Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

some files could not be scanned


  • Please log in to reply
2 replies to this topic

#1 priyats

priyats

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:26 AM

Posted 03 January 2012 - 05:40 AM

I have avast antivirus,when finished scanning some files like c:\...\bgBodyOpenX.png are not scanned,it says that archive is password protected.I cant even move them to chest or delete them,please help.Thanks in advance.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:56 PM

Posted 03 January 2012 - 12:40 PM

Hello, these may be system restore files ,please post the beginnimg after C:\ c:\...\bgBodyOpenX.png ..as these are not scannable.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,758 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:08:56 PM

Posted 03 January 2012 - 01:26 PM

Files that are showing in a security scan log as being locked, skipped or unable to scan are not usually indicative of a malware infection.

"Object is locked skipped", "Access Denied", "Some files could not be scanned", "Error Opening", "Password Protected" or "Encrypted" notations in an anti-virus/anti-malware scan are not uncommon. Some files and services are locked by the operating system or running programs during use for protection, so scanners cannot access them. Other legitimate files, especially those used by security programs, may be obfuscated, encrypted or password protected in order to conceal itself so they do not allow access as a protective measure. When the scanner finds such an object, it makes a note and then just skips to the next one. That explains why it may show with such notations but no action taken in certain anti-virus or anti-malware log scan reports. These are normal when using many security scanning programs so there is seldom a need for concern.


If the amount of files not scanned appear to be numerous, you can always try rescanning in "safe mode" which reduces the number of modules requesting files to only the essentials which make your computer functional. This in turn reduces the number of files that may be skipped due to protection by other running programs.

Note: It is not unusual for an anti-virus or anti-malware scanner to be suspicious of compressed, archived, .cab, .rar, .jar, .iso, and packed files because they have difficulty reading what is inside them. These kind of files often trigger alerts by security software using heuristic detection because they are resistant to scanning (difficult to read). This resistance may also result in some scanners to stall (hang) on these particular types of files or just ignore (skip) them.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users