER NOT LESS EQUAL (something along those lines). The BSOD happened when I click the arrow next to the Rootkit/Malware tab on GMER and clicked on Processes, so I think I indirectly caused it to happen somehow.

And here is an FSS log.

Farbar Service Scanner
Ran by *blah* (administrator) on 06-01-2012 at 18:13:07
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
===========
wuauserv Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wuauserv registry key. The service key does not exist.
Checking LEGACY_wuauserv: Attention! Unable to open LEGACY_wuauserv\0000 registry key. The key does not exist.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(5) NetBT(5) PSched(7) Tcpip(3)
0x0700000004000000010000000200000003000000050000000600000007000000
Attention! IpSec Tag value should be 4

**** End of log ****

Thank you very much in advance!

Attached Files


I speak up against Malware!


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Posted 12 January 2012 - 07:25 PM

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