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4 replies to this topic

#1 LOVEMYPC

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Posted 04 January 2012 - 05:03 AM

HI,I WOULD LIKE TO KNOW IF IT IS POSSIBLE TO RETREIVE EMAILS THAT WERE DELETED BY ACCIDENT,THANK YOU

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#2 Condobloke

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Posted 04 January 2012 - 05:09 AM

Which particular email client are we talking about here..??...outlook express. thunderbird, yahoo mail, hotmail, ..??

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#3 LOVEMYPC

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Posted 04 January 2012 - 05:29 AM

HI,I USE COMCAST AS MY EMAIL CLIENT,THANK YOU

#4 Condobloke

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Posted 04 January 2012 - 06:49 AM

I believe comcast is a web based service....and as such, I further believe that it is nigh on impossible to retrieve anything from a web based service. Have you made inquiry of Comcast themselves ?
Web-based email like Hotmail or Yahoo, server-based email systems like Microsoft Exchange, or IMAP servers add a level of complexity that makes deleted email that much less likely to be retrievable.
Perhaps someone with more experience than myself can throw a little more light on the subject.

Brian

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#5 Queen-Evie

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Posted 04 January 2012 - 10:25 AM

If you check your Comcast mail using the web page for Xfinity Connect there is no way to retrieve deleted mail.

Don't bother calling Comcast because they will not be able to get them back. Once they are deleted from the Comcast server, they are gone forever.

The web page is NOT an email client.

An email client is a third party program you install and configure to work with the Comcast mail server.

If you use Outlook Express, Thunderbird, or Windows Mail (examples of email clients) you may be able to recover them with Recuva.

Other recovery utilities may find mail deleted from other clients.

Do you know that Comcast has a help forum?

Just in case you don't:

Those Forums are provided to Comcast customers, and are a great resource for vendor specific issues. There are Forums for computer issues, email issues, security, internet, cable tv, CDV, billing, and customer service.
Many times we, the users there, can provide answers tech support and customer service can't.

Click the link below. The forum landing page will open. Click Sign In. Log in with your Comcast user ID (the part before .net) and your password. You will next see a first time forum users page, asking you to choose a screen name for use in the Forums. Once you set that up, you'll be taken back to the landing page. PLEASE DO NOT USE YOUR COMCAST EMAIL NAME FOR YOUR FORUM USER NAME.

http://forums.comcast.com/

Before posting, take a moment to read the Posting Guidelines. The link is on the top right hand side of the page.

Then choose the appropriate board to post in.

One thing to be aware of: By default you will be notified via email every time someone replies to a topic you have started or replied in. If you do not wish to receive the notifications you can disable them by clicking My Settings/Subscriptions & Bookmarks tab. Uncheck the box next to Automatically subscribe me to topics I participate in. Scroll down and click Save.

(Once you get to the forum, save the page to your favorites/bookmarks. If you want to get to it from the Comcast home page, you have to jump through hoops to reach it)

Edited by Queen-Evie, 04 January 2012 - 10:45 AM.





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