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unable to view video from some websites


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#1 tbirdford

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Posted 06 January 2012 - 06:55 PM

able to view video from yahoo.com and youtube.com but unable to view other video such as liveleak . I used filehippo.com update checker and downloaded adobe files that have my win 7 premium home 64 bit system playing youtube and yahoo and not liveleak website film clips, please help. I thought filehippo update checker was smarter than I but was wrong, I should have not downloaded . TIA

Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

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#2 cryptodan

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Posted 06 January 2012 - 06:59 PM

Can you link me to a video that wont play?

#3 tbirdford

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Posted 06 January 2012 - 07:02 PM

Can you link me to a video that wont play?


here is your video

http://www.liveleak.com/view?i=a0e_1325884340

#4 cryptodan

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Posted 06 January 2012 - 07:06 PM

Please download and run Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

#5 tbirdford

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Posted 06 January 2012 - 07:13 PM

Please download and run Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.



here is the results

Results of screen317's Security Check version 0.99.30
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
McAfee SecurityCenter
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 30
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````

#6 cryptodan

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Posted 06 January 2012 - 07:29 PM

You do not have flash installed:

Please visit http://www.adobe.com to install Flash.

#7 tbirdford

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Posted 06 January 2012 - 07:36 PM

You do not have flash installed:

Please visit http://www.adobe.com to install Flash.



I go to this website http://get.adobe.com/flashplayer/?promoid=BUIGP to d/l flash, something must be getting in the way so a complete uninstall then a complete install, I also have google chrome as the browser, I go the microsoft uninstall page and 64 bit flash player has always been there .I am thinking I MIGHT HAVE TO disable the antivirus software

Edited by tbirdford, 06 January 2012 - 07:43 PM.


#8 cryptodan

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Posted 06 January 2012 - 07:40 PM

Please try using the tool here: http://kb2.adobe.com/cps/141/tn_14157.html You will need the 64bit version.

#9 tbirdford

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Posted 06 January 2012 - 08:05 PM

Please try using the tool here: http://kb2.adobe.com/cps/141/tn_14157.html You will need the 64bit version.



I did what your post stated and the liveleak vids flicker with a constant white screen .

#10 cryptodan

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Posted 06 January 2012 - 08:07 PM

Did you reinstall Adobe Flash?

#11 tbirdford

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Posted 06 January 2012 - 08:14 PM

Did you reinstall Adobe Flash?



yes. closed out all the other web pages then uninstall, restart then did a 64 bit flash install, checked the uninstall page to see if it was cancelled then d/l new flash and checked the uninstall page and it was there

#12 cryptodan

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Posted 06 January 2012 - 08:18 PM

Updated your video card drivers:

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#13 tbirdford

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Posted 06 January 2012 - 08:27 PM

Updated your video card drivers:

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.



#14 tbirdford

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Posted 06 January 2012 - 08:28 PM

hope this worked



http://speccy.piriform.com/results/gPzCig5plBvzAj7yZs0q5Hn

#15 cryptodan

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Posted 06 January 2012 - 08:47 PM

Please download and remove McAfee using the following: mcafee Removal tool and use a much better AV like Avast or MSE.




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