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#1 geologist

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Posted 04 January 2012 - 03:45 PM

Earlier this evening when my wife tried to send an e-mail, it remained in the outbox and then a message appeared saying that an error had occurred. The e-mail is still in the outbox. The same thing happened with a further two attempts to send different e-mails. I would be most grateful if someone could come up with a remedy for this problem, because I just dont know where to start.

Included in the error message: "Cannot connect to SMTP server Number xxxxxxxx. Connect error 10060. Port 25 Secure (SSL). Server Error 421 Error Number 0 x 800ccc67". Hope this helps.

Edited by geologist, 04 January 2012 - 03:57 PM.


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#2 heavydude

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Posted 04 January 2012 - 10:27 PM

Call your ISP.

You either have an outage or a temporary connection issue. Either of which they can help you with.

#3 geologist

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Posted 19 January 2012 - 04:43 AM

Sorry for the delay in replying. I still have the problem but can get over it by disabling my security, clickng on 'send and receive' and then re-enabling my security. That being so, do you still think that it's an ISP issue?




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