I have a dell inspiron 6400 laptop running vista that I dropped about 2 feet yesterday. I tried booting up, but was taken to a diagnostics tool, which I ran. It gave me the error code 0123, or msg: error code 2000-0123. The memory integrity test failed. So I opened up the back and tried taking out and reseating the RAM module, and I tried switching their positions. Each one is 1gb, and 512mb is the min. Nothing worked.
So my question is, can I fix this by buying a 1gb ram and replacing one of the current modules? Or is the problem something else? Is it still possible for me to salvage my word files?
If the problem is the socket--is there a fix, or do I need to replace the motherboard?
I would appreciate any feedback, thanks!
Edited by afterwards, 06 January 2012 - 11:04 AM.