Posted 06 January 2012 - 04:49 PM
First I am going to give you a nutshell version of my history with this. I am working with a Compaq Presario CQ60 running Win7 upgrade from Vista. This is the second time I have been given this laptop to work on because the owner is a clicker/downloader, if you know what I mean. The first virus was a rootkill and it took me a few days to realize the only thing I could do was wipe and restore. That was way last year. NOW I have it back because after he tried to install the update to Adobe reader (which didn't download all the way, but he insists that is where this came from). After that he could not connect to the net. He uses AT&T Mobile something. I don't have DSL available where I live so I came here to my daughter's to get on hers, which happens automatically as soon as Windows loads. At least on my system.
I spent a better part of a week the last time I had that machine on DSL through the WiFi card. That was then. Now I don't care what I do, and believe me I have done everything. When I open the AT&T Manager, it says there isn't a WiFi card installed. Trust me there are two, according to Device Manager. One Atheros and the other RealTek something. I have enabled them both, disabled one and then the other. Nothing. I can get on the net with dialup but I need to download the definitions for Spyware Doctor before I can run it. The only issue I would like resolved here is the connectivity one. The virus one will be in another forum.
I cannot find a physical button on that laptop to turn on the WiFi. I understand there may be a combination of the f keys that turn it on. I don't know, all I do know is that before I had no problem connecting to this DSL and now I can't. Any help would be greatly appreciated. Thank you!!