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WIndows 7 Firewall Error Code 0x80070424 Windows Firewall Service Missing


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21 replies to this topic

#1 Dan_R

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Posted 03 January 2012 - 08:22 PM

Recently had a virus infection and noticed that the windows firewall service is missing. When trying to reset to recommended settings by using control panel received error code 0x80070424. Cannot access other computers or shared files/folders on home network. Saw a previous post dated 12-17 that appears to be the same problem.

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#2 Broni

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Posted 03 January 2012 - 08:50 PM

Welcome aboard Posted Image

Had the infection been cleaned since?

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#3 Dan_R

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Posted 03 January 2012 - 09:23 PM

Yes, infections was removed using Windows Security Essentials



Farbar Service Scanner
Ran by drambo (administrator) on 03-01-2012 at 18:11:28
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open bfe registry key. The service key does not exist.

mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.


Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
===========

File Check:
========
Attention! I:\Windows\System32\nsisvc.dll is missing.
Attention! I:\Windows\System32\drivers\nsiproxy.sys is missing.
Attention! I:\Windows\System32\dhcpcore.dll is missing.
Attention! I:\Windows\System32\drivers\afd.sys is missing.
Attention! I:\Windows\System32\drivers\tdx.sys is missing.
Attention! I:\Windows\System32\Drivers\tcpip.sys is missing.
Attention! I:\Windows\System32\dnsrslvr.dll is missing.
Attention! I:\Windows\System32\mpssvc.dll is missing.
Attention! I:\Windows\System32\bfe.dll is missing.
Attention! I:\Windows\System32\drivers\mpsdrv.sys is missing.
Attention! I:\Windows\System32\SDRSVC.dll is missing.
Attention! I:\Windows\System32\vssvc.exe is missing.
Attention! I:\Windows\System32\wscsvc.dll is missing.
Attention! I:\Windows\System32\wbem\WMIsvc.dll is missing.
Attention! I:\Windows\System32\wuaueng.dll is missing.
Attention! I:\Windows\System32\qmgr.dll is missing.
Attention! I:\Windows\System32\es.dll is missing.
Attention! I:\Windows\System32\cryptsvc.dll is missing.
Attention! I:\Windows\System32\svchost.exe is missing.
Attention! I:\Windows\System32\rpcss.dll is missing.


**** End of log ****

#4 Broni

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Posted 03 January 2012 - 09:26 PM

"File Check:" section looks very strange.
I've never seen anything like that before.
I'll have to consult tool maker.
Hold on there.

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#5 Broni

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Posted 03 January 2012 - 09:47 PM

What is drive "I"?

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#6 Dan_R

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Posted 03 January 2012 - 10:23 PM

"I" is a mapped drive to a network server at work.

#7 Broni

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Posted 03 January 2012 - 10:29 PM

We'll try to fix your Windows firewall issue first.

You also have system restore disabled.
Are you aware of it?
If you didn't do it on purpose, see if can re-enable it.

Also Security Center is not running.
We'll get back to it.

Now....

WARNING!
Using internet with no active firewall poses a serious threat to your computer security.
If you're behind a router you're fine.
If no router is involved limit your internet activity to bare minimum.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/


Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Right click on bfe.reg file, click "Merge".
Allow registry merge.
Right click on mpssvc.reg file, click "Merge".
Allow registry merge.

Restart computer.

Click Start and in "Start search" type in:
regedit
Press Enter.

Registry editor will open.
Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE
Right click on BFE key, click "Permissions"
Click on Add button, type Everyone and click OK.
Now click once on Everyone
Below, in "Permissions" pane checkmark "Alow" in "Full control" row.
Click OK.

In a set of files you downloaded in previous step find start_services.bat.
Right click on it, click "Run As Administrator" to run the fix.
Command prompt black window will pop-up for a split second and it'll disappear. That's normal.

Check on firewall issue and post new FSS log

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#8 Dan_R

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Posted 03 January 2012 - 10:59 PM

Windows firewall is back and seems to be working fine now, ..thanks.

#9 Broni

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Posted 03 January 2012 - 11:02 PM

Cool :)

I need fresh FSS log and...

You also have system restore disabled.
Are you aware of it?
If you didn't do it on purpose, see if can re-enable it.


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#10 Dan_R

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Posted 03 January 2012 - 11:03 PM

New log:

Farbar Service Scanner
Ran by drambo (administrator) on 03-01-2012 at 19:53:59
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#11 Broni

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Posted 03 January 2012 - 11:04 PM

My question?

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#12 Dan_R

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Posted 03 January 2012 - 11:41 PM

No I did not disable system restore
I tried to re-enable it through control panel, system, system protection.
Not sure if I'm doing it correctly, but the protection settings are "on", but doesnt appear to be working

New log:

Farbar Service Scanner
Ran by drambo (administrator) on 03-01-2012 at 20:31:51
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.


System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#13 Broni

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Posted 03 January 2012 - 11:45 PM

but doesnt appear to be working

It should be now.
Can you create new restore point?

Now we need to fix your Security Center.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/


Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip the file.
You'll find several files inside.
Right click on wscsvc.reg file, click "Merge".
Allow registry merge.
Restart computer, see if you can access Security Center and post new FSS log

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#14 Dan_R

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Posted 04 January 2012 - 12:00 AM

OK, was able to create restore point, and can now access security center, (Action center)

New Log:

Farbar Service Scanner
Ran by drambo (administrator) on 03-01-2012 at 20:50:40
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#15 Broni

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Posted 04 January 2012 - 12:02 AM

Cool beans :)

Let's see how you're doing overall....

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

===============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=======================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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