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RealPlayer Problems

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3 replies to this topic

#1 Mikew


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Posted 03 January 2012 - 05:43 AM

I'm not sure if this is the right forum for this question, but I would be grateful if anyone can help.

Although it's worked OK in the past, Realplayer will not now download a video file larger than about 25MB. I've uninstalled and reinstalled twice with no success.

If I try to download a larger file, I get a message that "RealPlayer has stopped working" and it closes.

Can anyone suggest what the problem might be or is there a better downloader available.

Many thanks


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#2 noknojon


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Posted 03 January 2012 - 06:02 AM

Hi Mike -
Do you know what version of DirectX you have currently installed ??
Many installations only have DX 9 or 10 downloaded automatically.
With Windows 7 SP1 it is best to check that you have DirectX 11 installed now.

Check your M/soft Updates to see if DX 11 has been installed, or is available to you -

Thank You -

#3 Mikew

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Posted 03 January 2012 - 11:50 PM

Hi Noknojon

Thanks for your speedy reply.

I have checked and I am running Direct X 11

Any other ideas please?



#4 hamluis



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Posted 04 January 2012 - 02:45 PM

FWIW: http://en.kioskea.net/forum/affich-181186-real-player-sp-downloading-not-working

I have RP installed for months now...I've experienced no problems (IE).


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