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#1 thangbomvietnam

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Posted 08 February 2006 - 09:04 PM

hi,I have a problem with my computer.On my taskbar appeared a red icon an d a notice "Your computer is infected"(i use XP OS).help me.thank

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#2 tg1911

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Posted 09 February 2006 - 12:32 AM

Run these online virus scanners:
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/

Also this online Trojan scanner:
TrojanScan

Are you using these basic security programs?
(They're all free.)
aČ free
ewido security suite
Ad-Aware
Spybot S&D

These 2, will help prevent spyware/malware from being installed in the first place:
Spywareblaster
SpywareGuard

Download these programs, update them, and then run them.
These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

When installing ewido security suite, under Additional Options uncheck:
Install background guard
Install scan via context menu

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.

Helpful Tutorials:
Using Ad-Aware SE
Using SpywareBlaster
Using SpywareGuard
Using Ewido

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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#3 jgweed

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Posted 09 February 2006 - 11:26 AM

Any strange popup saying you are infected has been caused by some sort of malware on your computer's hard drive which is designed to frighten the user into purchasing dubious software to remove what it found (but not itself). Follow the instructions about posting a HJT log and our team of volunteer experts will help you get rid of it.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#4 thangbomvietnam

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Posted 10 February 2006 - 04:26 AM

my pc still problem.

Edited by thangbomvietnam, 10 February 2006 - 04:26 AM.


#5 KoanYorel

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Posted 10 February 2006 - 04:32 AM

See the post #2 above by tg1911 and follow all the instructions there!
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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