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I recently got a virus and am unable to drag icons, my taskbar won't load, and unable to download any antivirus


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#1 scubaachriss

scubaachriss

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Posted 05 January 2012 - 12:56 PM

Hello, So I was recently infected by some Trojans, not sure which ones. But when I rebooted my computer my taskbar was unable to load and only showed a sliver of it at the bottom of the screen. Also i'm unable to drag any desktop icons and my sound drivers are unable to load. I've tried running multiple anti-virus programs such as Malwarebytes and Kaspersky and unable to do so since I receive an error trying to run it. When I try to open Windows Firewall, I get a popup saying "Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) Serice?" But when I press yes I get an error saying ICS cannot be started. Can anyone help?

-Chris

I have Windows XP Professional SP3

Edited by hamluis, 05 January 2012 - 02:12 PM.
Moved from XP to Am I Infected.


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