Hello, im in desperate need of help, my computer started acting up a couple of days ago, suspecting that it was a virus, i run Microsoft Security Essentian and Malwarebytes, they found a couple of infections an cleared it, after restarting my computer i got a blue screen right at the windows log on screen. Thinking that the virus my had damage some of my video drivers, i logged in to safe mode,and now is that things started to get weird. My Administrator account is completely gone, and even if i reactivate it, once i re-starte my computer it desapear again, thinking that i had something on my start up, i created a new account and deleted my old one, but again, upon restarting my computer, the new account is gone and the old one is back again, and all the changes made in the computer are gone, bringing it back to the point were the virus was removed. I figure that a factory restore would solve the problem, but when trying to access the restore partition tru the windows " repair my computer" option on the start up, i get prompted to enter my user id and password, but none of my users seem to be valid, can someone please help me, im desperate lol.
Edited by hamluis, 04 January 2012 - 03:51 PM.
Moved from Vista to Am I Infected.