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Vista Antivirus 2012


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3 replies to this topic

#1 bebo727

bebo727

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Posted 04 January 2012 - 07:32 PM

i dont kno whats going on with my computer but reading on some other topics downloaded dss n got this



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume1
Install Date: 1/21/2008 2:59:59 PM
System Uptime: 1/4/2012 6:26:56 PM (1 hours ago)
.
Motherboard: ECS | | Livermore
Processor: Intel® Celeron® D CPU 3.46GHz | CPU 1 | 3466/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 105 GiB total, 21.838 GiB free.
D: is FIXED (NTFS) - 7 GiB total, 0.881 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
AAC Decoder
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
AutoUpdate
Canon MP250 series MP Drivers
Compaq Connections (remove only)
D3DX10
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
DVD Play
GearDrvs
H.264 Decoder
Hardware Diagnostic Tools
Highlight Viewer (Windows Live Toolbar)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Active Support Library 32 bit components
HP Customer Experience Enhancements
HP Customer Feedback
HP Easy Setup - Core
HP Easy Setup - Frontend
HP On-Screen Caps/Num/Scroll Lock Indicator
HP Total Care Advisor
HP Update
HPAsset component for HP Active Support Library
Intel® Graphics Media Accelerator Driver
J2SE Runtime Environment 5.0 Update 1
Java Auto Updater
Java™ 6 Update 24
Java™ 6 Update 7
Junk Mail filter update
Map Button (Windows Live Toolbar)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office File Validation Add-In
Microsoft Office Live Add-in 1.5
Microsoft Office Professional Edition 2003
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MKV Splitter
Mozilla Firefox 8.0.1 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton 360
OGA Notifier 2.0.0048.0
OpenOffice.org Installer 1.0
Python 2.4.3
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Rhapsody Player Engine
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Segoe UI
Smart Menus (Windows Live Toolbar)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
VC80CRTRedist - 8.0.50727.762
Visual C++ 8.0 CRT (x86) WinSXS MSM
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Updater Component
WinRAR 4.01 (32-bit)
Zune
Zune Language Pack (DEU)
Zune Language Pack (ESP)
Zune Language Pack (FRA)
Zune Language Pack (ITA)
Zune Language Pack (NLD)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
.
==== Event Viewer Messages From Past Week ========
.
1/4/2012 6:35:01 PM, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
1/4/2012 6:28:58 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt
1/4/2012 6:27:42 PM, Error: Microsoft-Windows-TerminalServices-LocalSessionManager [1048] - Terminal Service start failed. The relevant status code was The configuration data for this product is corrupt. Contact your support personnel. .
.
==== End Of File ===========================

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#2 gringo_pr

gringo_pr

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Posted 09 January 2012 - 02:24 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

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Posted 12 January 2012 - 01:01 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

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Posted 15 January 2012 - 02:48 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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