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Windows Firewall and Defender Gone After Virus Infection/Removal


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21 replies to this topic

#1 PHZLW

PHZLW

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  • Local time:11:48 AM

Posted 03 January 2012 - 05:37 PM

I need help with restoring Windows Firewall and Defender. I am running Windows 7 64 Bit. A few weeks ago I was infected by a trojan that pretended to be anti-virus. I do not recall the exact name, but it would open up windows on my computer telling me I was infected and try to get me to buy their anti-virus. It also made it so that any time I tried to open or run any program the same windows would pop up. I found a guide for removal and fixing for it and I thought I had fixed it but today I realized Windows Firewall and Defender are both gone from my system.

I've tried registry restores and they don't help. I get Error 0x800070424 whenever I try to open either firewall and defender and neither shows up in my list of Services under windows. I'm not sure if I am still infected, if these registries were deleted and not restored or what.

Any help would be appreciated.

Here is my log:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Complejo at 16:24:50 on 2012-01-03
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6430 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\GEARSEC.EXE
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe
C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Windows\SysWOW64\DeltaIITray.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeterCC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\SlySoft\AnyDVD\ADvdDiscHlp64.exe
C:\Windows\system32\conhost.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\dllhost.exe
C:\Windows\System32\msdtc.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mURLSearchHooks: Ad-Aware Security Toolbar: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Steam] "G:\Steam\steam.exe" -silent
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Google Update] "C:\Users\Complejo\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MusicManager] "C:\Users\Complejo\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"
uRun: [AnyDVD] C:\Program Files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [M-Audio Taskbar Icon] C:\Windows\system32\DeltaIITray.exe
mRun: [NapsterShell] C:\Program Files (x86)\Napster\napster.exe /systray
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
mRun: [NWEReboot]
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
dRunOnce: [adaware] reg.exe delete "HKCU\Software\AppDataLow\Software\adaware" /f
dRunOnce: [adaware_XP] reg.exe delete "HKCU\Software\adaware" /f
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CODEME~1.LNK - C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeterCC.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\OFFICE11\ONENOTEM.EXE
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 68.94.156.1 151.164.8.201
TCP: Interfaces\{543946C5-F51C-49C7-A731-E99DE865F02A} : DhcpNameServer = 68.94.156.1 151.164.8.201
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [M-Audio Taskbar Icon] C:\Windows\system32\DeltaIITray.exe
mRun-x64: [NapsterShell] C:\Program Files (x86)\Napster\napster.exe /systray
mRun-x64: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun-x64: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
mRun-x64: [NWEReboot]
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Complejo\AppData\Roaming\Mozilla\Firefox\Profiles\vfjoup6r.default\
FF - prefs.js: browser.search.selectedEngine - Search the Web
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Users\Complejo\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
R2 CodeMeter.exe;CodeMeter Runtime Server;C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe [2010-9-6 2077072]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-1-3 652872]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-1-7 378984]
R3 BrSerIb;Brother MFC Serial Interface Driver(WDM);C:\Windows\system32\DRIVERS\BrSerIb.sys --> C:\Windows\system32\DRIVERS\BrSerIb.sys [?]
R3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);C:\Windows\system32\DRIVERS\BrUsbSIb.sys --> C:\Windows\system32\DRIVERS\BrUsbSIb.sys [?]
R3 DELTAII;Service for M-Audio Delta Driver (WDM);C:\Windows\system32\DRIVERS\MAudioDelta.sys --> C:\Windows\system32\DRIVERS\MAudioDelta.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-01-03 22:09:39 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D2CC2B66-7191-49EA-9EFB-B1E2A7BD661A}\offreg.dll
2012-01-03 22:04:37 8822856 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D2CC2B66-7191-49EA-9EFB-B1E2A7BD661A}\mpengine.dll
2012-01-03 20:54:39 -------- d-----w- C:\Windows\235DDD3C7FF94C059DB9C20E3F326A0C.TMP
2012-01-03 20:49:07 917840 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{694CF845-C480-4F3F-B038-9E085610D745}\gapaengine.dll
2012-01-03 20:47:03 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-01-03 20:44:18 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2012-01-03 20:43:59 -------- d-----w- C:\Program Files\Microsoft Security Client
2012-01-02 01:54:59 -------- d-----w- C:\Users\Complejo\AppData\Local\Bit.Trip Beat
2012-01-02 01:45:54 -------- d-----w- C:\Windows\SysWow64\directx
2012-01-02 00:11:11 -------- d-----w- C:\Users\Complejo\AppData\Roaming\Beat Hazard
2012-01-01 23:02:14 1974616 ----a-w- C:\Windows\SysWow64\D3DCompiler_42.dll
2012-01-01 23:02:14 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll
2011-12-31 19:22:54 43992 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll
2011-12-31 19:22:53 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll
2011-12-31 19:22:53 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll
2011-12-31 19:22:53 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll
2011-12-30 23:09:26 -------- d-----w- C:\Users\Complejo\AppData\Roaming\FreeVideoConverter
2011-12-30 23:09:26 -------- d-----w- C:\Program Files (x86)\Free Video Converter
2011-12-30 18:42:06 -------- d-----w- C:\Program Files (x86)\SlySoft
2011-12-29 21:30:44 2401112 ----a-w- C:\Windows\System32\D3DX9_43.dll
2011-12-29 21:30:44 1998168 ----a-w- C:\Windows\SysWow64\D3DX9_43.dll
2011-12-25 20:21:53 -------- d-----w- C:\Windows\32A34819294F4A16B46911B86B88B080.TMP
2011-12-25 20:19:27 -------- d-----w- C:\ProgramData\Leapfrog
2011-12-25 20:19:27 -------- d-----w- C:\Program Files (x86)\LeapFrog
2011-12-23 23:40:40 -------- d-----w- C:\Users\Complejo\AppData\Roaming\rockbox.org
2011-12-21 17:48:38 -------- d-----w- C:\Users\Complejo\AppData\Local\Programs
2011-12-21 17:48:03 -------- d-----w- C:\Users\Complejo\AppData\Local\Google
2011-12-20 02:50:47 -------- d-----w- C:\Program Files (x86)\Paradox Interactive
2011-12-20 02:39:45 -------- d-----w- C:\Program Files (x86)\The Lost Crown
2011-12-16 05:59:39 55384 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-12-16 05:52:35 -------- d-----w- C:\Program Files (x86)\Toolbar Cleaner
2011-12-16 05:51:57 -------- d-----w- C:\Program Files (x86)\Lavasoft
2011-12-16 02:25:02 -------- d-----w- C:\Users\Complejo\AppData\Roaming\Malwarebytes
2011-12-16 02:24:47 -------- d-----w- C:\ProgramData\Malwarebytes
2011-12-16 02:24:44 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-12-15 12:14:06 520544 ----a-w- C:\Windows\System32\d3dx10_41.dll
2011-12-15 12:14:03 453456 ----a-w- C:\Windows\SysWow64\d3dx10_41.dll
2011-12-15 12:14:03 2430312 ----a-w- C:\Windows\System32\D3DCompiler_41.dll
2011-12-15 12:14:03 1846632 ----a-w- C:\Windows\SysWow64\D3DCompiler_41.dll
2011-12-15 12:14:01 5425496 ----a-w- C:\Windows\System32\D3DX9_41.dll
2011-12-15 12:14:01 4178264 ----a-w- C:\Windows\SysWow64\D3DX9_41.dll
2011-12-15 12:14:00 521560 ----a-w- C:\Windows\System32\XAudio2_4.dll
2011-12-15 12:14:00 517448 ----a-w- C:\Windows\SysWow64\XAudio2_4.dll
2011-12-15 12:12:59 4398360 ----a-w- C:\Windows\System32\d3dx9_32.dll
2011-12-14 23:39:01 -------- d-----w- C:\Users\Complejo\AppData\Roaming\PrimoPDF
2011-12-14 23:36:04 28976 ----a-w- C:\Windows\System32\nitrolocalmon2.dll
2011-12-14 23:36:04 17200 ----a-w- C:\Windows\System32\nitrolocalui2.dll
2011-12-14 23:33:54 95008 ----a-w- C:\Windows\System32\Primomonnt.dll
2011-12-14 23:33:54 -------- d-----w- C:\Users\Complejo\AppData\Roaming\OpenCandy
2011-12-14 23:33:53 -------- d-----w- C:\Program Files (x86)\Nitro PDF
2011-12-14 19:34:51 723456 ----a-w- C:\Windows\System32\EncDec.dll
2011-12-14 19:34:51 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-12-14 19:34:49 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2011-12-14 19:33:03 3145216 ----a-w- C:\Windows\System32\win32k.sys
2011-12-14 19:31:57 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-12-14 19:31:56 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-12-14 19:31:50 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{982DBE98-997D-44AC-A184-64B59B6CF12B}\mpengine.dll
.
==================== Find3M ====================
.
2012-01-02 01:46:34 466456 ----a-w- C:\Windows\System32\wrap_oal.dll
2012-01-02 01:46:34 444952 ----a-w- C:\Windows\SysWow64\wrap_oal.dll
2012-01-02 01:46:34 122904 ----a-w- C:\Windows\System32\OpenAL32.dll
2012-01-02 01:46:34 109080 ----a-w- C:\Windows\SysWow64\OpenAL32.dll
2011-12-16 00:29:25 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-04 21:23:57 138872 ----a-w- C:\Windows\SysWow64\drivers\AnyDVD.sys
2011-12-04 21:23:57 138872 ----a-w- C:\Windows\System32\drivers\AnyDVD.sys
2011-12-02 03:23:31 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-12-02 03:23:31 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-11-15 20:29:56 270720 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 16:25:09.82 ===============

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 07 January 2012 - 01:32 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 10 January 2012 - 12:27 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 PHZLW

PHZLW
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  • Members
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  • Local time:11:48 AM

Posted 10 January 2012 - 10:00 AM

Hello Gringo,
Thank you very much for your help. I ran the Combofix per your instructions but I am still having the same problems. I cannot enable or use Windows Firewall or Defender and neither shows up in my Services list to enable or use. I believe I had the Windows 7 2012 infection and used the guide from this website to remove it.

Here is my Combofix log:


ComboFix 12-01-06.03 - Complejo 01/07/2012 11:31:49.1.4 - x64
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6602 [GMT -6:00]
Running from: c:\users\Complejo\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
G:\install.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-12-07 to 2012-01-07 )))))))))))))))))))))))))))))))
.
.
2012-01-07 17:35 . 2012-01-07 17:35 69000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{919AE46E-5DE7-4BBD-A619-D0BE29871474}\offreg.dll
2012-01-07 17:27 . 2011-11-21 09:40 8822856 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{919AE46E-5DE7-4BBD-A619-D0BE29871474}\mpengine.dll
2012-01-05 16:24 . 2011-11-21 09:40 8822856 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-01-03 20:54 . 2012-01-03 20:55 -------- d-----w- c:\windows\235DDD3C7FF94C059DB9C20E3F326A0C.TMP
2012-01-03 20:49 . 2012-01-03 20:48 917840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{694CF845-C480-4F3F-B038-9E085610D745}\gapaengine.dll
2012-01-03 20:47 . 2012-01-03 20:47 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-01-03 20:44 . 2012-01-03 20:44 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2012-01-03 20:43 . 2012-01-03 20:44 -------- d-----w- c:\program files\Microsoft Security Client
2012-01-02 01:54 . 2012-01-02 02:15 -------- d-----w- c:\users\Complejo\AppData\Local\Bit.Trip Beat
2012-01-02 00:11 . 2012-01-02 00:11 -------- d-----w- c:\users\Complejo\AppData\Roaming\Beat Hazard
2012-01-01 23:02 . 2009-09-04 23:29 1974616 ----a-w- c:\windows\SysWow64\D3DCompiler_42.dll
2012-01-01 23:02 . 2009-09-04 23:29 1892184 ----a-w- c:\windows\SysWow64\D3DX9_42.dll
2011-12-31 19:22 . 2011-12-31 19:22 43992 ----a-w- c:\program files (x86)\Mozilla Firefox\mozutils.dll
2011-12-31 19:22 . 2011-12-31 19:22 479232 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcm80.dll
2011-12-31 19:22 . 2011-12-31 19:22 626688 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcr80.dll
2011-12-31 19:22 . 2011-12-31 19:22 548864 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcp80.dll
2011-12-30 23:09 . 2011-12-30 23:09 -------- d-----w- c:\users\Complejo\AppData\Roaming\FreeVideoConverter
2011-12-30 23:09 . 2011-12-30 23:09 -------- d-----w- c:\program files (x86)\Free Video Converter
2011-12-30 18:44 . 2011-12-30 18:44 -------- d-----w- c:\programdata\SlySoft
2011-12-30 18:42 . 2011-12-30 18:42 -------- d-----w- c:\program files (x86)\SlySoft
2011-12-29 21:30 . 2010-05-26 17:41 1998168 ----a-w- c:\windows\SysWow64\D3DX9_43.dll
2011-12-29 21:30 . 2010-05-26 17:41 2401112 ----a-w- c:\windows\system32\D3DX9_43.dll
2011-12-25 20:21 . 2012-01-03 20:55 -------- d-----w- c:\windows\32A34819294F4A16B46911B86B88B080.TMP
2011-12-25 20:21 . 2011-12-25 20:21 -------- d-----w- c:\program files\DIFX
2011-12-25 20:19 . 2011-12-25 20:19 -------- d-----w- c:\programdata\Leapfrog
2011-12-23 23:40 . 2011-12-23 23:40 -------- d-----w- c:\users\Complejo\AppData\Roaming\rockbox.org
2011-12-21 17:48 . 2011-12-21 17:48 -------- d-----w- c:\users\Complejo\AppData\Local\Programs
2011-12-21 17:48 . 2011-12-21 17:48 -------- d-----w- c:\users\Complejo\AppData\Local\Google
2011-12-20 02:50 . 2011-12-20 02:50 -------- d-----w- c:\program files (x86)\Paradox Interactive
2011-12-20 02:39 . 2011-12-20 02:46 -------- d-----w- c:\program files (x86)\The Lost Crown
2011-12-16 05:59 . 2011-12-16 05:59 55384 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-12-16 05:52 . 2011-12-16 05:52 -------- d-----w- c:\program files (x86)\Toolbar Cleaner
2011-12-16 05:52 . 2012-01-03 20:53 -------- dc----w- c:\windows\system32\DRVSTORE
2011-12-16 05:51 . 2012-01-03 20:53 -------- d-----w- c:\programdata\Lavasoft
2011-12-16 05:51 . 2011-12-16 05:51 -------- d-----w- c:\program files (x86)\Lavasoft
2011-12-16 02:25 . 2011-12-16 02:25 -------- d-----w- c:\users\Complejo\AppData\Roaming\Malwarebytes
2011-12-16 02:24 . 2011-12-16 02:24 -------- d-----w- c:\programdata\Malwarebytes
2011-12-16 02:24 . 2011-12-10 21:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-15 12:14 . 2009-03-09 21:27 520544 ----a-w- c:\windows\system32\d3dx10_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 453456 ----a-w- c:\windows\SysWow64\d3dx10_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 2430312 ----a-w- c:\windows\system32\D3DCompiler_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 1846632 ----a-w- c:\windows\SysWow64\D3DCompiler_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 5425496 ----a-w- c:\windows\system32\D3DX9_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 4178264 ----a-w- c:\windows\SysWow64\D3DX9_41.dll
2011-12-15 12:14 . 2009-03-16 20:18 521560 ----a-w- c:\windows\system32\XAudio2_4.dll
2011-12-15 12:14 . 2009-03-16 20:18 517448 ----a-w- c:\windows\SysWow64\XAudio2_4.dll
2011-12-15 12:12 . 2007-03-05 18:42 15128 ----a-w- c:\windows\SysWow64\x3daudio1_1.dll
2011-12-14 23:39 . 2012-01-05 05:09 -------- d-----w- c:\users\Complejo\AppData\Roaming\PrimoPDF
2011-12-14 23:36 . 2011-12-14 23:36 -------- d-----w- c:\users\Complejo\AppData\Roaming\Nitro PDF
2011-12-14 23:36 . 2011-06-22 00:56 17200 ----a-w- c:\windows\system32\nitrolocalui2.dll
2011-12-14 23:36 . 2011-06-22 00:56 28976 ----a-w- c:\windows\system32\nitrolocalmon2.dll
2011-12-14 23:36 . 2011-12-14 23:36 -------- d-----w- c:\programdata\Nitro PDF
2011-12-14 23:33 . 2011-12-14 23:33 -------- d-----w- c:\users\Complejo\AppData\Roaming\OpenCandy
2011-12-14 23:33 . 2011-02-28 22:37 95008 ----a-w- c:\windows\system32\Primomonnt.dll
2011-12-14 23:33 . 2011-12-14 23:36 -------- d-----w- c:\program files (x86)\Nitro PDF
2011-12-14 19:34 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll
2011-12-14 19:34 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll
2011-12-14 19:34 . 2011-10-26 05:21 43520 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-14 19:33 . 2011-11-24 04:52 3145216 ----a-w- c:\windows\system32\win32k.sys
2011-12-14 19:31 . 2011-11-05 05:32 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-14 19:31 . 2011-11-05 04:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-12-14 19:31 . 2011-11-21 11:40 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{982DBE98-997D-44AC-A184-64B59B6CF12B}\mpengine.dll
2011-12-14 02:27 . 2011-12-14 02:27 -------- d-----w- c:\windows\system32\Macromed
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-02 01:46 . 2011-08-08 03:57 466456 ----a-w- c:\windows\system32\wrap_oal.dll
2012-01-02 01:46 . 2011-08-08 03:57 444952 ----a-w- c:\windows\SysWow64\wrap_oal.dll
2012-01-02 01:46 . 2011-08-08 03:57 122904 ----a-w- c:\windows\system32\OpenAL32.dll
2012-01-02 01:46 . 2011-08-08 03:57 109080 ----a-w- c:\windows\SysWow64\OpenAL32.dll
2011-12-16 00:29 . 2011-06-15 00:33 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-04 21:23 . 2011-12-04 21:23 138872 ----a-w- c:\windows\SysWow64\drivers\AnyDVD.sys
2011-12-04 21:23 . 2011-12-04 21:23 138872 ----a-w- c:\windows\system32\drivers\AnyDVD.sys
2011-12-02 03:23 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-12-02 03:23 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-11-15 20:29 . 2011-04-16 02:29 270720 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="g:\steam\steam.exe" [2011-11-04 1242448]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2011-04-16 2736128]
"MusicManager"="c:\users\Complejo\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [2011-11-30 13223936]
"AnyDVD"="c:\program files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe" [2011-12-30 5598840]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"M-Audio Taskbar Icon"="c:\windows\system32\DeltaIITray.exe" [2009-07-27 236040]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]
"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"adaware"="reg.exe delete HKCU\Software\AppDataLow\Software\adaware" [X]
"adaware_XP"="reg.exe delete HKCU\Software\adaware" [X]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
CodeMeter Control Center.lnk - c:\program files (x86)\CodeMeter\Runtime\bin\CodeMeterCC.exe [2010-9-6 6871952]
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files (x86)\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-24 652872]
R3 BrSerIb;Brother MFC Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys [x]
R3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys [x]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 AsUpIO;AsUpIO;SysWow64\drivers\AsUpIO.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 CodeMeter.exe;CodeMeter Runtime Server;c:\program files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe [2010-09-06 2077072]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-01-08 378984]
S3 DELTAII;Service for M-Audio Delta Driver (WDM);c:\windows\system32\DRIVERS\MAudioDelta.sys [x]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2011-04-16 17:07 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3128147991-1047136706-426925385-1001Core.job
- c:\users\Complejo\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 17:47]
.
2012-01-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3128147991-1047136706-426925385-1001UA.job
- c:\users\Complejo\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 17:47]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-03-28 11786344]
"Logitech Download Assistant"="c:\windows\system32\rundll32.exe" [2009-07-14 45568]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.94.156.1 151.164.8.201
FF - ProfilePath - c:\users\Complejo\AppData\Roaming\Mozilla\Firefox\Profiles\vfjoup6r.default\
FF - prefs.js: browser.search.selectedEngine - Search the Web
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-NapsterShell - c:\program files (x86)\Napster\napster.exe
Wow6432Node-HKLM-Run-NWEReboot - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
.
**************************************************************************
.
Completion time: 2012-01-07 11:38:44 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-07 17:38
.
Pre-Run: 4,527,263,744 bytes free
Post-Run: 4,457,381,888 bytes free
.
- - End Of File - - 618AC9D8664461CBE41FA0F06711F171

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 10 January 2012 - 12:13 PM

Hello


I would like you to run this - http://download.bleepingcomputer.com/sUBs/MiniFixes/RestoreBFE.exe


restart the computer and then check the firewall



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 PHZLW

PHZLW
  • Topic Starter

  • Members
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  • Local time:11:48 AM

Posted 10 January 2012 - 12:25 PM

I ran the program and received an "Error: This Program Doesn't Apply to You" Message.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:48 PM

Posted 10 January 2012 - 01:08 PM

Download both the registry files

http://www.mediafire.com/?317ea53a883288d

http://www.mediafire.com/?z6aw8j7997qa7j9

Launch and import them to registry

Restart your PC

Now,open RUN and type

regedit and click ok

go to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

Right click on it-permissions

Click on ADD and type

Everyone and click ok

Now Click on Everyone

Below you have permission for users

Select full control and click ok

Now,open RUN and type

services.msc and click ok

start base filtering engine service and then windows firewall service
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#8 PHZLW

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Posted 10 January 2012 - 01:43 PM

I followed the steps you outlined above and am very happy to report that windows firewall is now up and running. Thanks! Windows Defender is still missing from my registry list and I still get the error message of "This program does not exist as an installed service" for it. I am running Microsoft Service Essentials and Malwarebytes but even when I turn both of them on I get the same message. Is there anyway to restore Windows Defender as well? Thank you.

#9 gringo_pr

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Posted 10 January 2012 - 02:00 PM

try the attached file and see if defender wakes up
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#10 PHZLW

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Posted 10 January 2012 - 05:33 PM

That worked like a charm! Thanks so much for your help. Windows Defender and Firewall are both up and running perfectly.

#11 gringo_pr

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Posted 10 January 2012 - 06:56 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 PHZLW

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Posted 11 January 2012 - 11:38 AM

I ran the script as instructed. The computer seems to be running fine and I have noticed no issues. Here is the log:

ComboFix 12-01-10.02 - Complejo 01/11/2012 10:28:30.2.4 - x64
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8191.6386 [GMT -6:00]
Running from: c:\users\Complejo\Desktop\ComboFix.exe
Command switches used :: c:\users\Complejo\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-12-11 to 2012-01-11 )))))))))))))))))))))))))))))))
.
.
2012-01-11 16:32 . 2012-01-11 16:32 69000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B41DD191-4C3B-4D4D-9D43-01C1F832A348}\offreg.dll
2012-01-11 16:31 . 2012-01-11 16:31 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-01-11 15:06 . 2011-11-21 09:40 8822856 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B41DD191-4C3B-4D4D-9D43-01C1F832A348}\mpengine.dll
2012-01-10 22:21 . 2011-11-21 11:40 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{E8FD0CCE-A9F7-418F-8FE2-6722A120B69F}\mpengine.dll
2012-01-08 05:53 . 2012-01-08 05:53 -------- d-----w- c:\program files (x86)\Microsoft XNA
2012-01-08 02:03 . 2012-01-08 04:44 -------- d-----w- c:\users\Complejo\AppData\Roaming\NationRed
2012-01-07 20:53 . 2012-01-07 20:53 -------- d-----w- c:\users\Complejo\AppData\Local\Secunia PSI
2012-01-07 20:53 . 2012-01-07 20:53 -------- d-----w- c:\program files (x86)\Secunia
2012-01-05 16:24 . 2011-11-21 09:40 8822856 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-01-03 20:54 . 2012-01-03 20:55 -------- d-----w- c:\windows\235DDD3C7FF94C059DB9C20E3F326A0C.TMP
2012-01-03 20:49 . 2012-01-03 20:48 917840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{694CF845-C480-4F3F-B038-9E085610D745}\gapaengine.dll
2012-01-03 20:47 . 2012-01-03 20:47 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-01-03 20:44 . 2012-01-03 20:44 -------- d-----w- c:\program files (x86)\Microsoft Security Client
2012-01-03 20:43 . 2012-01-03 20:44 -------- d-----w- c:\program files\Microsoft Security Client
2012-01-02 01:54 . 2012-01-02 02:15 -------- d-----w- c:\users\Complejo\AppData\Local\Bit.Trip Beat
2012-01-02 00:11 . 2012-01-02 00:11 -------- d-----w- c:\users\Complejo\AppData\Roaming\Beat Hazard
2012-01-01 23:02 . 2009-09-04 23:29 1974616 ----a-w- c:\windows\SysWow64\D3DCompiler_42.dll
2012-01-01 23:02 . 2009-09-04 23:29 1892184 ----a-w- c:\windows\SysWow64\D3DX9_42.dll
2011-12-31 19:22 . 2011-12-31 19:22 43992 ----a-w- c:\program files (x86)\Mozilla Firefox\mozutils.dll
2011-12-31 19:22 . 2011-12-31 19:22 479232 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcm80.dll
2011-12-31 19:22 . 2011-12-31 19:22 626688 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcr80.dll
2011-12-31 19:22 . 2011-12-31 19:22 548864 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcp80.dll
2011-12-30 23:09 . 2011-12-30 23:09 -------- d-----w- c:\users\Complejo\AppData\Roaming\FreeVideoConverter
2011-12-30 23:09 . 2011-12-30 23:09 -------- d-----w- c:\program files (x86)\Free Video Converter
2011-12-30 18:44 . 2011-12-30 18:44 -------- d-----w- c:\programdata\SlySoft
2011-12-30 18:42 . 2011-12-30 18:42 -------- d-----w- c:\program files (x86)\SlySoft
2011-12-29 21:30 . 2010-05-26 17:41 1998168 ----a-w- c:\windows\SysWow64\D3DX9_43.dll
2011-12-29 21:30 . 2010-05-26 17:41 2401112 ----a-w- c:\windows\system32\D3DX9_43.dll
2011-12-25 20:21 . 2012-01-03 20:55 -------- d-----w- c:\windows\32A34819294F4A16B46911B86B88B080.TMP
2011-12-25 20:21 . 2011-12-25 20:21 -------- d-----w- c:\program files\DIFX
2011-12-25 20:19 . 2011-12-25 20:19 -------- d-----w- c:\programdata\Leapfrog
2011-12-23 23:40 . 2011-12-23 23:40 -------- d-----w- c:\users\Complejo\AppData\Roaming\rockbox.org
2011-12-21 17:48 . 2011-12-21 17:48 -------- d-----w- c:\users\Complejo\AppData\Local\Programs
2011-12-21 17:48 . 2011-12-21 17:48 -------- d-----w- c:\users\Complejo\AppData\Local\Google
2011-12-20 02:50 . 2011-12-20 02:50 -------- d-----w- c:\program files (x86)\Paradox Interactive
2011-12-20 02:39 . 2011-12-20 02:46 -------- d-----w- c:\program files (x86)\The Lost Crown
2011-12-16 05:59 . 2011-12-16 05:59 55384 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-12-16 05:52 . 2011-12-16 05:52 -------- d-----w- c:\program files (x86)\Toolbar Cleaner
2011-12-16 05:52 . 2012-01-03 20:53 -------- dc----w- c:\windows\system32\DRVSTORE
2011-12-16 05:51 . 2012-01-03 20:53 -------- d-----w- c:\programdata\Lavasoft
2011-12-16 05:51 . 2011-12-16 05:51 -------- d-----w- c:\program files (x86)\Lavasoft
2011-12-16 02:25 . 2011-12-16 02:25 -------- d-----w- c:\users\Complejo\AppData\Roaming\Malwarebytes
2011-12-16 02:24 . 2011-12-16 02:24 -------- d-----w- c:\programdata\Malwarebytes
2011-12-16 02:24 . 2011-12-10 21:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-15 12:14 . 2009-03-09 21:27 520544 ----a-w- c:\windows\system32\d3dx10_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 453456 ----a-w- c:\windows\SysWow64\d3dx10_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 2430312 ----a-w- c:\windows\system32\D3DCompiler_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 1846632 ----a-w- c:\windows\SysWow64\D3DCompiler_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 5425496 ----a-w- c:\windows\system32\D3DX9_41.dll
2011-12-15 12:14 . 2009-03-09 21:27 4178264 ----a-w- c:\windows\SysWow64\D3DX9_41.dll
2011-12-15 12:14 . 2009-03-16 20:18 521560 ----a-w- c:\windows\system32\XAudio2_4.dll
2011-12-15 12:14 . 2009-03-16 20:18 517448 ----a-w- c:\windows\SysWow64\XAudio2_4.dll
2011-12-15 12:12 . 2007-03-05 18:42 15128 ----a-w- c:\windows\SysWow64\x3daudio1_1.dll
2011-12-14 23:39 . 2012-01-05 05:09 -------- d-----w- c:\users\Complejo\AppData\Roaming\PrimoPDF
2011-12-14 23:36 . 2011-12-14 23:36 -------- d-----w- c:\users\Complejo\AppData\Roaming\Nitro PDF
2011-12-14 23:36 . 2011-06-22 00:56 17200 ----a-w- c:\windows\system32\nitrolocalui2.dll
2011-12-14 23:36 . 2011-06-22 00:56 28976 ----a-w- c:\windows\system32\nitrolocalmon2.dll
2011-12-14 23:36 . 2011-12-14 23:36 -------- d-----w- c:\programdata\Nitro PDF
2011-12-14 23:33 . 2011-12-14 23:33 -------- d-----w- c:\users\Complejo\AppData\Roaming\OpenCandy
2011-12-14 23:33 . 2011-02-28 22:37 95008 ----a-w- c:\windows\system32\Primomonnt.dll
2011-12-14 23:33 . 2011-12-14 23:36 -------- d-----w- c:\program files (x86)\Nitro PDF
2011-12-14 19:34 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll
2011-12-14 19:34 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll
2011-12-14 19:34 . 2011-10-26 05:21 43520 ----a-w- c:\windows\system32\csrsrv.dll
2011-12-14 19:33 . 2011-11-24 04:52 3145216 ----a-w- c:\windows\system32\win32k.sys
2011-12-14 19:31 . 2011-11-05 05:32 2048 ----a-w- c:\windows\system32\tzres.dll
2011-12-14 19:31 . 2011-11-05 04:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-12-14 02:27 . 2011-12-14 02:27 -------- d-----w- c:\windows\system32\Macromed
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-02 01:46 . 2011-08-08 03:57 466456 ----a-w- c:\windows\system32\wrap_oal.dll
2012-01-02 01:46 . 2011-08-08 03:57 444952 ----a-w- c:\windows\SysWow64\wrap_oal.dll
2012-01-02 01:46 . 2011-08-08 03:57 122904 ----a-w- c:\windows\system32\OpenAL32.dll
2012-01-02 01:46 . 2011-08-08 03:57 109080 ----a-w- c:\windows\SysWow64\OpenAL32.dll
2011-12-16 00:29 . 2011-06-15 00:33 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-04 21:23 . 2011-12-04 21:23 138872 ----a-w- c:\windows\SysWow64\drivers\AnyDVD.sys
2011-12-04 21:23 . 2011-12-04 21:23 138872 ----a-w- c:\windows\system32\drivers\AnyDVD.sys
2011-12-02 03:23 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-12-02 03:23 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-11-15 20:29 . 2011-04-16 02:29 270720 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((( SnapShot@2012-01-07_17.36.25 )))))))))))))))))))))))))))))))))))))))))
.
+ 2012-01-07 20:54 . 2012-01-07 20:53 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat
+ 2009-07-14 04:54 . 2012-01-11 16:32 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-14 04:54 . 2012-01-03 17:03 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-01-11 16:32 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2012-01-03 17:03 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2012-01-11 16:32 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2002-01-01 06:09 . 2012-01-11 15:01 37170 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2012-01-11 15:01 31006 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2010-09-01 08:30 . 2010-09-01 08:30 17976 c:\windows\system32\drivers\psi_mf.sys
- 2011-04-01 15:13 . 2011-12-30 23:09 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-04-01 15:13 . 2012-01-10 16:15 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-04-01 15:13 . 2011-12-30 23:09 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2011-04-01 15:13 . 2012-01-10 16:15 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-12-30 23:09 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2012-01-10 16:15 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2012-01-08 05:53 . 2012-01-08 05:53 98304 c:\windows\assembly\GAC_32\Microsoft.Xna.Framework.Game\3.1.0.0__6d5c3888ef60e27d\Microsoft.Xna.Framework.Game.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 12800 c:\windows\assembly\GAC\Microsoft.DirectX.Diagnostics\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.Diagnostics.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 12800 c:\windows\assembly\GAC\Microsoft.DirectX.Diagnostics\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.Diagnostics.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 53248 c:\windows\assembly\GAC\Microsoft.DirectX.AudioVideoPlayback\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.AudioVideoPlayback.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 53248 c:\windows\assembly\GAC\Microsoft.DirectX.AudioVideoPlayback\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.AudioVideoPlayback.dll
+ 2011-04-02 02:40 . 2012-01-11 15:01 8862 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-3128147991-1047136706-426925385-1001_UserData.bin
+ 2012-01-11 16:32 . 2012-01-11 16:32 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-01-11 16:32 . 2012-01-11 16:32 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2012-01-07 17:35 . 2012-01-07 17:35 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-07-14 02:36 . 2012-01-07 17:17 662196 c:\windows\system32\perfh009.dat
+ 2009-07-14 02:36 . 2012-01-11 15:01 662196 c:\windows\system32\perfh009.dat
+ 2009-07-14 02:36 . 2012-01-11 15:01 122024 c:\windows\system32\perfc009.dat
- 2009-07-14 02:36 . 2012-01-07 17:17 122024 c:\windows\system32\perfc009.dat
+ 2009-07-14 04:46 . 2012-01-07 23:34 116248 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\Cache\cache.dat
- 2009-07-14 05:01 . 2012-01-07 17:34 392364 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2009-07-14 05:01 . 2012-01-11 16:31 392364 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2012-01-02 01:27 . 2012-01-02 01:27 223232 c:\windows\assembly\GAC\Microsoft.DirectX\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 223232 c:\windows\assembly\GAC\Microsoft.DirectX\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 178176 c:\windows\assembly\GAC\Microsoft.DirectX.DirectSound\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectSound.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 178176 c:\windows\assembly\GAC\Microsoft.DirectX.DirectSound\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectSound.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 364544 c:\windows\assembly\GAC\Microsoft.DirectX.DirectPlay\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectPlay.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 364544 c:\windows\assembly\GAC\Microsoft.DirectX.DirectPlay\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectPlay.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 159232 c:\windows\assembly\GAC\Microsoft.DirectX.DirectInput\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectInput.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 159232 c:\windows\assembly\GAC\Microsoft.DirectX.DirectInput\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectInput.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 145920 c:\windows\assembly\GAC\Microsoft.DirectX.DirectDraw\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectDraw.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 145920 c:\windows\assembly\GAC\Microsoft.DirectX.DirectDraw\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.DirectDraw.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 578560 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2911.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 578560 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2911.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 578560 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2910.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 578560 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2910.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 577536 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2909.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 577536 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2909.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 577536 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2908.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 577536 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2908.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 577024 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2907.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 577024 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2907.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 576000 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2906.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 576000 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2906.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 567296 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2905.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 567296 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2905.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 563712 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2904.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 563712 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2904.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 473600 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3D\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.Direct3D.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 473600 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3D\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.Direct3D.dll
+ 2011-06-21 05:25 . 2012-01-11 05:58 1613718 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-3128147991-1047136706-426925385-1001-12288.dat
+ 2011-12-06 21:05 . 2011-12-06 21:05 7671808 c:\windows\Installer\29d2edf.msi
+ 2012-01-08 05:53 . 2012-01-08 05:53 1034752 c:\windows\assembly\GAC_32\Microsoft.Xna.Framework\3.1.0.0__6d5c3888ef60e27d\Microsoft.Xna.Framework.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 2846720 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2903.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 2846720 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2903.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
- 2012-01-02 01:27 . 2012-01-02 01:27 2676224 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2012-01-08 02:02 . 2012-01-08 02:02 2676224 c:\windows\assembly\GAC\Microsoft.DirectX.Direct3DX\1.0.2902.0__31bf3856ad364e35\Microsoft.DirectX.Direct3DX.dll
+ 2002-01-14 07:01 . 2012-01-11 16:31 37886204 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-3128147991-1047136706-426925385-1001-8192.dat
.
-- Snapshot reset to current date --
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="g:\steam\steam.exe" [2011-11-04 1242448]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2011-04-16 2736128]
"MusicManager"="c:\users\Complejo\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [2011-11-30 13223936]
"AnyDVD"="c:\program files (x86)\SlySoft\AnyDVD\AnyDVDtray.exe" [2011-12-30 5598840]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"M-Audio Taskbar Icon"="c:\windows\system32\DeltaIITray.exe" [2009-07-27 236040]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]
"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"adaware"="reg.exe delete HKCU\Software\AppDataLow\Software\adaware" [X]
"adaware_XP"="reg.exe delete HKCU\Software\adaware" [X]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
CodeMeter Control Center.lnk - c:\program files (x86)\CodeMeter\Runtime\bin\CodeMeterCC.exe [2010-9-6 6871952]
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files (x86)\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]
Secunia PSI Tray.lnk - c:\program files (x86)\Secunia\PSI\psi_tray.exe [2011-10-14 291896]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-24 652872]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 AsUpIO;AsUpIO;SysWow64\drivers\AsUpIO.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 CodeMeter.exe;CodeMeter Runtime Server;c:\program files (x86)\CodeMeter\Runtime\bin\CodeMeter.exe [2010-09-06 2077072]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe [2011-10-14 994360]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe [2011-10-14 399416]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-01-08 378984]
S3 BrSerIb;Brother MFC Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys [x]
S3 BrUsbSIb;Brother MFC Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys [x]
S3 DELTAII;Service for M-Audio Delta Driver (WDM);c:\windows\system32\DRIVERS\MAudioDelta.sys [x]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2011-04-16 17:07 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-01-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3128147991-1047136706-426925385-1001Core.job
- c:\users\Complejo\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 17:47]
.
2012-01-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3128147991-1047136706-426925385-1001UA.job
- c:\users\Complejo\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-21 17:47]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-03-28 11786344]
"Logitech Download Assistant"="c:\windows\system32\rundll32.exe" [2009-07-14 45568]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.94.156.1 151.164.8.201
FF - ProfilePath - c:\users\Complejo\AppData\Roaming\Mozilla\Firefox\Profiles\vfjoup6r.default\
FF - prefs.js: browser.search.selectedEngine - Search the Web
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
.
**************************************************************************
.
Completion time: 2012-01-11 10:34:23 - machine was rebooted
ComboFix-quarantined-files.txt 2012-01-11 16:34
ComboFix2.txt 2012-01-07 17:38
.
Pre-Run: 3,719,618,560 bytes free
Post-Run: 3,692,261,376 bytes free
.
- - End Of File - - AA7DB98547381C38E5E4A4F13665F8D2

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 11 January 2012 - 11:47 AM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 PHZLW

PHZLW
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  • Members
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Posted 11 January 2012 - 12:12 PM

Here is the report:

Update for Microsoft Office 2007 (KB2508958)
Adobe Reader X (10.1.1)
Amazon MP3 Downloader 1.0.12
Amnesia: The Dark Descent
And Yet It Moves
AnyDVD
ASUSUpdate
Atom Zombie Smasher
Audacity 1.3.13 (Unicode)
AudibleManager
Audiograbber 1.83 SE
Audiograbber MP3 Plugin
Authorizer 1.0.3
BIT.TRIP RUNNER
BlitzMail
Brother MFL-Pro Suite MFC-7340
Cave Story+
Cogs
Crayon Physics Deluxe
Dead Island
DVDFab 8.0.8.5 (19/03/2011)
E.Y.E: Divine Cybermancy
Free Video Converter V 3.1
Garry's Mod
GEAR Drivers
GIMP 2.6.11
Gratuitous Space Battles
Half-Life 2: Deathmatch
Half-Life 2: Episode One
Half-Life 2: Lost Coast
Half-Life Deathmatch: Source
Hammerfight
HandBrake 0.9.5
InfraRecorder
Jamestown
Java Auto Updater
Java™ 6 Update 26
LAME v3.98.3 for Audacity
Last.fm 1.5.4.27091
LightScribe System Software
Madballs in...Babo: Invasion
Malwarebytes Anti-Malware version 1.60.0.1800
MediaMan
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote 2003
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft XNA Framework Redistributable 3.1
Mozilla Firefox 9.0.1 (x86 en-US)
Mozilla Thunderbird 9.0.1 (x86 en-GB)
Music Manager
NightSky
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
OpenAL
Penumbra
Penumbra: Overture
Photo Story 3 for Windows
Portal 2
Portal 2 Authoring Tools - Beta
PrimoPDF -- brought to you by Nitro PDF Software
Realtek High Definition Audio Driver
Reason 5.0.1
Record 1.5.1
Revenge of the Titans
S.T.A.L.K.E.R.: Call of Pripyat
S.T.A.L.K.E.R.: Clear Sky
Secunia PSI (2.0.0.4003)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Serious Sam HD: The First Encounter
Serious Sam HD: The Second Encounter
Shank
Sherlock Holmes versus Jack the Ripper
Sherlock Holmes: Nemesis
Sherlock Holmes: The Awakened - Remastered
Sherlock Holmes: The Mystery of The Mummy
Sherlock Holmes: The Mystery of The Persian Carpet
Sherlock Holmes: The Secret of the Silver Earring
Skype Toolbars
Skype™ 5.3
Space Empires V
Spiral Knights
Spotify
Steam
Steel Storm: Burning Retribution
Super Meat Boy
Super Meat Boy Editor
SureThing CD Labeler Deluxe 4 Trial
Team Fortress 2
The Lost Crown Uninstaller
The Scourge Project: Episode 1 and 2
The Void
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
VLC media player 1.1.9
VVVVVV
Windows Media Player Firefox Plugin
WinZip 15.5
Zombie Shooter
Zombie Shooter 2

#15 gringo_pr

gringo_pr

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Posted 11 January 2012 - 12:47 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java™ 6 Update 26

and click on remove



Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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