Posted 02 January 2012 - 09:14 PM
I just upgraded to a higher speed internet. Shaw brought me a new modem a Cisco DPC3825. I think it was shortly thereafter my computer keeps saying a network cable is unplugged. My Vonage and Magic Jack phone receptions are awful. I was without internet for hours. I finally got through to Shaw and they said it was probably my cable. We changed it with no improvement.We reset the modem. My internet came back up, but continues to show the network cable unplugged every hour or so. I asked them if it could be the modem, they said nope. Any suggestions? The phone thing is really hard. We can hear our callers clear as day, but they get echo and only every second word and calls drop all the time. I really appreciate any advice.
The computer I am running into troubles with is my desktop. AMD Athlon, I am running Windows XP. The router is connected with a wire. It is right beside the computer. It is cable internet. I have tried moving my Magic Jack to my laptops with no improvement.